Donald O'Rourke
Lebanon,OH
Summary
Led and worked as part of multiple ERP implementations. Extensive and recent background in both the IFS and Epicor ERP systems and have led a companywide upgrade in Epicor. I have also worked in and implemented both Oracle and SAP ERP's. Began my career started in Finance and I have worked throughout Operations and then IT which has provided a solid perspective of all aspects of business. A Seasoned Business Analyst offering 20 years of Manufacturing industry success. Expertise in, but not limited too, business and systems requirements and design, process optimization, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.
Overview
27
27
years of professional experience
Work History
Senior Business Analyst
Wellness Pet Company
05.2021 - Current
Project Leader and Business Analyst
- For the installation of a scanning solution for the Minneapolis warehouse
- Developed business processes, set up scanners, created and trained end Users on the solution
- Lead and Developed a new Procurement Process to use blanket purchase orders to manage large purchases
- This improved shipment controls, invoice payments and will allow the Planning Group to reduce inventory purchases
- Lead the move to a “Lot Tracked” inventory
- Was the Project Manager and the Business Analyst in switching all inventory parts and finished goods to lot tracked
- This provided real-time audit controls of the inventory and allowed additional quality reporting to be put in place
- Developed infrastructure road map to set up API architecture to allow additional use of EDI, the integration of the spec management system and the potential addition of a new CRM
- Was the IT Team Leader and Sr
- Business Analyst for opening a new manufacturing site
- Led and worked on the ERP design and set up, the scanning solution and operational processes and training for the new employees.
Business Analyst
Waddington North America, Novolex Holdings
04.2019 - 05.2021
Project Leader
- For set up on new ERP P&L reporting process to support the feed for Hyperion to the corporate office
- Created new Cost of Goods Sold reporting and partnered with the Procurement team on Purchase order reporting and Supplier Aging Reports
- IT team member for the implementation of new warehousing software for 3 locations
- Assisted with processing mapping, detail planning and onsite training
- Traveled to additional sights to scope requirements for future implementations
- Recommended changes and coached Accounting through a process to map and update the Posting Controls related to CAPEX projects and purchases
- Developed and implemented an ACH payment process to streamline the AP Department increase productivity
- Reduced weekly payment processing from 6 hours to 1 hour
- Set up automated process and workflow for Account Payable department to capture incoming Supplier invoices
- Reduced paper handling and touchpoints by over 20%
- Leading the ERP project that will move the WNA division from 9 separate legal entities into a single legal entity
- Daily support of the ERP system as needed
- Liaison for the IT team to the Accounting & Finance teams and three production locations managing all new requests.
Business Analyst
Apex Supply Chain Solutions
06.2016 - 04.2019
Project and Team Leader
- For the implementation for the new ERP system, Epicor 10.2
- Led all onsite and consulting resources
- In addition, coordinated the set up of the hosted cloud environment to host the system
- Directed consulting resources on custom requirements and reporting needs
- Created the Project Charter, Project Plan, training schedule and testing plan
- Led the team in creating User documentation to deploy with training
- Successfully completed the project Go-Live without any manufacturing downtime
- Delivered the system on time and 30% under budget with additional features not in the initial plan
- Developed and implemented a NACHA compliant ACH payment process to streamline the AP Department increase productivity
- Performed duties as one of the support team to meet the day to day needs of the business with a focus on the Accounting and Finance Team needs
- Led the Manufacturing team through a workflow and process improvement exercise to speed up production, improve system use and overall communication
- Worked with individual department teams to design, develop, test and deploy system improvements and reporting capabilities utilizing the latest in Epicor tools.
Consultant
Robert Half – Toyota, Toyota Motor Corporation
01.2014 - 06.2016
- Member of a large team delivering a custom ERP software solution for the management of the Bills of Materials
- Performing the duties of the day-to-day User to validate the system functionality and develop reporting capabilities
- Produced all of the Bills of Materials for STD costing
- Generated all of the STD costs for Year 2017
- Minimized issues by managing day-to-day exception reporting
- Contributed to the design, development, testing and deployment of the system
- Created and maintained User documentation and training materials
- Cross trained personnel and new Team Members
Consultant/Project Leader
Image Integrations Systems
01.2012 - 01.2014
- Responsible for the successful end-to-end implementation of custom software projects utilizing the
- DocuSphere Custom Workflow Software Suite
- Optimized, developed and redefined business process
- Provided scope for software customizations to meet specific business needs
- Led the onsite project implementation and delivery
- Directly interfaced with the Customer at the Executive and Operational Level to understand requirements and to set expectations
- Delivered project results based on set performance, timing and financial metrics
- Developed and deployed User training materials specific to each Customer and their requirements
Financial Leader
OCV Reinforcements - Glass Metal Services
01.2007 - 01.2012
- Owens Corning - Fiberglas Reinforcement Division - Supporting the Alloy organization that provides precious metal to the plants for the creation of fiberglass reinforcement materials
- Responsible for the development of the Financial Controls Infrastructure for the Alloy organization
- The Alloy group is responsible for precious metals in excess of $1 billion
- Established financial policies & procedures for the organization
- Led deployment globally with online access and onsite field training
- Managed the cross functional team of Accounting, Audit and IT resources
- Led intensive field training to reach all Alloy plant-related personnel and the on-boarding of eight newly acquired manufacturing sites
- Maintained the controls support infrastructure for the Alloy organization
- Created new Alloy SOX testing requirements
- Member of the Global Financial Controls Board that oversaw the financial reporting accuracy of
- Owens Corning globally for Audit and SOX purposes
- Led the requirements and development for the Alloy corporate team on deployment of the fully custom Global Alloy Tracking Inventory system and SAP 6.0 ERP suites
- I served as the primary contact between the Alloy Organization and the IT Group
Singapore Controller
OCV Reinforcements - Glass Metal
01.2010 - 01.2011
- Leader on the $10 million dollar project to build an Alloy Service Center from the ground up in Singapore to support the Asia Pacific region
- Deployed SAP 4.7 to set up purchasing locally to avoid 7% in taxes
- Saved an additional $70k in systems development by running parallel with SAP 3.1 until the new system infrastructure was ready
- Project was on time and under budget
- Trained local operations team on alloy financial controls; trained the local controller and set up additional training with regional and headquarters personnel
- Under my financial leadership, The Singapore facility passed its first audit with a key financial controls pass rate of 100%.
