Donald Patrick Vaughan II
Leland,NC
Summary
Dynamic leader with a proven track record at Dillon Supply, transforming sales from $80,000 to $300,000 monthly through expert team supervision and relationship building. Excelled in sales management and customer service, achieving #1 branch status for MRO and Steel tonnage growth. Skilled in analytical strategies and fostering team excellence.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Branch Manager
Dillon Supply
Raleigh/Wilmington, NC
06.2019 - 03.2025
- Sales team leader over both inside and outside sales team
- Sales trainer on customer acquisition and customer service for inside and outside sales team both in office and in the field
- Weekly submission of data reports on sales, account growth both new acquisition and business gained back
- Creation and submission of yearly branch budget on sales, Margin% as well as net account growth for Industrial, Safety and Steel projections for the year by month and quarter.
- Use and employee trainer on ERP System Epicor Prophet 21 for all branch business functions
- Use of EDA platform for monitoring daily sales and margin to projections
- Responsible for changing the Wilmington branch in 2020 from an average monthly sales of $80,000 to an average of $300,000 monthly sales for 2024
- Awarded #1 branch of 18 branches two years for MRO growth which includes (safety, industrial and pipe valves and fittings divisions) as well as #1 branch of 18 in Steel tonnage growth for two years.
- Conducted regular performance reviews for all employees in the branch.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Facilitated weekly meetings with staff members to discuss progress on current initiatives.
Restaurant Manager
Twenty-Two North Restaurant, North Lumina Ave
Wrightsville Beach, N.C
08.2015 - 06.2019
- Proven ability to efficiently coordinate work activities to meet multiple, challenging demands
- Bi weekly payroll management
- Review applications and interview prospective employees
- Superior organizational and follow up skills with attention to detail
- Team leadership and advanced customer service skills
- Expense and revenue monitoring management
- Management of all accounts payable
- Duties include and not limited to, inventory, supply ordering and inventory
- Resolving situations with POS System services with restaurant
- Marketing and Promotions for the business; including, events, meetings, and formation of ground teams.
Sales Team Leader
Enterprise Holdings Inc Branch
Tampa, FL
10.2014 - 06.2015
- Received regular monthly training on both inside as well as outside sales
- Set marketing days for each employee to reach out in community to drive business
- Basic business operations of daily deposits, as well as accounts receivable and payable.
- Service calls, as well as fleet management of all vehicles in your branch's particular fleet.
- Daily follow up calls of current customers to ensure customer service and quality standards
- Call back training on dealing with customers who are delinquent in payments
Education
Bachelors Degree - History
University of North Carolina at Wilmington
Wilmington01.2008
Skills
- Customer service
- Sales professional
- Management
- Payroll
- Sales
- Marketing
- Promoting
- Research
- Analytical skills
- Inventory management
- Processing
- Ordering
- Detail oriented
- Sales development
- Proficient in MS office
- Relationship building and management
- Staffing optimization
- Cash handling expertise
- Revenue generation
- Business development
- Sales management
- Interviewing and hiring
- Team supervision
- Relationship building
References
Jim Radle, Broker/Realtor, Former Employer, Twenty-Two North Restaurant, Ph: 910-520-8562
Nick Whedbee, Co-worker, Branch Manager Dillon Supply Greenville North Carolina, Ph: 919-306-8643
Bobby Mosley, Manager, Assistant Regional Manager Dillon Supply; Ph: 919-291-4760
Scott Booth, Pharmaceutical Territory Manager, Former Employer, The SideBar, Ph: 910-443-3193
Personal Information
Date of Birth: 11/07/84
Certification
- Extreme Ownership badge
- Dichotomy of Leadership badge
Timeline
Branch Manager
Dillon Supply
06.2019 - 03.2025
Restaurant Manager
Twenty-Two North Restaurant, North Lumina Ave
08.2015 - 06.2019
Sales Team Leader
Enterprise Holdings Inc Branch
10.2014 - 06.2015
Bachelors Degree - History
University of North Carolina at Wilmington
Similar Profiles
Anthony BarnesAnthony Barnes
Supervisor at Dillon SupplySupervisor at Dillon Supply
Christopher WestChristopher West
Branch Manager at Dillon SupplyBranch Manager at Dillon Supply
Joseph DubayJoseph Dubay
Warehouse Lead at Dillon SupplyWarehouse Lead at Dillon Supply