Summary
Overview
Work History
Education
Skills
Timeline
Generic

Donald Morrison

Chino Valley,AZ

Summary

Proven reliability and exceptional attention to detail showcased across roles, notably as a Fry Cook at Sonic where I spearheaded efforts to reduce ticket times, enhancing table turnover by a significant margin. Skilled in inventory management and cross-training, my multitasking abilities have consistently improved operational efficiency and customer satisfaction. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Diligent Customer Service professional bringing demonstrated expertise in customer support, task prioritization and time management. Familiar with diverse courtesy tasks, including moving product, collecting carts, and locating items for customers. Proficient in stock management and sales support. Hardworking individual available [Number] hours per week, including weekends and evenings. Track record of providing optimum customer service in establishment that serves [Number] to [Number] customers daily.

Overview

8
8
years of professional experience

Work History

Fry Cook

Sonic
03.2024 - 05.2024
  • Reduced ticket times, resulting in increased table turnover rates during peak hours.
  • Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
  • Stored food in designated containers and storage areas to prevent cross-contamination and spoilage.
  • Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
  • Monitored food temperatures to meet quality and safety standards.

Produce Clerk

Safeway
11.2019 - 04.2021
  • Ensured compliance with food safety regulations by adhering to proper handling, storage, and temperature guidelines for all produce items.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Managed efficient cash register operations.
  • Provided exceptional customer service through active listening skills when addressing concerns or answering questions about specific products or preparation methods.

Server

Pizza Hut
03.2019 - 02.2020
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Courtesy Clerk

Safeway
02.2019 - 10.2019
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
  • Maintained clean and tidy checkout area to optimize service delivery.
  • Delivered prompt service to prioritize customer needs.

Applaince Installer

Tyler Von Lossberg
08.2017 - 05.2018
  • Streamlined inventory management by accurately tracking all necessary materials and equipment for each installation project.
  • Adhered to company policies and procedures while maintaining a high level of professionalism during appliance installations.
  • Worked independently and took responsibility for repair of assigned equipment.
  • Proactively addressed potential issues during appliance installation, resulting in reduced need for follow-up service calls.

Hotel Housekeeper

Days Inn Hotel
08.2016 - 05.2017
  • Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
  • Enhanced guest satisfaction by maintaining clean and orderly hotel rooms and common areas.
  • Promoted a safe working environment by following safety protocols and reporting any hazards or issues immediately.
  • Built strong relationships with hotel staff in other departments, fostering a collaborative atmosphere that contributed to the overall success of the property.

Education

GED -

Ged
Spokane, WA

Skills

  • Reliability and punctuality
  • Strong attention to detail
  • Efficient multitasking
  • Food presentation
  • Cross-Training Capabilities
  • Inventory Management
  • Station Setup

Timeline

Fry Cook

Sonic
03.2024 - 05.2024

Produce Clerk

Safeway
11.2019 - 04.2021

Server

Pizza Hut
03.2019 - 02.2020

Courtesy Clerk

Safeway
02.2019 - 10.2019

Applaince Installer

Tyler Von Lossberg
08.2017 - 05.2018

Hotel Housekeeper

Days Inn Hotel
08.2016 - 05.2017

GED -

Ged
Donald Morrison