Donald Smith
Centreville,MD
Summary
Proven Fleet Mechanic with a track record of enhancing vehicle reliability and performance for K&T Utilities. Experience in diesel engine repair and electrical system troubleshooting, coupled with exceptional problem-solving skills. Increased operational efficiency through rapid diagnosis and repair, significantly improving customer satisfaction. Demonstrates strong teamwork and collaboration, ensuring high safety and quality standards.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Fleet Mechanic
K&T Utilities
06.2024 - 07.2024
- Prepared vehicles for annual DOT inspections.
- Collaborated with team members to troubleshoot complex issues, resulting in faster problem resolution times.
- Used computer equipment, hand tools and technical skills to diagnose faults.
- Maintained open communication with drivers, promptly addressing mechanical concerns and scheduling necessary repairs.
- Adhered to manufacturer's specifications for optimal safety and reliability when completing repairs and maintenance services.
- Provided emergency roadside assistance, ensuring swift resolution of breakdowns and minimizing operational delays.
Road Service Technician
Vermeer
05.2022 - 06.2024
- Protected the environment by properly disposing of hazardous materials following EPA regulations during each service call.
- Performed regular maintenance tasks for optimal vehicle performance and longevity.
- Assisted in training new technicians, sharing knowledge, and best practices to improve overall team performance.
- Upheld company reputation by adhering to strict quality standards during all repair work.
- Kept up-to-date with industry advancements through ongoing professional development opportunities such as workshops and seminars.
- Developed strong relationships with customers through clear communication and excellent problem-solving skills.
- Minimized downtime for fleet clients through rapid diagnosis, repair, or replacement of faulty components as necessary.
- Contributed to a positive work environment by maintaining clean and organized service vehicles and equipment.
- Troubleshot electrical systems efficiently using diagnostic tools, ultimately restoring functionality more quickly for clients.
- Increased customer satisfaction through efficient roadside assistance and quality repairs.
- Managed workload effectively by multitasking, prioritizing tasks and delegating when necessary to optimize productivity and customer satisfaction.
- Provided exceptional customer service while working under pressure during high-stress situations like roadside emergencies or severe weather conditions.
- Operated all heavy equipment properly according to employer safety specifications.
- Performed all repairs on the road from maintenance to breakdowns.
- Covered Eastern shore and Delaware
Education
Diploma - Agricultural Education
Queen Anne's County High School
Centreville, MD06.1999
Skills
- Heavy Equipment Maintenance
- Diesel Engine Repair
- Diagnosing problems
- Troubleshooting malfunctions
- Fuel System Repair
- Oil Change Procedures
- Filter Replacement
- Operating equipment
- Exhaust system repair
- Vehicle Inspection
- Diagnosing faults
- Hand-Eye Coordination
- Work Order Management
- Battery Maintenance
- Hydraulic Systems Repair
- Roadside Assistance
- Preventive Maintenance
- OSHA Compliance
- Fleet Management
- Electrical System Troubleshooting
- Coordinating paperwork
- Emergency Response
- Gearbox Repair
- Operations understanding
- Diagnostic Software Proficiency
- Engine Performance Analysis
- Handling service calls
- Fault prediction
- Managing work orders
- Hydraulic systems experience
- Teamwork and Collaboration
- Routine Maintenance
- Customer Service
- Problem-Solving
- Time Management
- Engine diagnostics
- Oil Changes
- Attention to Detail
- Multitasking
- Problem-solving abilities
- Repair Work Orders
- Multitasking Abilities
- Reliability
- Excellent Communication
- Critical Thinking
- Hydraulic Repair
- Equipment and Machinery Lubrication
- Organizational Skills
- Hand and Power Tool Operation
- Adaptability and Flexibility
- Decision-Making
- Vehicle Safety and Maintenance
- Engine Tune-Ups
- Battery Checks
- Parts Ordering
- Engine Diagnostic Software
- Interior Component Repair
- Vehicle checklists
- Grease and Lubricant Application
Accomplishments
Stihl silver certified tech. Husqvarna certified technician. Vermeer certified technician. Deutz CC2 certified and C C3 almost complete. Started working with Cummins diagnostics tools. Have worked on small engines,min excavators, horizontal drills, grinders, chippers and mini skids. Worked on vehicles lightly but prefer equipment
Certification
Stihl silver. Vermeer core. Deutz CC2. Husqvarna tech
Timeline
Fleet Mechanic
K&T Utilities
06.2024 - 07.2024
Road Service Technician
Vermeer
05.2022 - 06.2024
Diploma - Agricultural Education
Queen Anne's County High School