Donald Paden
Redlands,CA
Summary
With almost 6 years experience working effectively as a medical service marketer and over 10 years experience as a restaurant server, I have strong communication and interpersonal skills. Passionate about delivering exemplary customer service and attention to detail in an emotionally sensitive environment. Devoted to delivering exceptional service to grief-stricken families. I am hardworking, reliable, and team-oriented.
Overview
19
19
years of professional experience
Work History
Marketer
In Home Healthcare Inc
Colton, CA
09.2015 - Current
- I market the company's home health medical services by establishing/maintaining professional relationships with doctors, medical office staff, social workers, case managers at skilled nursing facilities and doctors' offices.
- I successfully market the home health medical services by increasing the patient census/customer base.
- I have multiple tasks in the office setting which can be summarized but not limited to data entry, QA, accounts payable, and assist with payroll preparation.
Server/waiter
Isabella's
Redlands, CA
10.2010 - 03.2017
- Recommended daily specials, wine selections and desserts to guide patrons to food and beverages that they would enjoy.
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
- Prepared salads and appetizers to assist kitchen staff.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
- Satisfied customers by keeping drinks topped off and anticipating all guests' needs Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
- Managed closing duties, including restocking items and reconciling personal sales.
Server/waiter
Citrone Restaurant
Redlands, CA
05.2015 - 11.2016
- Same duties performed as previous restaurant (Isabella's)
Diver/Commercial Fisherman
Evanoff Enterprise
Ketchikan, AK
08.2006 - 07.2010
- Worked with a variety of commercial dive equipment including scuba and surface supplied air with compressors to harvest sea urchins.
- Navigated boat towards diving grounds to optimize harvest returns.
- Stored dive gear, lines and ropes correctly to minimize wear and prevent damage.
- Used on-board equipment, GPS, marine radio, radar, sonar, and visual methods to navigate dive vessel.
- Monitored optimal fishing locations to maximize catch results on each trip.
- Loaded and unloaded vessel equipment, product (sea urchins), and supplies with aid of hoisting equipment and by hand.
- Reacted calmly and efficiently in emergency situations, closely following protocols and maintaining productivity.
Education
Nursing Assistant Certification - ADL For Nursing Care
Walla Walla Community College
1996
Some College (No Degree) - Nursing Science
Walla Walla Community College
EMT-1A Emergency Medical Technician - Emergency Medical Technology
Canterbury Career School
Colton, CA1994
Phlebotomy Certification - Phlebotomy
Canterbury Career School
Colton, CA1994
Hospital Corpsman Graduate - Hospital Corpsman Training
Naval School Of Health Sciences
San Diego, CA1991
Skills
- Ability to convey empathy and sensitivity
- Project professional image and demeanor
- Strong communication and interpersonal skills
- Attentive listener
- Develop rapport quickly
- Knowledge seeker; inquisitive
- Ability to maintain pleasant demeanor during stressful circumstances
- Strong understanding of business process
Timeline
Marketer
In Home Healthcare Inc
09.2015 - Current
Server/waiter
Citrone Restaurant
05.2015 - 11.2016
Server/waiter
Isabella's
10.2010 - 03.2017
Diver/Commercial Fisherman
Evanoff Enterprise
08.2006 - 07.2010
Nursing Assistant Certification - ADL For Nursing Care
Walla Walla Community College
Some College (No Degree) - Nursing Science
Walla Walla Community College
EMT-1A Emergency Medical Technician - Emergency Medical Technology
Canterbury Career School
Phlebotomy Certification - Phlebotomy
Canterbury Career School
Hospital Corpsman Graduate - Hospital Corpsman Training
Naval School Of Health Sciences