Summary
Education
Skills
Certification
Languages
Timeline
Work History
Software
References
Overview
Generic
Larissa Ortiz

Larissa Ortiz

Lake Jackson,Texas

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Well-qualified worker with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Education

Marketing -

Purdue University-Online
Online
03.2024

HS Diploma -

Brazoswood Highschool
Clute, TX
06.2015

Skills

  • Analytical thinking
  • Customer Service
  • Marketing Strategies
  • Data Entry
  • Microsoft Office/Excel
  • Remote Work Experience
  • Communication Skills
  • Fire suppression tools operations
  • Safety Equipment Inspection
  • Access Control
  • Worksite Safety and Maintenance
  • Blueprint Reading
  • Material Loading and Unloading
  • Equipment Inspection

Certification

  • OSHA
  • BASIC PLUS


Languages

English
Full Professional

Timeline

Firewatch Officer

Excel
11.2023 - 12.2023

Civil Labor

S&B Engineering
03.2023 - 06.2023

Assistant Property Manager

Clute Apartments LLC
01.2023 - 03.2023

Leasing Consultant

The Conerly Group
11.2022 - 01.2023

Customer Service Representatives

Remote Work From Home
09.2018 - 12.2020

Leasing Consultant (Floater)

Star Personnel
05.2018 - Current

Marketing -

Purdue University-Online

HS Diploma -

Brazoswood Highschool

Work History

Leasing Consultant (Floater)

Star Personnel
05.2018 - Current
  • Leasing consultant at Star Personnel in the Apartments market
  • Provide excellent customer service to prospective and current tenants, ensuring their leasing needs are met and addressing any concerns or issues they may have
  • Develop and implement innovative marketing strategies to attract new tenants and increase occupancy rates in apartment complexes within the market
  • Develop and maintain relationships with local businesses and community organizations to generate referral leads for potential tenants

Firewatch Officer

Excel
11.2023 - 12.2023
  • Maintained vigilance during high-risk activities such as welding, ensuring proper safety protocols were followed and reducing potential for fires.
  • Reduced the frequency of false alarms by carefully monitoring alarm systems and promptly addressing technical issues.
  • Maintained constant surveillance on areas where welding and other hot work was taking place.
  • Patrolled plant areas and noted and investigated unsafe conditions and practices to eliminate fire hazards.

Civil Labor

S&B Engineering
03.2023 - 06.2023
  • Collaborate with engineering team to ensure construction projects are completed on time and within budget
  • Ensure proper use of construction equipment and tools to maximize efficiency
  • Flagged heavy machinery, such as bulldozers, excavators, and cranes, to assist in construction projects
  • Improved safety measures through regular equipment maintenance and adherence to safety protocols.

Assistant Property Manager

Clute Apartments LLC
01.2023 - 03.2023
  • Develop and implement strategies to optimize occupancy rates for Clute Apartments LLC
  • Assist in the development and implementation of marketing plans to attract new tenants for Clute Apartments LLC
  • Coordinate and oversee property maintenance and repairs to ensure tenant satisfaction and property upkeep for the apartments
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
  • Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.

Leasing Consultant

The Conerly Group
11.2022 - 01.2023
  • Conduct market research to identify trends and competition in the rental property market
  • Implement innovative marketing strategies to attract potential residents and increase occupancy rates
  • Analyze and report on market research findings to identify potential opportunities and threats in the rental property market
  • Provide exceptional customer service to potential and current residents, addressing their needs and concerns in a timely and professional manner
  • Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.

Customer Service Representatives

Remote Work From Home
09.2018 - 12.2020
  • Took and answered Outbound and Inbound calls
  • Provide exceptional customer service and support to clients through phone, email, and chat channels, ensuring timely and accurate resolution of customer inquiries and concerns
  • Providing timely and accurate information to customers regarding their inquiries and concerns, demonstrating a high level of product knowledge and problem-solving skills
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Software

Excel/Word

Yardi

PayScan

On-Site

Resman

Rent Cafe

PowerPoint

References

  • Mallonique James- Mallojames05@gmail.com, 9792011123
  • Kissi Wright- Kissi_o@yahoo.com, 9797092801
  • Antayvius Goins- Kinggoins3@gmail.com, 9794807774

Overview

6
6
years of professional experience
1
1
Certificate
Larissa Ortiz