Donald Rivera
Miami Beach,FL
Summary
Proven track record of enhancing customer satisfaction and streamlining delivery processes during my tenure at Amazon. Adept at managing time efficiently and excelling in high-pressure environments, I bring a blend of strong navigational skills and a positive attitude.
Overview
10
10
years of professional experience
Work History
Delivery Driver
Amazon
10.2021 - 10.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
Crocs
Stock Supervisor
06.2016 - 10.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- ability to learn quickly and adapt to new situations.
Valet Parking Attendant
Park1
03.2018 - 10.2020
- Demonstrated excellent driving skills, safely navigating through busy traffic conditions while transporting vehicles.
- Maintained accurate records of parked vehicles'' locations within the designated area, ensuring faster retrievals.
- Handled cash transactions accurately, ensuring proper payment for services rendered.
Beach Attendant
Boucher Brothers
02.2015 - 01.2016
Education
High School Diploma -
Miami Beach Senior High
Miami Beach 06.2016
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Dependable and reliable
- Time Management
- Attention to Detail
- Forklift Operation
- Commercial driving
- Client Relationship Management
- Multitasking
Timeline
Delivery Driver
Amazon
10.2021 - 10.2024
Valet Parking Attendant
Park1
03.2018 - 10.2020
Crocs
Stock Supervisor
06.2016 - 10.2024
Beach Attendant
Boucher Brothers
02.2015 - 01.2016
High School Diploma -
Miami Beach Senior High