Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
MILITARY EDUCATION & TRAINING (JST/SMART TRANSCRIPT HIGHLIGHTS)
ADDITIONAL PROJECTS & EXPERIENCE (MARKETING / ADMIN / SALES SUPPORT)
LEADERSHIP, OPERATIONS & TRANSFERABLE IMPACT
DUTY STATION HISTORY & SELECTED RESPONSIBILITIES (MILITARY)
AWARDS & RECOGNITION
Generic

Donald R. Nicholson

Yulee,FL

Summary

U.S. Navy veteran (Hospital Corpsman) with 16 years of experience supporting high-tempo aviation and operational units. Blend of medical readiness leadership, records and data management, vendor/supplier coordination, and customer-facing service—paired with a Bachelor’s in Marketing. Known for disciplined execution, compliance mindset, and clear communication with cross-functional teams. Seeking roles spanning marketing/sales support, procurement and expediting, and front-desk/administrative operations.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Hospital Corpsman / Aviation Medicine Technician

United States Navy
01.2005 - 01.2021
  • Led day-to-day medical readiness and administrative operations for operational teams; maintained accurate records, schedules, and training compliance.
  • Built and maintained tracking tools to monitor readiness, appointments, immunizations, qualifications, and operational requirements; resolved discrepancies through quality checks.
  • Coordinated with internal stakeholders and external partners to support mission timelines—synchronizing supplies, services, and personnel needs in time-sensitive environments.
  • Prepared units for inspections by standardizing documentation, conducting internal reviews, and briefing leaders on risks, gaps, and corrective actions.
  • Trained and mentored junior staff; enforced standards, delegated tasks, and ensured consistent customer service to supported personnel and families.
  • Active Duty | 2005–2021 | Multiple Commands (see duty station history below)

Education

Bachelor of Arts (B.A.) - Marketing

University of Arizona Global Campus
Chandler, AZ
11.2024

Skills

  • Procurement Support: supplier coordination, PO status follow-up, expediting, receiving/turn-in workflows, inventory control
  • Administrative Operations: front-desk/customer service, scheduling, correspondence, records management, SOP compliance
  • Data & Reporting: Excel-based trackers, dashboards, quality checks, audit-ready documentation, KPI/metric reporting
  • Marketing & Sales Support: customer intake, pipeline hygiene, CRM-style tracking, campaign coordination, brand/customer experience
  • Leadership: training & mentoring, team coordination, process improvement, risk management, stakeholder communication
  • Compliance & Safety: privacy/records standards, inspection readiness, operational risk management, safety culture
  • Microsoft Office: Excel (pivot tables, lookups, trackers), Word, PowerPoint, Outlook
  • Records & Compliance: controlled-document handling, inspection preparation, audit support
  • Operational Systems (military): medical readiness systems, training/readiness trackers (documented on JST)
  • Optional/Role-Dependent: CRM platforms (Salesforce/HubSpot) and ERP suites (SAP/Oracle) — quick learner and adaptable
  • Emergency medical response
  • HIPAA compliance
  • Healthcare team collaboration
  • Procurement proposals
  • Coaching and mentoring
  • Supply control

Affiliations

  • U.S. Navy veteran; experienced working with diverse teams and cultures in high-accountability environments.
  • Professional development: continuous learning mindset; open to role-specific training (CRM/ERP/industry tools).

Certification

  • Basic Life Support (BLS) — [current/expired: insert date]
  • EMT (Basic/Advanced) — [insert credential level and expiration if applicable]
  • Other: [insert additional certifications from JST/SMART transcript]

Timeline

Hospital Corpsman / Aviation Medicine Technician

United States Navy
01.2005 - 01.2021

Bachelor of Arts (B.A.) - Marketing

University of Arizona Global Campus

MILITARY EDUCATION & TRAINING (JST/SMART TRANSCRIPT HIGHLIGHTS)

