Donald Skaggs
Brookings,OR
Summary
Dynamic and results-driven professional with extensive experience in inventory management and customer service at Pelican Bay State Prison. Proven track record in optimizing operations and enhancing team performance through effective training and leadership. Skilled in problem-solving and fostering a positive work environment, ensuring compliance with safety standards and improving overall store efficiency.
Overview
31
31
years of professional experience
Work History
Material and Store Supervisor 1
Pelican Bay State Prison
06.2018 - Current
- Supervised daily operations by directing customer service, inventory and sales operations.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Conducted inventory analysis to determine optimal stock levels.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
- Managed supply chain by ordering products from suppliers, negotiating prices and requiring on-time delivery.
- Worked with store management to implement company safety programs and awareness, reducing workers' compensation costs.
- Ensured compliance with company policies and local regulations by regularly reviewing operational procedures and providing necessary updates or corrections as needed.
- Optimized inventory management system, leading to quicker restocking processes.
- Trained new employees on customer service excellence, resulting in more efficient and effective team.
- Oversaw daily operations to ensure smooth and efficient store function.
- Enhanced product knowledge among staff, enabling more informative and persuasive sales interactions.
- Developed and enforced safety protocols, maintaining secure environment for both staff and customers.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Assistant Meat Manager
Fred Meyer
06.2014 - 06.2018
- Strengthened relationships with vendors to ensure timely deliveries of high-quality products at competitive prices.
- Trained meat department employees and supervised product placement, rotation, signage and display activities to foster positive customer experience.
- Maintained a safe and sanitary work environment by adhering to strict food safety guidelines and cleaning protocols.
- Contributed to team success by training new employees on department procedures, policies, and best practices.
- Ordered and received products under direction of Meat Manager to maintain high quality and proper quantity.
- Assisted in maintaining store-wide cleanliness standards by ensuring the meat department was clean, organized, and free of debris or spills.
- Completed inventory counts, reordered stock, and removed expired items from supply.
- Monitored inventory levels, ordered new supplies and oversaw restocking of cases.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
Meat Manager
Rays Food Place
06.1994 - 06.2014
- Demonstrated strong leadership skills in managing daily operations of the meat department, consistently meeting targets for sales growth and customer satisfaction.
- Conducted regular quality control checks on incoming shipments, ensuring only the freshest meats were offered to customers.
- Optimized staffing schedules to ensure adequate coverage during peak shopping hours, resulting in reduced wait times for customers.
- Implemented employee training programs focused on enhancing product knowledge and improving customer service skills among team members.
- Maintained a clean and sanitary work environment in compliance with food safety regulations and guidelines.
- Oversaw budgeting processes for the meat department, regularly reviewing financial reports to identify opportunities for improved profitability or expense reduction measures.
- Mentored junior staff members in proper meat handling techniques, fostering a culture of continuous improvement.
- Monitored supplier performance to guarantee timely deliveries and maintain optimal inventory levels.
- Developed and executed successful holiday promotions, including special offers and themed displays designed to attract shoppers during peak seasonal periods.
- Managed ordering process for all meat products, streamlining procedures to improve efficiency while reducing overstock issues.
- Maintained open lines of communication with all team members, fostering a positive work environment conducive to high productivity levels and employee retention.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Trained new employees on handling, safety and stocking procedures.
Education
Del Norte High School
Crescent City, CA06-1994
Skills
- Inventory management
- Customer service
- Staff supervision
- Multitasking and organization
- Problem-solving
- Team building and leadership
- Employee training
- Store merchandising
- Conflict resolution
- Flexible schedule
- Friendly and positive
- Documentation and reporting
- Policies and procedures
- Retail merchandise quality standards
- Customer experience management
- Stock replenishment
- Employee development
- Team leadership
- Shift scheduling
- Budget planning
- Restocking oversight
- Team development
- Employee coaching
- Delegating work
- Recruiting and hiring
- Product rotation
- Schedule coordination
- Performance reviews
- Leading staff meetings
- Employee terminations
- Merchandising trends
- Inventory and stocking
- Delegation and supervision
- Multitasking and prioritizing
Timeline
Material and Store Supervisor 1
Pelican Bay State Prison
06.2018 - Current
Assistant Meat Manager
Fred Meyer
06.2014 - 06.2018
Meat Manager
Rays Food Place
06.1994 - 06.2014
Del Norte High School
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