Donald Reetz
Spokane,WA
Summary
Versatile professional with a proven track record in business operations and customer service, notably at K.B.C. Expert in fostering partnerships and implementing effective pricing strategies. Achieved significant improvements in client satisfaction and operational efficiency. Skilled in networking and maintaining robust relationships, demonstrating both hard and soft skills in dynamic environments.
Overview
3
3
years of professional experience
Work History
Warehouse Worker
Amazon
Spokane, WA
11.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Shop Owner
Self
Spokane, WA
- Maintained accurate financial records, including sales reports, expense tracking, and budget management.
- Developed loyal customer base by consistently delivering high-quality products and personalized service.
- Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
- Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
Visitation Supervisor
Fulcrum
Spokane, WA
- Fostered a collaborative relationship with colleagues as part of a multidisciplinary team working towards successful case outcomes for families served.
- Contributed to continuous improvement efforts by participating in staff meetings, trainings, and workshops related to the field of supervised visitation services.
- Provided timely reports to caseworkers on the progress of families during supervised visits, aiding in evaluation of reunification goals.
- Promoted healthy communication between parents and children through active listening, empathy, and constructive feedback techniques.
Property Manager
K.B.C.
Portland, OR
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Sales Associate
Pop-up Shoppe - Official Store
Portland, OR
01.2009 - 01.2012
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
Education
A.A. - Comminications
Spokane Falls Community College
Spokane, WA06.1992
Skills
- Networking and partnerships
- Pricing strategy
- Business Operations
- Customer service background
Timeline
Warehouse Worker
Amazon
11.2021
Sales Associate
Pop-up Shoppe - Official Store
01.2009 - 01.2012
Shop Owner
Self
Visitation Supervisor
Fulcrum
Property Manager
K.B.C.
A.A. - Comminications
Spokane Falls Community College