Donald Tipton
Arab
Summary
Dynamic Inventory Manager with a proven track record at Bring Your Own Bids LLC, excelling in inventory management and data analysis. Skilled in training teams and implementing process improvements, I enhance operational efficiency and drive revenue growth through strategic decision-making and exceptional customer service.
Overview
9
9
years of professional experience
Work History
Inventory Manager
Bring Your Own Bids LLC
Albertville
12.2023 - Current
- Collaborated with management to improve inventory tracking processes.
- Utilized inventory management software for data entry and analysis.
- Performed regular cycle counts to ensure stock integrity and compliance.
- Trained new staff on auditing procedures and standards.
- Assisted in developing strategies for reducing inventory discrepancies.
- Communicated findings and recommendations to senior leadership regularly.
- Monitored inventory turnover rates to identify potential issues proactively.
- Received and dispatched shipments.
- Recommended improvements for organizing warehouse goods and displaying store products.
- Evaluated existing storage methods, making suggestions for cost-effective alternatives when necessary.
Vehicle Inspector
Bring Your Own Bids LLC
Albertville
12.2023 - Current
- Documented findings and generated detailed inspection reports.
- Collaborated with technicians to address identified vehicle issues.
- Utilized diagnostic tools to assess vehicle performance and condition.
- Submitted in-depth reports to professionals on vehicle conditions following inspections.
- Stayed up-to-date with new developments in automotive technology through continuing education classes.
- Photographed damaged areas on vehicles and submitted pictures with completed inspection reports.
- Reviewed repairs by test driving vehicles and conducting final inspections.
- Analyzed results from diagnostic tests to determine the cause of mechanical problems.
- Conducted road tests to evaluate performance of the engine, transmission and other major components.
- Maintained accurate documentation of all inspections performed in accordance with company policies and procedures.
- Managed arbitration cases ensuring compliance with legal standards and company policies.
- Coordinated communication between parties to facilitate resolution of disputes effectively.
- Provided guidance on best practices related to dispute resolution policies and procedures.
- Negotiated settlements between parties in order to avoid costly litigation proceedings.
Store Manager
Reis Auto & Diesel
Huntsville
10.2022 - 11.2023
- Trained and mentored associates to teach daily tasks and procedures.
- Monitored employee performance and identified performance gaps for corrective action.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Managed daily store operations and ensured compliance with company policies.
- Oversaw inventory management and conducted regular stock audits.
Service Representative
YWFM. LLC
Huntsville
10.2021 - 09.2022
- Processed customer account changes with proprietary software.
- Audited customer account information to identify issues and develop solutions.
- Leveraged opportunities to upsell company products and services while providing information and discussing options with customers.
- Consulted with customers to resolve service and billing issues.
- Improved customer service wait times to mitigate complaints.
- Used proven techniques to de-escalate angry customers during telephone interactions.
Store Manager of Operations
Pep Boys Auto Parts & Service
Huntsville
05.2017 - 10.2021
- Managed inventory tracking and physical inventory counts to minimize loss.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Trained and mentored associates to teach daily tasks and procedures.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Updated and maintained store signage and displays.
Education
High School Diploma -
Madison Academy
Madison, AL04.2010
Skills
- Business Leadership
- Goal Setting
- Revenue Forecasting
- Customer Service
- Policies and Procedures
- Multitasking and Organization
- Documentation and Reporting
- Sales Strategies
- Inventory management
- Cycle counting
- Data analysis
- Inventory software
- Vehicle inspection
- Training and mentoring
- Problem solving
- Attention to detail
- Transaction management
- Decision-making
- Vendor relationship management
- Price negotiation
- Resource allocation
- Reporting processes
- Process improvement
- Pricing structures
- Audit coordination
- Team development
- Report preparation
- Contract negotiation
- Vendor sourcing
- Transfers and returns
- Part repairs and replacement
Accomplishments
- Consistently maintained high customer satisfaction ratings.
- Awarded “Top Sales Manager of the Year” in 2018-2019.
- Developed relationships with new clients and typically exceeded sales goals 40%.
Additional Information
- Rebuilt and reestablished relationships with customers increasing google reviews from 3.8 to 4.9 in less than a year.
- Increased GP from 18% to 42% within the first quarter of employeement.
- One of my proudest accomplishments is entering a company that had an "all hope is lost" outlook and within the first 6 months. Every one is happy. Enjoying coming to work everyday proud of what they are doing. Seeing progress and taking pride in their work.
- I have never been a quitter. One of the most rewarding feelings I have is knowing I can make a difference. Attitude and outlook have the biggest affect on success. I set goals for myself and my team and will not give up until we achieve our goals.
Affiliations
Hanging out with the kids, building and restoring cars, car shows and events, fishing, cancer charity events, autism and special needs volunteering and mentoring
Timeline
Inventory Manager
Bring Your Own Bids LLC
12.2023 - Current
Vehicle Inspector
Bring Your Own Bids LLC
12.2023 - Current
Store Manager
Reis Auto & Diesel
10.2022 - 11.2023
Service Representative
YWFM. LLC
10.2021 - 09.2022
Store Manager of Operations
Pep Boys Auto Parts & Service
05.2017 - 10.2021
High School Diploma -
Madison Academy