Business Analyst
Xerox Corporation
01.2006 - 01.2007
- Xerox Global Services Offsite Document Outsourcing and Communications - Managing Customer documents and sales and marketing collaterals
- Responsible for the financial success of the Document Outsourcing and Communications organization with over 35 million dollars in annual revenue
- Delivered and managed revenue forecast for consulting based project work to better understand milestone billing impacts and accounting treatment
- Generated and analyzed profit & loss statements for multiple service centers
- Served on the Reliability Review Board to review all Service Center performance issues for contract breaches and resolutions
- Optimized all capital purchasing
Controller
Xerox Corporation
01.2001 - 01.2006
- Xerox Global Services Offsite Document Outsourcing and Communications - Toledo Operations
Financial Controller
- Responsible for the financial success of the Toledo operation with over $10 million dollars in annual revenue
- Developed and implemented new cost control measures that resulted in a decrease of operational expenses by 9%
- Created and managed the annual budgets and the performance metrics to measure operational performance
- Prepared operational, departmental and customer financial statements
- Directed all local invoicing, purchasing, A/R, A/P and capital purchases
- Worked with customers on revising their reporting systems to better meet budgeting and planning needs
- Eliminating duplicate efforts and providing cost controls with centralized reporting
Client Account Manager
Xerox Corporation
01.2004 - 01.2006
- E-Services Group - Managing Customer Document Delivery
- Worked with customers on revising their reporting systems to better meet budgeting and planning needs, eliminating duplicate efforts and providing cost controls with centralized reporting
- Managed the Offset Print department responsible for $1 million dollars in printing annually
- Managed a 15,000 square foot Records Management department containing over 7,000 records boxes that contained the customer’s most critical documents
- Managed distribution services consisting of receiving, mail sorting and delivery
Financial Analyst
Xerox Corporation
01.1999 - 01.2001
- Xerox Corporation - Managed Services
- Supervised A/P and prepared profit and loss statements and handle purchasing duties
- Implementation team member for Oracle 11.0.3 ERP application to manage workflow throughout the manufacturing operation
- Trained the Operations employees at multiple locations and Customers in new Oracle 11.0.3 application and created user documentation
- This software was used by multiple organizations within
- Xerox to manage multi-site production
Accounting Analyst
Xerox Corporation
01.1997 - 01.1999
- Managed Services
- Processed A/P and A/R
- Processed purchase orders and worked with vendors
- Developed and implemented the department’s first computerized purchasing and A/P system
- This reduced overall processing time by 50% and improved accuracy to 99%
- Developed new purchasing policies and implemented new reporting functions
Education
Bachelor of Science - Business Management, Accounting/Finance
University of Phoenix, University of Cincinnati
2005
Skills
- Web-Based Reporting Tools
- Knowledge Base
- User Acceptance Testing (UAT)
- Process Optimization
- Business Process Mapping
- Needs Assessment
- Project Management
Timeline
Senior Business Analyst
Wellness Pet Company
05.2021 - Current
Business Analyst
Waddington North America, Novolex Holdings
04.2019 - 05.2021
Business Analyst
Apex Supply Chain Solutions
06.2016 - 04.2019
Consultant
Robert Half – Toyota, Toyota Motor Corporation
01.2014 - 06.2016
Consultant/Project Leader
Image Integrations Systems
01.2012 - 01.2014
Singapore Controller
OCV Reinforcements - Glass Metal
01.2010 - 01.2011
Financial Leader
OCV Reinforcements - Glass Metal Services
01.2007 - 01.2012
Business Analyst
Xerox Corporation
01.2006 - 01.2007
Client Account Manager
Xerox Corporation
01.2004 - 01.2006
Controller
Xerox Corporation
01.2001 - 01.2006
Financial Analyst
Xerox Corporation
01.1999 - 01.2001
Accounting Analyst
Xerox Corporation
01.1997 - 01.1999
Project Leader and Business Analyst
Project Leader
Project and Team Leader
Financial Controller
Bachelor of Science - Business Management, Accounting/Finance
University of Phoenix, University of Cincinnati
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