Donald Stokes
Saugerties,USA
Summary
Vigilant and proactive Security Officer with 5 years' experience ensuring safe, secure, and orderly environments for customers and staff in corporate and retail settings. Utilizes the latest security equipment and techniques to patrol buildings, both in-person and remotely. Excels at minimizing offensive behavior, including theft, by ensuring all customers and visitors are aware of heavy security presence. Thoroughly documents all incidents and actively makes suggestions to management about security improvements and changes.
Observant correctional officer with several years of experience keeping order and avoiding dangerous situations within jails or prisons. Motivated and energetic leader recognized for generating respect and obedience from most difficult individuals. In-depth knowledge of use and care of firearms and restraint methods.
Overview
21
21
years of professional experience
2008
2008
years of post-secondary education
Work History
Correction Officer
Greene County Sheriff's Office
Coxsackie, New York
04.2023 - Current
- Enforced facility regulations and safety protocols for inmate management.
- Conducted routine security checks throughout the correctional facility.
- Supervised inmate activities to ensure compliance with guidelines.
- Collaborated with law enforcement and social services for inmate care.
- Documented incidents and maintained accurate records of daily operations.
- Responded to emergencies, maintaining order during critical situations.
- Assisted in rehabilitation programs to support inmate reintegration efforts.
- Responded quickly and appropriately to emergency situations that may arise within the facility.
- Ensured safety and security of inmates within the facility by conducting searches, supervising activities, and maintaining order.
- Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
- Recognized signs of problems, such as despondency, depression and anger in order to prevent riots or suicides.
- Maintained daily logs of shift activity.
- Conducted cell and illegal substance checks.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
Security Officer
Mid Hudson Valley Security
Kingston, NY
07.2022 - Current
- Ensured a positive customer experience by greeting customers, answering questions, and providing directions for where items are located throughout the store.
- Proactively mitigate theft by actively patrolling the retail floor.
- Implemented non-violent incident management techniques to confront customers who are being disruptive, inappropriate, or acting illegally.
- Monitored premises to ensure safety and security for clients and visitors.
- Conducted regular patrols to detect and deter potential security breaches.
- Responded promptly to alarms and emergencies, following established protocols.
- Collaborated with law enforcement during incidents requiring additional support.
CAHEC
Conway, SC
04.2020 - 07.2022
- Contract & Lease Negotiations
- Vendor Service Management
- Business Development / ROI
- Market Research & Analysis
- Budget Development & Forecasting
- Safety & Building Code Compliance
- Process & Standards Improvements
- Team Leadership & Training
Correctional Officer
Georgetown Jail
Georgetown, SC
10.2020 - 04.2021
- Supervise inmates in daily activities
- Escort inmates through the facility to court hearings/arraignments
- Perform sight wellness checks hourly to ensure the safety of the inmates
- Maintain Safety and security of the facility
- Control locked doors and let inmates/officers through
- Watch security cameras
- Respond to altercations
- Monitored inmate behavior to ensure safety and security within the facility.
- Conducted regular inspections of cells and common areas for contraband.
- Responded to emergencies, maintaining calm and order during critical incidents.
- Collaborated with staff to develop and implement security protocols.
- Assisted in inmate processing, ensuring adherence to legal procedures.
- Maintained accurate records of daily activities and incident reports.
- Enforced facility rules and regulations to promote a safe environment.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Inspected cells and conducted random searches of common areas.
Security Officer
Mid Hudson Valley Security
Kingston, NY
09.2018 - 10.2020
- Ensured a positive customer experience by greeting customers, answering questions, and providing directions for where items are located throughout the store.
- Proactively mitigate theft by actively patrolling the retail floor.
- Implemented non-violent incident management techniques to confront customers who are being disruptive, inappropriate, or acting illegally.
- Monitored premises to ensure safety and security for clients and visitors.
- Conducted regular patrols to detect and deter potential security breaches.
- Maintained detailed logs of daily activities and incidents for reporting purposes.
- Enforced access control measures to safeguard restricted areas effectively.
- Provided exceptional customer service while addressing visitor inquiries and concerns.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Chief Engineer
Courtyard by Marriot
Kingston, NY
05.2014 - 08.2017
- Confirmed correct hook-up of sensor lines and complete information display
- Repaired roofs and flooring and remodeled bathrooms and kitchens
- Installed drywall, ceilings, trim and fabricated replacement trim and moldings.
- Constructed residential decks, carports, garages and sunrooms.
- Installed interior finish items, including wall protection, doors and hardware, toilet accessories, cubicle curtain tracks and TV brackets.
- Followed established job site safety regulations and maintained a safe and clean work area.
- Operated electric cordless and hammer drill and cutting torches.
- Planned projects by identifying necessary equipment, tools needed, accurate take offs and required assistance.
- Repaired air compressors, chillers, heating units and exhaust fans.
