Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
9
9
years of professional experience
Work History
Operations Manager
US Navy
01.2021 - Current
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Developed and maintained relationships with external vendors and suppliers.
Developed systems and procedures to improve operational quality and team efficiency.
Supervisor of Operations
US Navy
11.2017 - 12.2021
Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
Inspected quality of products, taking note of functionality, appearance and other specifications.
Performed visual inspections and non-destructive tests where appropriate.
Directed shipping and receiving of wide range of products daily.
Avionics Technician
US Navy
05.2015 - 10.2017
Contributed to team efforts by collaborating with other technicians for complex repairs and installations.
Assisted in the training of junior technicians, sharing knowledge and expertise to enhance overall team performance.
Expedited fault identification processes using detailed schematics and wiring diagrams for effective troubleshooting methods.
Reduced downtime for aircraft by completing avionics repairs in a timely manner without compromising quality or safety standards.