Results-driven Senior Account Manager with expertise in contract negotiation, account management, and CRM utilization. Proven track record of securing optimal client agreements and driving customer loyalty.
Overview
8
8
years of professional experience
Work History
Senior Account Manager - Software Sales
Motorola Solutions
Indianapolis, Indiana
03.2024 - Current
Secured contracts with clients to guarantee optimal pricing and terms of agreement.
Managed key account relationships, ensuring customer loyalty and retention.
Analyzed market trends to identify new business opportunities for the company.
Collaborated with internal departments such as marketing, operations, finance. to ensure successful execution of projects.
Attended industry conferences and events as a representative of the company.
Global Enterprise Account Executive
emnify
Indianapolis, Indiana
01.2023 - 01.2025
Developed tailored solutions using emnify's IoT connectivity platform.
Conducted product demonstrations to showcase system capabilities and benefits.
Managed contract negotiations to ensure mutually beneficial agreements.
Analyzed market trends to inform strategic planning and account growth initiatives.
Maintained detailed records of client interactions using CRM systems for tracking purposes.
Enterprise Account Executive
Windstream Communications, Inc.
Indianapolis, Indiana
03.2022 - 01.2023
Presented tailored solutions to meet diverse customer needs effectively.
Managed complex sales cycles from initial contact to contract negotiation.
Utilized CRM software to track customer interactions and sales progress.
Assisted in creating proposals that addressed specific client challenges and requirements.
Resolved customer complaints promptly and professionally while maintaining a positive attitude.
Promoted and sold product concepts and offerings to multiple stakeholders across different departments within organization.
National Account Manager
AT&T Mobility
Indianapolis, Indiana
03.2021 - 12.2021
Gathered and modeled sales data to uncover trends and adjust strategies to capitalize on latest information.
Provided timely customer service resolution for all escalated issues from national accounts.
Acquired commendations by effectively forecasting trends, conducting junior staff member performance evaluations, and reporting data analysis to senior leadership.
Oversaw new product rollouts and program changes.
Demonstrated products at customer locations and answered questions.
Enterprise Account Executive
T-Mobile
Indianapolis, Indiana
12.2017 - 03.2021
Managed complex sales cycles from initial contact to contract negotiation.
Utilized CRM software to track customer interactions and sales progress.
Assisted in creating proposals that addressed specific client challenges and requirements.
Visited client sites for presentations and demonstrations of products.
Executed strategic sales campaigns targeting large corporate clients.
Developed and maintained relationships with key decision makers in enterprise accounts.
Utilized CRM system to track activities, manage leads, and record sales performance.