Donald Shetter

• Train and assist staff in analyzing performance issues.
• Manage and maintain necessary level of supplies in shop.
• Interfaced with management and colleagues in a professional manner.
• Review work orders and discussed them with supervisors.
• Work with outside vendors regarding any and all warranty claims
• Ensure minor and major repairs and done in accordance with OEM standards.
• Perform follow up inspections along with investigations
• Create service Bulletins
• Ensure safety guidelines are being followed.
• Perform Monthly Performance Reports
• Complete projects by effectively applying engineering, technical and maintenance procedures.
• Promote sound preventative maintenance practices , teamwork , and a safe working environment.
• Inspect company assists for overall condition along with meeting or exceeding FWTA guidelines along with manufactures.
• Conduct candidate interviews for employment.
• Oversee Fleet of 6 New Flyer Electric Bus's

• Test vehicles and their components and systems.
• Diagnosed computer and electrical failure with appropriate testing equipment.
• Verified vehicle serviceability by conducting test drives and adjusting controls and systems.
• Disassembled engines and repaired or replaced defective parts.
• Trained and assisted staff in analyzing engine malfunctions.
• Managed and maintained the necessary level of supplies in the shop.
• Safely use all hand and power tools.
• Reviewed work orders and discussed them with supervisors.
• Adjusted repaired systems to meet manufacturers' performance specifications.
• Completed projects by effectively applying engineering, technical and maintenance procedures.
• Managed 15 shop Technicians.

• Provide internal and external technical support for natural gas and Diesel products
• Provide product training
• Compiled data and generated graphs to interpret results and suggest key operational improvements.
• Completed projects by effectively applying engineering, technical and maintenance procedures.
• Collaborated with engineers at the new product introduction phase to develop and verify design changes.
• Followed up on manufacturing and field reports and resolved outstanding problems.
• Conducted engineering and detailed experimental tests to collect design data and assist in research work.
• Initiated contact with vendors and built solid working relationships with them.

Assisted transit customers with diagnostic support

Warranty Investigations , and failures

Provide onsite training

Contract negotiations for parts , and service 

• Interfaced with management and colleagues in a professional manner.
• Diagnosed computer and electrical failure with appropriate testing equipment.
• Verified vehicle serviceability by conducting test drives and adjusting controls and systems.

• Trained and assisted staff in analyzing engine malfunctions.
• Supervised [30] of employees in the repair shop.

• Tested vehicles and their components and systems.
• Operated equipment such as infrared engine analyzers, compression gauges and computerized diagnostic devices.
• Adjusted repaired systems to meet manufacturers' performance specifications.
• Communicated effectively with customers on future problems and repairs that might need to be addressed.
• Reviewed work orders and discussed them with supervisors.
• Verified vehicle serviceability by conducting test drives and adjusting controls and systems.
• Disassembled engines and repaired or replaced defective parts.