Donald Quigley Jr.
Cape Coral,Florida
Summary
Seasoned Operations Manager and talented leader with five years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
10
10
years of professional experience
1
1
Certification
Work History
General Manager
MTS Construction Inc.
01.2023 - Current
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Developed and maintained relationships with customers and suppliers through account development.
- Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
Operations Manager
Federal Express
10.2013 - 01.2023
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Analyzed and reported on key performance metrics to senior management.
- Developed and implemented strategies to maximize customer satisfaction.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Education
Bachelor of Science - Health Sciences
Stony Brook University
Stony Brook, NY06.2013
Skills
- Matrix Management
- Administrative Skills
- Facility Management
- Budgeting and Cost Control Strategies
- Staff Retention Programs
- Team Leadership
- Staff Training
- Variance and Risk Analysis
- Organizational Structuring
- Profit and Loss Control
Certification
Quality Driven Management Expert through the American Society of Quality (September 2021)
Timeline
General Manager
MTS Construction Inc.
01.2023 - Current
Operations Manager
Federal Express
10.2013 - 01.2023
Bachelor of Science - Health Sciences
Stony Brook University