Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Donald Smith

Humble,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Landside Agent

City of Houston
Houston, TX
01.2024 - Current
  • Performed routine maintenance tasks on equipment used during daily operations including radios and scanners.
  • Greeted customers and answered inquiries regarding flight information, airport services, and ground transportation options.
  • Responds to calls for Assistance by customer and Airport in a timely manner.
  • May conduct inspections of all landside facilities,road, and terminals.
  • Complete daily report/logs of all activities conducted during a shift.

Supply & Distribution Check

Moffitt Cancer Center
Tampa, FL
06.2023 - 01.2024
  • Tagged and stored product inventory in correct areas and locations.
  • Received, processed and reshelved returned products to facilitate accurate inventory.
  • Processed orders accurately and efficiently according to customer requirements.
  • Operated computer systems to enter data related to orders and deliveries.
  • Receives, unloads, unpacks, shelves, distributes and delivers incoming parts.
  • Creates and maintains records, logs performs data entry using inventory control.
  • maintains storerooms, warehouses, and storage area in clean, orderly.

Managing Owner

Pakmail Shipping and Packing
Tampa, FL
05.2021 - 06.2023
  • Resolved customer complaints in a timely manner while upholding company standards.
  • Ensured that all customer orders were processed correctly and shipped on time.
  • Coordinated the scheduling of deliveries with customers and vendors.
  • Negotiated shipping rates with suppliers to reduce overall transportation costs.
  • Managed the receiving and shipping of all incoming and outgoing orders, ensuring accuracy in product quantity, quality and condition.
  • Organized storage areas within the warehouse for easy access to products when needed.

Ramp Supervisor, Ramp Agent, Cargo Agent

Southwest Airlines
Orlando, FL
01.1994 - 08.2020
  • Oversaw ramp agents by assessing performance, determining schedules and training on proper procedures.
  • Maintained crew compliance with FAA, OSHA, TSA, and airport guidelines.
  • Ensured that all necessary paperwork was completed accurately prior to flight departures.
  • Loaded and unloaded aircraft cargo, passenger baggage and freight.
  • Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
  • Operated forklifts to transport materials safely and efficiently.

Education

High School Diploma -

Northwest High School
Omaha, NE
05-1984

Some College (No Degree) -

Metro Tech Community College
Omaha, NE

Skills

  • Shipment Tracking
  • Airport Operations Knowledge
  • Passenger Assistance
  • Shipping and receiving
  • Stock control
  • Inventory Management
  • Forklift Operation
  • Certified Forklift Driver
  • Shipping Software
  • pallet jack
  • Warehouse Management

Accomplishments

  • Perfect Attendance Award.
  • Leadership Award

Certification

  • Fork Lift Certificate

References

References available upon request.

Timeline

Landside Agent

City of Houston
01.2024 - Current

Supply & Distribution Check

Moffitt Cancer Center
06.2023 - 01.2024

Managing Owner

Pakmail Shipping and Packing
05.2021 - 06.2023

Ramp Supervisor, Ramp Agent, Cargo Agent

Southwest Airlines
01.1994 - 08.2020

High School Diploma -

Northwest High School

Some College (No Degree) -

Metro Tech Community College

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Donald Smith