  • Hospital Corpsman “A” School; advanced clinical skills, documentation, patient care fundamentals
  • Aviation Medicine / Aerospace Medicine support training (documented on JST)
  • Operational Risk Management; Safety and mishap prevention; inspection and compliance readiness
  • Leadership and management courses (small-unit leadership, mentoring, training delivery)
  • Emergency care training: CPR/BLS and EMT-related coursework (list specific certifications if current)
  • Administrative systems training: records management, scheduling, readiness systems and reporting

ADDITIONAL PROJECTS & EXPERIENCE (MARKETING / ADMIN / SALES SUPPORT)

  • Academic projects (Marketing): consumer analysis, integrated marketing communications, digital marketing, and campaign evaluation (details available).
  • Customer service operations: intake, scheduling, conflict resolution, and service recovery practices in high-visibility environments.
  • Data hygiene and reporting: maintained trackers and recurring reports; ensured accurate status visibility for leaders and stakeholders.

LEADERSHIP, OPERATIONS & TRANSFERABLE IMPACT

  • Operational Tempo: accustomed to competing priorities, tight deadlines, and high accountability; calm under pressure.
  • Process Improvement: improved consistency through checklists, SOP alignment, and quality control to reduce rework and errors.
  • Stakeholder Management: communicated status and risks to leaders; coordinated across shops to align resources and timelines.
  • Customer Experience: professional, respectful service; proactive follow-up; clear explanations; de-escalation when needed.

DUTY STATION HISTORY & SELECTED RESPONSIBILITIES (MILITARY)

  • Marine Medium Helicopter Squadron 265 (HMM-265) — USS ESSEX (LHD-2)
  • Hospital Corpsman / Aviation Medicine Support
  • Supported aviation unit operations with preventive medicine, readiness documentation, and flight-line/field support as required.
  • Maintained controlled records and readiness trackers; coordinated follow-ups, screenings, and routine requirements to keep personnel deployable.
  • Partnered with leadership to manage schedules and priorities in a high-tempo environment; provided clear status updates and documentation.
  • Strike Fighter Squadron 37 (VFA-37) — USS HARRY S. TRUMAN (CVN-75)
  • Hospital Corpsman / Squadron Medical Readiness
  • Delivered customer-facing medical support while sustaining readiness documentation for aviation personnel.
  • Coordinated appointments, referrals, and required training events; ensured timely completion and accurate record updates.
  • Contributed to inspection readiness through documentation control, data reconciliation, and process discipline.
  • Marine Corps Recruiting Command (MCRC), Quantico, VA
  • Medical Readiness / Administrative Support
  • Managed readiness-related documentation and scheduling in a multi-stakeholder environment; maintained privacy and data accuracy.
  • Produced routine reports for leaders; tracked action items and supported administrative workflows requiring attention to detail.
  • Supported customer service interactions with staff and stakeholders—responsive communications, status updates, and follow-through.
  • Marine Light Attack Helicopter Squadron 267 (HMLA-267) — USS NEW ORLEANS (LPD-18) & USS BOXER (LHD-4)
  • Senior Corpsman / Readiness & Training Coordinator (selected functions)
  • Coordinated readiness/training requirements across teams; maintained trackers and supported leadership decision-making with clear reporting.
  • Standardized checklists and documentation practices to reduce errors and improve audit/inspection outcomes.
  • Supported supply/service coordination for mission needs, working across shops and with external points of contact.
  • The Basic School (TBS), Quantico, VA
  • Medical Operations / Training Environment Support
  • Supported a training pipeline environment with scheduling, documentation, and compliance-focused processes.
  • Assisted leadership with readiness reporting, records management, and process discipline in support of training milestones.
  • Provided professional customer service and clear communications to students, staff, and instructors.
  • Strike Fighter Squadron 211 (VFA-211)
  • Senior Corpsman / Aviation Medicine (selected functions)
  • Supported aviation medicine and operational readiness; maintained documentation, scheduling, and status reporting to keep teams deployable.
  • Led small teams through daily tasking; coached junior staff to standards; ensured consistent service delivery.
  • Performed administrative coordination across departments, prioritizing time-sensitive needs and maintaining organized records.

AWARDS & RECOGNITION

Navy and Marine Corps Achievement Medal (NAM) 5