Donald Smith
Brooklyn,NY
Summary
Dynamic Sr. Director of Event Technology II at Encore, recognized for driving strategic improvements and fostering a culture of innovation. Expert in budget management and collaborative leadership, I successfully reduced employee turnover and enhanced operational efficiencies, cultivating strong relationships with industry partners to unlock growth opportunities.
Results-driven leader adept at guiding high-performing teams and implementing strategic initiatives to drive business success. Known for fostering collaborative environment and achieving measurable milestones. Exhibits strong leadership and adaptability to changing business needs.
Overview
8
8
years of professional experience
Work History
Sr. Director of Event Technology II
Encore
02.2022 - Current
- Optimized project timelines by effectively delegating tasks and prioritizing workload among team members.
- Cultivated a culture of innovation by promoting creative thinking and encouraging employees to take calculated risks in pursuit of solutions.
- Developed strong relationships with key industry partners, fostering collaboration and mutual growth opportunities.
- Directed design and execution of business transformation initiatives to drive performance, profit optimization and growth opportunities.
- Reduced employee turnover rates by creating a positive work environment with clear expectations and support systems in place.
- Drove strategic improvements to enhance operational and organizational efficiencies.
Director of Operations
PSAV
03.2019 - 02.2022
- Monitored budget and utilized operational resources.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Mentored and coached team members to foster productive and engaging work environment.
- Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
Operations Manager
PSAV
10.2018 - 03.2019
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Interacted well with customers to build connections and nurture relationships.
Production Scheduler
PSAV
03.2018 - 10.2018
- Optimized production schedules by closely monitoring resources and adjusting timelines accordingly.
- Updated management and clients on progress of productions.
- Set schedules for 70+ staff by planning and designating shifts and hours.
- Implemented data-driven decision-making processes for more precise forecasting, enabling proactive schedule adjustments.
- Collaborated with cross-functional teams to ensure alignment of production schedules with sales forecasts and customer demands.
Production Manager
David Monn
04.2017 - 02.2018
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
Education
Bachelor of Arts - Music/German
DePauw University
Greencastle, IN05-2011
Skills
- Collaborative leadership
- Culture transformation
- Team management
- Policy development
- Budget management
- People management
- Charismatic leader
- Creativity and innovation
- Multitasking and organization
- Strategic planning
- Financial management
- Relationship building
Accomplishments
- Was admitted to the prestigious Vienna Boys choir for membership from 2002-2004
- Achieved Overtime management within the H.T.C. Union through effectively scheduling and shift management.
Languages
German
Limited Working
Timeline
Sr. Director of Event Technology II
Encore
02.2022 - Current
Director of Operations
PSAV
03.2019 - 02.2022
Operations Manager
PSAV
10.2018 - 03.2019
Production Scheduler
PSAV
03.2018 - 10.2018
Production Manager
David Monn
04.2017 - 02.2018
Bachelor of Arts - Music/German
DePauw University
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