Donald Mercer
Cedar Hill,TX
Summary
Investigation professional with solid foundation in uncovering and analyzing evidence to resolve cases effectively. Known for high standard of teamwork and results-driven approach, adaptable to changing requirements. Proficient in critical thinking and problem-solving, with reputation for reliability and collaborative efforts.
Overview
14
14
years of professional experience
Work History
Professional Standards Investigator
Allied Universal
01.2025 - Current
- Conducted comprehensive investigations into compliance issues, ensuring adherence to industry standards and regulations.
- Coordinated evidence collection efforts, preserving chain of custody and maintaining detailed records for review.
- Performed case analysis to identify trends, discrepancies, and areas for improvement in operational procedures.
- Engaged in cross-functional collaboration with law enforcement and regulatory agencies to enhance investigative outcomes.
- Executed interviews and interrogations to gather critical information, assessing credibility and relevance of testimonies.
- Monitored compliance with operational policies, identifying non-conformance and implementing corrective actions.
- Prepared and delivered training sessions on best practices in investigations and compliance monitoring.
- Reviewed and evaluated investigative reports for clarity, completeness, and adherence to established guidelines.
- Participated in risk assessments to identify potential compliance vulnerabilities and recommend mitigation strategies.
Police Officer
City of Cedar Hill
12.2022 - 10.2024
- Conducted thorough investigations into criminal incidents, gathering evidence and interviewing witnesses to support case resolution.
- Collaborated with local agencies and community organizations to enhance public safety initiatives and crime prevention strategies.
- Managed traffic control operations at accident scenes, ensuring the safety of involved parties and minimizing disruption to the public.
- Executed crisis intervention strategies to de-escalate potentially volatile situations, ensuring safety for all individuals involved.
- Performed routine surveillance to monitor suspicious activities, contributing to the reduction of crime rates in targeted areas.
- Engaged with community members through outreach programs, fostering positive relationships and encouraging cooperation with law enforcement.
- Conducted traffic stops and enforced laws related to vehicle operation, promoting safe driving practices within the community.
- Responded to calls for service, assessing situations and deploying appropriate action to ensure public safety and compliance with laws.
- Documented incident reports accurately and promptly, maintaining detailed records for future reference and legal proceedings.
- Analyzed crime trends and patterns to develop proactive policing strategies, addressing community concerns and enhancing safety.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
Industrial Safety Investigator
Department of Labor Occupational Safety & Health Administration
09.2021 - 12.2022
- OSHA Investigators are experienced, well-trained industrial hygienists and safety professionals. Their goal is to assure compliance with OSHA requirements and help employers and workers reduce on-the-job hazards and prevent injuries, illnesses, and deaths in the workplace.
Code Compliance (Environmental)
City of Fort Worth
04.2018 - 09.2021
- The Air Quality Section/Emergency Spill Response, Compliance Investigations Team, performs critical functions in conjunction with the Texas Commission on Environmental Quality and with the Department of Homeland Security in its implementation and continued performance of air quality compliance and enforcement and local program implementation.
- Performs compliance inspections, conducts monitoring activities, and supports environmental projects and services in the areas of air pollution control; water, stormwater and surface water pollution control; hazardous materials and environmentally-hazardous waste management; soil/groundwater pollution control and closely-related environmental concerns in the Code Compliance (Environmental Quality Division) and/or Water Departments. Prepares reports and maintains records related to assigned programs and services. Provides assistance to Environmental Supervisors and/or Senior Environmental Specialists.
Supply & Logistics
Marine Corps
11.2011 - 12.2016
- Coordinated the logistics of supply chain operations, ensuring timely delivery of essential materials to support mission readiness.
- Executed inventory control measures, maintaining accurate records and minimizing discrepancies in stock levels.
- Developed and implemented efficient order fulfillment processes, enhancing overall supply chain effectiveness.
- Conducted thorough inspections of incoming supplies, ensuring compliance with quality standards and specifications.
Education
Associates Degree - Criminology & Criminal Justice
Mountain View College
Bachelor’s Degree - Homeland Security
American Military University
Skills
- Detailed report writing
- Interview techniques
- Ethical and honest
- Due diligence
- Risk assessment
- Investigation management
- Interviewing witnesses
- Interrogation skills
- Witness interviews
- Social media investigations
- Data review
- Evidence processing
- Calm in crisis situations
Timeline
Professional Standards Investigator
Allied Universal
01.2025 - Current
Police Officer
City of Cedar Hill
12.2022 - 10.2024
Industrial Safety Investigator
Department of Labor Occupational Safety & Health Administration
09.2021 - 12.2022
Code Compliance (Environmental)
City of Fort Worth
04.2018 - 09.2021
Supply & Logistics
Marine Corps
11.2011 - 12.2016
Bachelor’s Degree - Homeland Security
American Military University
Associates Degree - Criminology & Criminal Justice
Mountain View College