Summary
Overview
Work History
Education
Skills
Timeline
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Donald Thrower

Balch Springs

Summary

Driven and results-oriented Individual with experience at Amazon, adept in order picking and processing with a proven track record of enhancing order accuracy and efficiency. Demonstrates strong communication skills and a commitment to safety. Excelled in reducing processing time and improving warehouse operations, showcasing an ability to lead and innovate while maintaining meticulous attention to detail.

Overview

6
6
years of professional experience

Work History

Order Picker/Packer Associate

Amazon
09.2023 - 07.2024
  • Collaborated with team members to ensure timely completion of orders during peak demand periods.
  • Excellent communication skills, both verbal and written.
  • Reduced order processing time with the use of RF scanning equipment and inventory management software.
  • Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
  • Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
  • Performed proper lifting and handling techniques to maintain safe working environment.
  • Contributed to overall warehouse efficiency by assisting in other areas such as receiving, stocking, or shipping when required.
  • Built pallets and positioned orders on loading dock to safely pile and ship goods.
  • Expedited urgent orders through prioritized picking strategies while maintaining accuracy standards.

Assistant Manager

Little Caesars Pizza
09.2018 - 02.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

Education

High School Diploma -

Mesquite High School
Mesquite, TX
05-2020

Skills

  • Order picking and processing
  • Product picking
  • Picking accuracy
  • Product packing

Timeline

Order Picker/Packer Associate

Amazon
09.2023 - 07.2024

Assistant Manager

Little Caesars Pizza
09.2018 - 02.2023

High School Diploma -

Mesquite High School

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Donald Thrower