Summary
Overview
Work History
Education
Skills
Timeline
Generic

Donald Mitchell

Lancaster,CA

Summary

Dynamic professional with extensive experience at AutoZone, excelling in customer service and inventory management. Proven track record in driving sales growth through strategic merchandising and effective team leadership. Skilled in problem-solving and staff training, consistently enhancing operational efficiency and customer satisfaction. Committed to fostering strong relationships and achieving organizational goals.

Overview

21
21
years of professional experience

Work History

Assistant Store Manager, Part Sales Manager

AutoZone
11.2015 - Current
  • Assisted in managing daily store operations to ensure optimal customer service and inventory management.
  • Executed merchandising strategies to enhance product visibility and drive sales performance.
  • Trained and supported team members in operational procedures and customer engagement techniques.
  • Analyzed sales trends to identify opportunities for improvement in product offerings and promotions.
  • Coordinated scheduling of staff to align workforce with peak business hours and operational needs.
  • Resolved customer inquiries and complaints, fostering positive relationships and enhancing satisfaction levels.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Monitored stock levels, placed orders, and ensured timely replenishment of merchandise on sales floor.
  • Implemented loss prevention measures to safeguard inventory and minimize shrinkage risks.

Sub-Contractor, Labor

Blanca Home Repair and Remodeling
09.2012 - 09.2015
  • Managed project timelines and deliverables, ensuring adherence to client specifications and quality standards.
  • Coordinated cross-functional teams to streamline processes and improve communication across projects.
  • Developed comprehensive project plans using industry-standard tools, enhancing overall project efficiency.
  • Implemented strategic initiatives to optimize workflows, resulting in improved operational effectiveness.
  • Led training sessions for new contractors, fostering skill development and knowledge sharing within teams.
  • Evaluated performance metrics regularly to identify areas for process improvement and increased productivity.
  • Established strong client relationships through effective communication and timely updates on project status.
  • Oversaw resource allocation and budget management, ensuring alignment with organizational goals and objectives.
  • Delivered high-quality work on time and within budget, earning positive feedback from clients.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Kept site work safe and in line with budget, schedule, and applicable building codes.
  • Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
  • Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
  • Implemented safety protocols on job sites, reducing incidents of workplace accidents and injuries.
  • Trained new team members to apply best coding best practices and proper use of development tools.
  • Created and managed project plans, timelines and budgets.
  • Frequently inspected production area to verify proper equipment operation.
  • Generated reports detailing findings and recommendations.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Lvn, Care Taker

Private Client
11.2004 - 09.2008
  • Administered medications and treatments per physician orders, ensuring compliance with protocols.
  • Educated patients and families on health management and care plans to enhance understanding.
  • Assisted in developing individualized care plans tailored to patient needs and conditions.
  • Conducted regular assessments of patient progress, adjusting care strategies as necessary for optimal recovery.
  • Administered medications accurately and in a timely manner, ensuring proper treatment for various conditions.
  • Performed routine evaluations of each patient's status, needs, and preferences.
  • Monitored vital signs and assessed patients regularly, swiftly identifying any changes in condition and addressing concerns promptly.
  • Documented accurate and complete patient information to address patient problems and expected outcomes.
  • Provided high-quality wound care, reducing the risk of infection and promoting timely healing.
  • Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
  • Enhanced patient care by providing compassionate and individualized attention, leading to improved health outcomes.
  • Maintained thorough knowledge of emergency procedures, effectively responding to urgent situations when required.
  • Coordinated with healthcare providers to schedule diagnostic tests for patients, expediting care plans as necessary.
  • Provided emotional support to patients and their families during difficult times, fostering trust and rapport with those under my care.
  • Contributed to infection control measures by adhering to strict hygiene protocols and educating staff on best practices.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with admissions, appointments, transfers, and discharges.
  • Cared for wounds, provided treatments, and assisted with procedures.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Monitored patient health conditions to report changes to assigned physician.
  • Evaluated patient histories, complaints, and current symptoms.
  • Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
  • Responded to patient requests with appropriate clinical and personal assistance.
  • Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
  • Reviewed patient history to verify conditions and current medications.
  • Helped patients complete bathing, dressing and eating.
  • Coordinated patient transfers to other facilities.

Education

Units From Associated Degree - Construction Technology

Victor Valley College
Victorville, CA

Skills

  • Problem-solving
  • Customer service
  • Customer experience
  • Customer service and engagement
  • Retail operations
  • Inventory control
  • Customer relations
  • Store organization
  • Time management
  • Team building and leadership
  • Store opening and closing
  • Attention to detail
  • Customer service management
  • Staff supervision
  • Store operations
  • Stock management
  • Team management
  • Employee scheduling
  • Pricing and markdowns
  • Work Planning and Prioritization
  • Mentoring and coaching
  • Goals and performance
  • Display setup
  • Loss prevention
  • Sales expertise
  • Sales techniques
  • Relationship building and management
  • Sales growth
  • Issue resolution
  • Staff scheduling
  • Transaction processing
  • Inventory counting
  • Stock rotations
  • Strategic merchandising
  • Order management
  • Sales strategies
  • Shift scheduling
  • Flexible schedule
  • Records maintenance
  • Incident reports
  • Database management
  • Operations
  • Performance evaluations
  • Regulatory compliance
  • Cost control
  • Vendor management
  • Cash auditing
  • Inventory management
  • Team leadership
  • Teamwork and collaboration
  • Decision-making
  • Staff training/development
  • Operations management
  • Delegating work
  • Employee motivation
  • Sales tracking
  • KPI tracking
  • Training management
  • Goal setting
  • Payroll administration and timekeeping
  • Management team building
  • Inventory tracking and management
  • Schedule management

Timeline

Assistant Store Manager, Part Sales Manager

AutoZone
11.2015 - Current

Sub-Contractor, Labor

Blanca Home Repair and Remodeling
09.2012 - 09.2015

Lvn, Care Taker

Private Client
11.2004 - 09.2008

Units From Associated Degree - Construction Technology

Victor Valley College

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Donald Mitchell