- Installed HVAC systems, building control systems, general office equipment and furniture.
- Repaired and replaced plumbing parts, including fixtures and drain lines.
- Cleared clogged drains and replaced defective parts such as valves, faucets and fixtures.
- Recruited and trained 5 new members of the quest service team.
- Greeted and welcomed all hotel guests with a smile.
- Accommodated guests requests for hospitality and exceptional customer service.
- Escorted guests to their assigned rooms, including transporting their luggage.
- Collaborated with maintenance and housekeeping to operate and maintain a successful working hotel.
- Painted
- Led engineering teams to maintain facility standards and safety compliance.
- Managed preventive maintenance programs for all hotel systems and equipment.
- Coordinated repairs and renovations to enhance guest experience and operational efficiency.
- Implemented energy-saving initiatives to reduce operational costs and environmental impact.
- Developed training programs for engineering staff on best practices and safety protocols.
- Oversaw inventory management for tools, parts, and supplies used in maintenance tasks.
Maintenance
Holiday Inn
Kingston, NY
08.2011 - 05.2014
- Confirmed correct hook-up of sensor lines and complete information display
- Repaired roofs and flooring and remodeled bathrooms and kitchens
- Installed drywall, ceilings, trim and fabricated replacement trim and moldings.
- Constructed residential decks, carports, garages and sunrooms.
- Installed interior finish items, including wall protection, doors and hardware, toilet accessories, cubicle curtain tracks and TV brackets.
- Followed established job site safety regulations and maintained a safe and clean work area.
- Operated electric cordless and hammer drill and cutting torches.
- Planned projects by identifying necessary equipment, tools needed, accurate take offs and required assistance.
- Repaired air compressors, chillers, heating units and exhaust fans.
- Installed HVAC systems, building control systems, general office equipment and furniture.
- Repaired and replaced plumbing parts, including fixtures and drain lines.
- Cleared clogged drains and replaced defective parts such as valves, faucets and fixtures.
- Recruited and trained 5 new members of the quest service team.
- Greeted and welcomed all hotel guests with a smile.
- Accommodated guests requests for hospitality and exceptional customer service.
- Escorted guests to their assigned rooms, including transporting their luggage.
- Collaborated with maintenance and housekeeping to operate and maintain a successful working hotel.
- Painted
- Performed regular maintenance on feed loader machinery.
- Reports any maintenance issues to supervisor.
- Applied fertilizers, pesticides and park maintenance chemicals.
- Recommended and communicated changes and improvements in preventive maintenance and maintenance schedules.
- Informed maintenance staff of facility repair needs.
- Performed preventive maintenance on all steamfitting equipment.
Burger King
Kingston, NY
12.2010 - 09.2011
- Cleaned restrooms
- Cleaned parking lots
- Cleaned fryers
- Maintained the building
- Maintained the parking lots
- Painted
- Customer service
Walmart
Kingston, NY
08.2008 - 01.2009
- Cutting meat & cheese
- Cleaning
- Prep
- Customer Service
BillBoard Signer
Kingston, NY
09.2006 - 03.2007
- Putting signs up
- Maintenance
- Customer Service
Hannaford
Kingston, NY
12.2004 - 07.2006
- Cutting deli meat & cheese
- Cleaning
- Prep
Education
Kingston HighSchool
Kingston, NYSkills
- Competitive
- Self motivated
- Fast learner
- Personable and friendly
- Basic plumbing knowledge
- Hand and power tools
- Lifts up to 250 pounds
- Trained maintenance mechanic
- Detail-oriented
- Safety-oriented
- Electrical equipment maintenance
- Credit card processing
- Strong client relations
- Creative problem solver
- Top-rated sales performance
- Negotiation skills
- Online marketing strategies
- Self starter
- Valid NY driver's license
- Lawn mowing
- Multi-tasking
- Skilled housekeeper
- Strategic sales knowledge
- Quick learner
- Exceptional communication skills
- Incident management
- Inmate supervision
- Security protocols
- De-escalation techniques
- Record keeping
- Emergency response
- Conflict resolution
- Risk assessment
- Critical thinking
- Collaboration skills
- Effective communication
- Attention to detail
- Team leadership
- Problem solving
Timeline
Correction Officer
Greene County Sheriff's Office
04.2023 - Current
Security Officer
Mid Hudson Valley Security
07.2022 - Current
Correctional Officer
Georgetown Jail
10.2020 - 04.2021
CAHEC
04.2020 - 07.2022
Security Officer
Mid Hudson Valley Security
09.2018 - 10.2020
Chief Engineer
Courtyard by Marriot
05.2014 - 08.2017
Maintenance
Holiday Inn
08.2011 - 05.2014
Burger King
12.2010 - 09.2011
Walmart
08.2008 - 01.2009
BillBoard Signer
09.2006 - 03.2007
Hannaford
12.2004 - 07.2006
Kingston HighSchool