Meticulous telecommunications professional adept at installing and maintaining radio equipment, identifying technical issues and taking action to restore functionality. Diligent and proactive professional possessing over 10 years of hands-on experience. Motivated to drive projects from start to finish as integral part of dynamic team.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Radio Frequency (RF) Engineer III (Contract Employee)
Tele World Solutions, Samsung, Comcast
Plano, Texas
07.2023 - 02.2024
Provide support to multi-functional team of R&D, Program Management, Core Networking, RF Engineering, Transport and Technical/Training Support to fulfill multi-technology wireless network deployment across customer markets
Correlate between performance issues, performance metrics, RF parameters and layer 3 messaging
Identify and resolve issues in network performance valued at over $100,000
Lead teams for link budgets analysis, system dimensioning for coverage and capacity including traffic analysis, frequency planning, interference analysis and optimization
Complete optimization techniques for optimal site/cluster performance (antenna selection, tilts, neighbor list, among others) results improved network performance saving more than $500,000
Identifies spectrum resource requirements in domestic operations and requirements crises
Reviews resources for technical validity
Technical expert of commands, run scripts, macros, and Radio Frequency tools
Resolve trouble tickets through reports, tools, scanner, and drive test analysis
Complete propagation for model calibration, drive test data post-processing, map generation, frequency planning and interference matrix analysis, and site database maintenance
Lead the Implementation and Operations Teams on the cell site's antenna and RF equipment configuration and database parameters
Communicate and design plans, technical and non-technical, in a clear, compelling manner in both verbal and written format
Configure, load ENV, commission & integrate, troubleshoot, Samsung small cells, macro cells and strand radios
Identifies operating deficiencies, recommends corrective actions to improve performance, and provides technical assistance to customers.
Senior Radio Frequency (RF) Field Engineer (Contract Employee)
Power Gain Technology, Samsung
Plano, Texas
06.2021 - 06.2023
Certified Professional Installer for CBRS for Multiple Wireless Carriers
Have experience with Massive-MIMO and TDD systems
Conducted and assisted in field engineering activities in support of field trials (FIT/FOA/FFA)
Led field integration testing efforts including 4G & 5G Deployment, Test, Optimization & Troubleshooting for Millimeter Wave and Sub-6 GHz systems and their associated parameters
Managed field engineering walk/drive testing, post-processing, troubleshooting, parameter changes of 4G LTE and 5G NSA and SA systems, this also includes in-building DAS systems
Performed ad-hoc field testing
Led creation of CIQ's
Created training documentation to help other engineers learn drive testing procedures
Interfaced with customers and other Samsung teams via conference calls and/or in-person field activities
Performed project management to ensure all RF Engineering deliverables were met
Identified operating deficiencies, recommended corrective actions to improve performance, and provided technical assistance.
Radio Frequency (RF) Field Engineer II (Contract Employee)
Power Gain Technology, Samsung AT&T
Ohio, Mississippi, Texas
07.2020 - 06.2021
Completed Certified Professional Installer (CPI) certification for Citizens Radio Broadcast Service (CBRS)
Register AT&T OWA antenna with the Spectrum Access System (SAS)
Perform drive testing, which includes download & upload speeds for all sectors and cells & detailed scanner drive test
Complete loading of ENV configuration file to Samsung CDU50 router
Ensure correct port fiber connections and fiber backhaul connections, grounding and GPS connections
Complete commissioning and integration; troubleshoot and clear any alarms
Identified operating deficiencies, recommended corrective actions for improvement
Use Accuver Xcal drive test equipment and AT&T gateway including upload drive test files to FTP server.
Lead Field Technician III - (Contract Employee)
Power Gain Technology, Samsung
Salt Lake City, Utah
11.2017 - 05.2020
Assigned as market lead technician
Supported and trained other field technicians
Ensured safety compliance and Quality Assurance (QA) following SOW & RFDS
Completed site and access surveys, installed, upgraded, commissioned, integrated, troubleshot, and repaired Samsung 5G SoC, CDU30, MIMO equipment, including expansion cabinets, Eltek & Purcell E cabinets using a variety of tools, laptop, software, Optical fiber cleaning kit, OTDR, Optical power meter, etc
Loaded configuration files during upgrades, clearing alarms and fixing issues after integration
Inventory trackable material with barcodes using Samsung Project Management System application with smart phone
Used a variety of other phone and web applications, WinSCP for SFTP server, Entrust, Cisco Any connect VPN, create team maintenance tickets using Sprint's Cell Site Maintenance Scheduler and Change Management Control systems
Installed, upgraded, commissioned, integrated and completed testing, troubleshot, repaired and ATP of 800 CDMA, 1900 CDMA, 800 LTE, 1900 LTE and 2.5 LTE
Completed using a variety of tools and test equipment including, laptop, software, test phones and applications, G-NetTrack Pro, Appian, Ookla speed test, IOT Hidden menu, fiber cleaning kit and label maker.
Field Technician II (Contract Employee)
Power Gain Technology, Samsung, Verizon
Washington, D. C. & Boston, MA
08.2017 - 11.2017
Site survey to determine signal strength of 28 GHz microwave signal using spectrum analyzer
Installed CPE and RFIC antenna in best location for optimum 5G data transmission
After installation, completed logs and speed tests to determine download speed, upload speed and latency
Submitted update or installation form to Verizon and FTP pictures, log files and speed test data to server.
Healthcare Communications Agent Customer Service Rep
Connexion Point, Aetna
Provo, Utah
08.2016 - 08.2017
Inbound and outbound customer service call center agent and chat agent responding to 50 to 100 customers per day.
