Donald Muschany
Operations
Tampa,FL
Summary
Experienced leader with over 20 years of professional experience. Offering a unique combination of operational skills, leadership experience and technical knowledge to uncover hidden opportunities to increase efficiency, reduce costs and increase profits. A successful leader who loves to develop, empower and motivate teams to higher levels of performance to achieve and surpass company
goals.
Overview
21
21
years of professional experience
6
6
years of post-secondary education
Work History
Chief Operating Officer
Phase 2 Labs
Tampa, FL
03.2022 - Current
- Developed quarterly business plans to evaluate cost projections.
- Refined organizational structure to consolidate, streamline and delineate necessary functions.
- Negotiated and drafted contracts with business partners, clients and vendors, saving company over millions.
- Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
- Oversaw business-wide changes to modernize procedures and organization.
- Interviewed, supervised and motivated staff members to achieve optimal productivity.
- Additional new business opportunity developed in 2022 required extensive capital investment and planning. Sourced / secured appropriate equipment, space and capital to produce new volume as well as develop and institute implementation plan for on loading new business.
Chief Operating Officer
Algae Army
Sarasota, FL
03.2020 - 03.2022
- Implemented new CRM program that increased quarterly profits by 55%
- Created new service offering which led to additional revenue, increased hiring and sales by more than 20%
- Negotiated and drafted over 500 contracts with business partners, clients, and vendors
- Developed and executed Standard Operating Procedures to expand franchise opportunities in multiple states
- Created quarterly and annual marketing plan, handled all financials including annual budgeting, invoicing, payment reconciliation and payroll
- Managed, interviewed and trained diverse groups of employees new to this industry which led to increased productivity, sales, and overall customer satisfaction.
- Leveraged experience through vital management positions guiding business to success.
Executive Manager
Department Of Veteran Affairs
St. Louis, MO
08.2010 - 03.2020
- Reviewed over 800 claim requests to determine eligibility for education benefits in accordance with Montgomery GI bill.
- Created and tested new claims processing system (Long Term Solutions) which increased claims processed by over 80%.
- Retrained 400 employees on our new claims processing system.
- Trained and supervised 54 new hires on education benefits and systems.
- Prepared analysis reports with recommendations for unresolved congressional requests.
- Communicated with vendors and partners to negotiate contracts and resolve financial discrepancies.
- Evaluated physical and digital records, testimony and reports in order to weigh both support and opposition to proposals
CEO/Founder
Curb Appeal Pros
Fenton, United States
01.2015 - 11.2019
- Sold over 3 million in work with average close rate of over 82%, including multi-million-dollar contracts.
- Developed sales and training course that resulted in 9 successful companies in 8 different states.
- Grew company to largest cleaning company in Missouri before successfully selling company.
- Received over 200 five-star reviews due to outstanding customer service.
- Managed employees and multiple service trucks over 2 states while increasing sales and lowering vehicle downtime by 25.
- Increased company revenue $850,000 through aggressive new market strategies.
Corporal of Marines (E4) Logistics
United States Marine Corps
Twentynine Palms, CA
04.2006 - 04.2010
- Established safety regulations and procedures for handling and storing over 100 different types of ammunition
- Instructed over 100 United States Marines on weapons and ammunition safety procedures
- Planned and analyzed over 3000 operational data reports to with a certain degree of conformity with DOD procedural directives
- Processed over 400,000 financial and shipping documents with 100% accuracy
- Developed and managed annual budget of $30 million dollars, meeting unit goals and cutting cost by over $1.1 million dollars
- Directed shipping and receiving of wide range of products daily.
- Conducted research to address shipping errors and packaging mistakes.
Education
MBA - Finance
Colorado Technical University
St Louis, MO 06.2010 - 06.2012
Bachelor of Science - Business Administration
Colorado Technical University
San Diego, CA 09.2006 - 05.2010
Skills
Excellent Communication Skills
Microsoft Office Suite
Planning and execution
Cost savings and reduction
Operations oversight
Leadership
Timeline
Chief Operating Officer
Phase 2 Labs
03.2022 - Current
Chief Operating Officer
Algae Army
03.2020 - 03.2022
CEO/Founder
Curb Appeal Pros
01.2015 - 11.2019
Executive Manager
Department Of Veteran Affairs
08.2010 - 03.2020
MBA - Finance
Colorado Technical University
06.2010 - 06.2012
Bachelor of Science - Business Administration
Colorado Technical University
09.2006 - 05.2010
Corporal of Marines (E4) Logistics
United States Marine Corps
04.2006 - 04.2010