Donald Shick
Summary
Proactive Manager successful at anticipating needs and making adjustments to schedules, materials and workflow. Ready to bring expertise to company needing hands-on, knowledgeable and resourceful leader.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Manager, Custodial Services
Wake Forest University
09.2022 - Current
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Defined clear targets and objectives and communicated to other team members.
- Drove operational efficiency through data-driven decision-making processes
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Controlled costs to keep business operating within budget and increase profits.
- Maintained professional, organized, and safe environment for employees and students
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Installation Service Manager
Memios-Intl
02.2022 - Current
- Cultivated strong relationships with clients through open communication channels, fostering trust and loyalty.
- Delivered outstanding results under tight deadlines by allocating resources efficiently among competing priorities.
- Adhere to all construction rules and safety protocols.
Production Manager
Maple Springs Laundry
09.2009 - 01.2022
- Oversaw turnaround of 120,000 lbs of hospital laundry daily.
- Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
- Created and oversaw production schedules and adjusted as needed to meet deadlines.
- Worked effectively in fast-paced environments.
- Coordinated with other departments to align production with customer requirements.
- Enforced health and safety protocols to promote safe working environment.
- Negotiated with suppliers for better pricing and terms, reducing overall procurement costs without sacrificing quality.
- Implemented preventive maintenance programs for equipment, extending their lifespan and minimizing downtime due to malfunctions.
- Partnered with leadership on recruiting, hiring and coaching production personnel.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Spearheaded process improvements that led to reduced cycle times, allowing for increased output without additional manpower or equipment investment.
Production Manager
Crothall Laundry Services
06.2007 - 09.2009
- Oversaw turnaround of 60,000 lb facility, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Managed internal operational standards and productivity targets.
- Created and oversaw production schedules and adjusted as needed to meet deadlines.
- Evaluated employee performance and provided feedback and training as needed.
- Managed time efficiently in order to complete all tasks within deadlines.
General Manager
Crothall Laundry Services
12.2003 - 06.2007
- Oversaw turnaround of 45,000 lb hospital laundry and increased overall company efficiency by streamlining operations.
- Managed budget implementations, employee evaluations, and contract details.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Developed and implemented strategies to increase sales and profitability.
- Collaborated with cross-functional teams to develop innovative solutions.
Education
Bachelor of Science in Business Management -
State University of New York at Utica
Utica, NY05.1992
Skills
- Operations Management
- Performance Evaluations
- Decision-Making
- Teamwork and Collaboration
- Financial Management
- Complex Problem-Solving
- Staff Hiring, Training and Development
- Computer Skills
Accomplishments
- Trained and supervised over 80 employees
- Increased overall production efficiency by 15%
- Coordinated to reduce transportation costs by 14%
- Increased employee retention
Certification
- OSHA 10
- OSHA 30
- Confined Space Certification
Timeline
Manager, Custodial Services
Wake Forest University
09.2022 - Current
Installation Service Manager
Memios-Intl
02.2022 - Current
Production Manager
Maple Springs Laundry
09.2009 - 01.2022
Production Manager
Crothall Laundry Services
06.2007 - 09.2009
General Manager
Crothall Laundry Services
12.2003 - 06.2007
Bachelor of Science in Business Management -
State University of New York at Utica