Donald Stroud
Lawton,OK
Overview
24
24
years of professional experience
1
1
Certification
Work History
Coach
Walmart
07.2015 - Current
- Developed and implemented training programs for new employees to enhance team performance.
- Facilitated regular team meetings to address concerns and promote a collaborative environment.
- Monitored employee performance and provided constructive feedback to foster improvement.
- Coordinated scheduling and staffing to ensure optimal coverage during peak hours.
- Evaluated operational processes and identified areas for efficiency improvements
- Perform Profit and Loss reviews monthly.
- Maintain merchandising standards
Sales Representative
Market Source
03.2014 - 10.2015
- Developed and maintained strong customer relationships to drive repeat business.
- Conducted market research to identify new sales opportunities and trends.
- Collaborated with team members to enhance sales strategies and achieve targets.
- Delivered product presentations, effectively communicating features and benefits to clients.
- Managed customer inquiries, ensuring timely resolution and satisfaction.
- Expanded customer base through cold calling, networking, and relationship building.
Store Manager
Freedom Funiture and Electronics
03.2011 - 02.2014
- Led daily operations, ensuring efficient store management and adherence to company policies.
- Trained and mentored staff, fostering a customer-focused team environment.
- Implemented inventory control measures, reducing stock discrepancies and optimizing product availability.
- Analyzed sales data to identify trends, adjusting strategies to enhance overall store performance.
- Collaborated with marketing teams to execute promotional events, increasing foot traffic and sales volume.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Assistant Manager
Walmart
11.2001 - 01.2011
- Led team in achieving sales targets through effective merchandising and inventory management strategies.
- Developed training programs for new employees, enhancing onboarding experience and operational efficiency.
- Implemented process improvements that streamlined workflow, reducing customer wait times during peak hours.
- Analyzed sales data to identify trends and optimize product placement within store layout.
- Managed scheduling and staffing levels to align with business needs, improving overall operational effectiveness.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
GED -
Wasilla
Wasilla, AK07.1994
Skills
- Effective communication
- Group leadership
- Personable and friendly
- Building relationships
- Team development
- Motivational leadership style
- Strategic planning
- Facilities oversight
Certification
Power equipment trainer walmart
Friedman sales tactics
Leadship 101
P&l classes
Timeline
Coach
Walmart
07.2015 - Current
Sales Representative
Market Source
03.2014 - 10.2015
Store Manager
Freedom Funiture and Electronics
03.2011 - 02.2014
Assistant Manager
Walmart
11.2001 - 01.2011
GED -
Wasilla