Identified operating deficiencies, recommended corrective actions to improve performance, and provided technical assistance.
Telecom Technician (Contract Employee)
Allstates Consulting Services, Verizon
Salt Lake City, Utah
08.2015 - 08.2016
Led team to remove and replace Distributed Antenna System (DAS) in University of Utah football stadium
Removed and replaced uni-strut, 2- & 3-inch conduit, hybrid cable, coax cable, antenna's, radio's using band saw, hammer drill and a variety of hand tools
Removed and replaced cabinets in switch room, including installing circuit cards and cabling
Used Optical fiber cleaning and test equipment and Anritsu cable and antenna test equipment
Identified operating deficiencies, recommended corrective actions to improve performance, and provided technical assistance.
Tangent USA Inc, EXI Parsons Telecom, T-Mobile, Avion Systems Inc, Sprint
Texas, Connecticut & Rhode Island, Utah
06.2012 - 05.2013
Installer & Integrator for EXI Parsons Telecom LLC working on T-Mobile Modernization Project
Completing power upgrades for Ericsson 3106, 3206 and 6102 cabinets, removal, installation, upgrade and integration using Ericsson RBS Element Manager, Ericsson AMS Tool, Ericsson OMT, T-Mobile DUL Provisioning Tool, Hyper Terminal, WS FTP and Cesar FTP
Performed T-Mobile LTE integration & upgrades for DUG, DUL & DUW 6102 RBS cabinets
Performed Sprint Battery Audit on 6102 BBS cabinets using Ericsson procedure to ensure proper temperature sensor placement for batteries and installation of alarm cables and proper venting of battery hoses
Prepared associated reports to document findings and provide recommendations based on these activities Close-out packages
Performed Alcatel-Lucent project engineering surveys, software upgrades, loading of configuration files
Installation, and migration of customer services to ALU 7705 Service Aggregation Router & 7210 Service Access Switch for Cox Broadband Communications.
Network Operations Supervisor and Field Supervisor
Cricket Communications, Network Operations
West Valley City, Utah
09.2000 - 06.2011
Trained team for proper operation, installing, integrating, upgrading, testing, commissioning, maintaining
Troubleshooting and repairing of over 100 million dollars of equipment including MSC Alcatel-Lucent 5ESS switching systems, Cisco routers, Alcatel-Lucent 7750 & 7705 routers, OMC-RAN, RNC, PDSN's, Glenayre voice mail system, Tellabs 532L and 5500 digital cross connects, fiber, VOIP, OC-48, OC-12, OC-3, DS3, DS1 and DS0's
Managed team of technicians in installing, integrating, upgrading, testing, commissioning, maintaining, troubleshooting, and repairing CDMA Alcatel-Lucent Mod Cell radio transmitter base stations, switching/telephony/IP Network systems and both unlicensed Airmux & licensed Exalt microwave radio equipment
Prepared associated reports to document findings and provide recommendations based on these activities
Oversaw commissioning and performance evaluations (PE)
Collaborate with others, including cross functional teams and direct reports
Participant in budget meetings with Finance, Area General Manager, and executive team
Coordinated customer interface technical details and requests for changes or upgrades to all systems
Identified spectrum resource requirements in domestic operations and requirements crises
Reviewed resources for technical validity
Collaborated with LEC's, including Qwest and Century Link in troubleshooting backhaul circuits using TERKS and other methods for resolution
Administrator for ADT facility security & fire systems, including FM 200 clean agent
Maintained facility first aid supplies and MSDS documents, which includes State Tier II ECPRA reporting and OSHA requirements
System Administrator for facility access and card key systems, security alarm & monitoring system
Scheduled maintenance of building back-up generator and all portable generators, including re-fueling
Administrator for fleet vehicles in local market
Created teams to monitor warehouse shipping and receiving, including auditing and accuracy of the Fulcrum CATS barcode inventory system
Managed 6 direct reports, including daily scheduling and writing semi-annual performance reviews
Managed installation and integration of EVDO (3G wireless data) in Salt Lake City for Cricket Communications, including additional batteries and cabinets for power backup
Performed Vendor Cell Site Acquisition walks, Pre-Construction walks, Punch-lists, Utility walks, Redlines of site drawings, completion of close-out packages & NTP's
Met regularly with team and provided input on safety guidance & QA standards
Used SITERRA and MS Project for tracking project status and completion
Managed numerous technicians to install, integrate, test, maintain, troubleshoot and repair radio frequency base station transmitters, microwave equipment and associated telephony equipment, using Oscilloscopes, Spectrum Analyzers, Digital multi-meters, Signal/line Loss/VSWR meters and CDMA test equipment
Assigned technicians to do drive testing and optimization of the network in support of RF Engineering
Performed Vendor Cell Site Acquisition walks, Pre-Construction walks, Punch-lists, Utility walks, redlines of site drawings, completion of close-out packages.
Ground Radio Communications
Washington & Utah Air National Guard & Utah Air Force Reserve, United States Air Force, Elmendorf Air Force Base, Anchorage, Alaska
Electronic Computer & Switching Systems, IP Network, Wide Band SATCOM, and fiber optic transmission installation, maintenance, troubleshooting and upgrading.
Morse Systems Operator & Direction-Finding Systems Controller supporting Coast Guard search and rescue.
Loaded & used cryptologic communications devices on a regular basis.
Education
Certificate - Electronic Computers & Switching Systems