Enjoy music , Playing Guitar , Boating and fishing , Visiting with friends and family
Don Sertich
Automotive Technician
Woodstock,Georgia
Summary
Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities. Hardworking Automotive Technician with 25+ years of experience in field. Positive And upbeat individual with enthusiasm for work And understanding of good customer service. Motivated to go above And beyond job requirements to satisfy customer needs, help team and meet business objectives. Dependable automotive professional with expertise in repairing and maintaining diverse vehicle components and systems. Good troubleshooting and planning abilities with superior work ethic. Knowledgeable automotive professional with background servicing both foreign and domestic vehicles. Experienced in servicing brakes, exhaust systems and engines for diverse makes and models. Frequently commended for work quality and speed. Experienced Automotive Technician with 20+ years of expertise in diagnostics and repair of European and Domestic automobiles and light-duty trucks. Talented Automotive professional with strong background working on all types of vehicles. Quick to identify mechanical issues and complete repairs. Bringing strong work ethic and record of reliability. Organized Technician with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record. Driven automotive professional successful at managing parts and replacing components. Good teamwork, communication and problem-solving abilities. Well-versed in engine maintenance, transmission service and body repair. Hardworking Mechanic successful at completing inspections, maintenance and repairs on all vehicles. Quality-driven and disciplined nature, with strong skills in investigating problems and developing successful solutions. Hardworking Automotive Technician successful at correcting mechanical problems, completing routine maintenance and improving vehicle operations. Seasoned automotive repair professional adept at inspecting, troubleshooting and repairing wide range of vehicles and issues. Knowledgeable about service schedules, well-versed in reading technical documentation and familiar with scoping various components. and professional shop operator keeps safety and customer satisfaction front and center. Versatile repair and maintenance technician with 25+ years of experience working with automotive tools and components. Timely with engine diagnostics and repair estimates. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking Automotive Technician with [Number] years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives.
Overview
25
25
years of professional experience
4
4
years of post-secondary education
Work History
Automotive Technician
European Service Center
01.2014 - 01.2024
- Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Maintained clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed safety and emissions inspections.
- Read and followed technical documentation to complete accurate repairs.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Expanded service offerings with continuous professional development efforts, staying informed on new technologies within The automotive industry.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Changed, rotated, and balanced tires on different types of vehicles.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Boosted team morale and productivity by actively participating in staff training, sharing knowledge and skills with coworkers.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Coordinated with parts department to determine availability of necessary components.
- Analyzed vehicle data using advanced diagnostic equipment.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Maintained awareness of vehicle market trends to assess customer demands and budgets.
- Completed customer orders and warranty services according to manufacturer specifications.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.
- Investigated customer complaints to identify cause of malfunctions.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Tuned automotive systems and components to optimize functionality and prolong life of each piece.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Optimized inventory management systems by tracking stock levels closely and placing orders as necessary to prevent shortages or excess supplies.
- Strengthened relationships with suppliers, negotiating better prices on parts while maintaining quality standards for all repairs performed.
- Corrected faults and maximized performance by rebuilding systems and individual components.
- Assisted in the hiring process of new technicians, sharing expertise and insights on candidate qualifications during interviews.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Championed environmental sustainability by properly disposing of hazardous waste materials and recycling used parts whenever possible.
- Repaired and replaced worn and damaged components.
- Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
- Proven ability to develop and implement creative solutions to complex problems.
- Paid attention to detail while completing assignments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and a fast-paced environment.
- Self-motivated, with a strong sense of personal responsibility.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Worked effectively in fast-paced environments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Provided professional services and support in a dynamic work environment.
- Passionate about learning and committed to continual improvement.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Applied effective time management techniques to meet tight deadlines.
- Gained strong leadership skills by managing projects from start to finish.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.
- Cultivated a loyal client base through personalized consultations, listening attentively to each individual''s needs before recommending appropriate solutions.
- Elevated shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.
- Maintained accurate records of time and materials required to perform repairs and service.
Automotive Mechanic
Martin Motors
01.2005 - 01.2014
- Investigated customer complaints to identify cause of malfunctions.
