Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Donald  Rice

Donald Rice

Greenwood,IN

Summary

Results-driven Senior Account Manager with expertise in contract negotiation, account management, and CRM utilization. Proven track record of securing optimal client agreements and driving customer loyalty.

Overview

8
8
years of professional experience

Work History

Senior Account Manager - Software Sales

Motorola Solutions
Indianapolis, Indiana
03.2024 - Current
  • Secured contracts with clients to guarantee optimal pricing and terms of agreement.
  • Managed key account relationships, ensuring customer loyalty and retention.
  • Analyzed market trends to identify new business opportunities for the company.
  • Collaborated with internal departments such as marketing, operations, finance. to ensure successful execution of projects.
  • Attended industry conferences and events as a representative of the company.

Global Enterprise Account Executive

emnify
Indianapolis, Indiana
01.2023 - 01.2025
  • Developed tailored solutions using emnify's IoT connectivity platform.
  • Conducted product demonstrations to showcase system capabilities and benefits.
  • Managed contract negotiations to ensure mutually beneficial agreements.
  • Analyzed market trends to inform strategic planning and account growth initiatives.
  • Negotiated complex deals involving multiple stakeholders.
  • Maintained detailed records of client interactions using CRM systems for tracking purposes.

Enterprise Account Executive

Windstream Communications, Inc.
Indianapolis, Indiana
03.2022 - 01.2023
  • Presented tailored solutions to meet diverse customer needs effectively.
  • Managed complex sales cycles from initial contact to contract negotiation.
  • Utilized CRM software to track customer interactions and sales progress.
  • Assisted in creating proposals that addressed specific client challenges and requirements.
  • Resolved customer complaints promptly and professionally while maintaining a positive attitude.
  • Promoted and sold product concepts and offerings to multiple stakeholders across different departments within organization.

National Account Manager

AT&T Mobility
Indianapolis, Indiana
03.2021 - 12.2021
  • Gathered and modeled sales data to uncover trends and adjust strategies to capitalize on latest information.
  • Provided timely customer service resolution for all escalated issues from national accounts.
  • Acquired commendations by effectively forecasting trends, conducting junior staff member performance evaluations, and reporting data analysis to senior leadership.
  • Oversaw new product rollouts and program changes.
  • Demonstrated products at customer locations and answered questions.

Enterprise Account Executive

T-Mobile
Indianapolis, Indiana
12.2017 - 03.2021
  • Managed complex sales cycles from initial contact to contract negotiation.
  • Utilized CRM software to track customer interactions and sales progress.
  • Assisted in creating proposals that addressed specific client challenges and requirements.
  • Visited client sites for presentations and demonstrations of products.
  • Executed strategic sales campaigns targeting large corporate clients.
  • Developed and maintained relationships with key decision makers in enterprise accounts.
  • Utilized CRM system to track activities, manage leads, and record sales performance.

Education

Bachelor of Science - Journalism

Ball State University
Muncie, IN
12-2008

Skills

  • Contract negotiation
  • Account management
  • CRM utilization
  • Product demonstration
  • Client relationship building
  • Strategic planning
  • Stakeholder engagement
  • Decision making

Affiliations

Coaching

Reading

Tech Guru

Accomplishments

  • Rookie of the year
  • 300% Quota Attainment
  • Outside the box closer

Timeline

Senior Account Manager - Software Sales

Motorola Solutions
03.2024 - Current

Global Enterprise Account Executive

emnify
01.2023 - 01.2025

Enterprise Account Executive

Windstream Communications, Inc.
03.2022 - 01.2023

National Account Manager

AT&T Mobility
03.2021 - 12.2021

Enterprise Account Executive

T-Mobile
12.2017 - 03.2021

Bachelor of Science - Journalism

Ball State University