- Changed vehicle oil and replaced filter.
- Reduced downtime for customers by completing automotive repairs in a timely manner.
- Repaired and replaced worn and damaged components.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Maintained functionality and reliability of engines, machines, and systems through regular diagnostic checks.
- Tuned automotive systems and components to optimize functionality and prolong life of each piece.
- Performed safety and emissions inspections.
- Read and followed technical documentation to complete accurate repairs.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Exceeded customer expectations by consistently delivering exceptional service and workmanship.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Raised overall shop performance by mentoring junior mechanics and sharing technical expertise.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Inspected and tested equipment to locate worn and damaged parts.
- Enhanced team productivity by collaborating with colleagues on complex repair jobs.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Assessed vehicle maintenance status and completed needed service.
- Ensured safety compliance by performing thorough inspections on vehicles and implementing necessary repairs.
- Boosted customer confidence with clear explanations of diagnostic findings and proposed solutions.
- Increased workshop efficiency by maintaining a clean and organized workspace.
- Analyzed vehicle data using advanced diagnostic equipment.
- Measured depth of current tire tread and educated customers about dangers of low tread.
- Performed basic electric repairs such as resetting circuit breakers and fitting lighting fixtures.
- Corrected faults and maximized performance by rebuilding systems and individual components.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Utilized diagnostic equipment to evaluate mechanical problems in vehicles.
- Test drove vehicles to determine problems and test repairs.
- Prevented potential breakdowns, conducting comprehensive preventative maintenance checks on client vehicles.
- Facilitated smooth communication between service advisors, clients, and the mechanic team to ensure complete understanding of vehicle needs and expectations during the repair process.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Maintained accurate records of time and materials required to perform repairs and service.
- Changed, rotated, and balanced tires on different types of vehicles.
- Used specialized tools to detect leaks in gas and refrigerant systems.
Education
High School Diploma -
Ridgeview High School
Atlanta, GA1981
MB Factory Training - AUTOMOTIVE
Universal Technical Institute of Texas Inc
Houston, TX 03.1998 - 01.2002
Skills
- Vehicle Safety and Maintenance
- Preventive maintenance services
- Mechanical Troubleshooting
- Air Conditioning Service
- Inspection skills
- Ticket writing
- Engine repair
- Battery Changing
- Scheduled services
- Hazardous waste management
- Inspecting vehicles
- Soldering skills
- Preventive Maintenance
- Coolant System Control
- Safe Chemical Handling
- Electrical Systems
- Power Tools
- Electrical understanding
- Systems Scheduled Maintenance Planning
- Transmissions
- Repair Planning
- Managing parts
- Fluid Exchanges
- Brake Systems
- Sensor operation
- Exhaust Systems
- Vehicle Operation and Assessment
- Quality assurance inspections
- Changing Oil
- Workshop Organization
- Tire Services
- Fuel systems
- Changing tires
- Diagnostics and troubleshooting
- OSHA Compliance
- Steering and suspension maintenance
- Customer Relations
- Automotive diagnostics
- Parts Replacement
- Steering systems
- Tire balancing
- Maintenance and repairs
- Suspension Systems
- Decision-Making
- Vehicle inspections
- Basic Mathematics
- Spark Plug Replacement
- Vehicle Inspection
- Diagnostic abilities
- Physical Stamina
- System Testing
- Brake service
- Oil Changes
- Advanced Diagnostics
- ASE Certified
- Scheduled Maintenance
- Clean Driving Record
- Repair Cost Estimation
- Drivetrain Repair
- Hand and Power Tool Operation
- Parts Repair and Refurbishment
- Estimate Preparation
- Performance Tuning
- Heavy Lifting
- Vehicle Safety and Maintenance
- Brake systems understanding
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Automotive Technician
European Service Center
01.2014 - 01.2024
Automotive Mechanic
Martin Motors
01.2005 - 01.2014
MB Factory Training - AUTOMOTIVE
Universal Technical Institute of Texas Inc
03.1998 - 01.2002
High School Diploma -
Ridgeview High School
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