Donald Towns
Boyne City,MI
Summary
Well-rounded in many fields of work, with a higher emphasis on both safety and security being top knowledge.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Emergency Medical Responder
Boyne City EMS
Boyne City, MI
02.2024 - Current
- Assisted in providing medical care to patients with life-threatening conditions and injuries.
- Performed basic life support procedures such as cardiopulmonary resuscitation and automated external defibrillation.
- Transported patients to hospitals or other healthcare facilities using ambulances or other vehicles.
- Responded quickly to emergency calls, assessed the situation and provided appropriate treatment for illnesses or injuries.
- Maintained patient vital signs, including blood pressure, respiration rate, pulse rate, temperature, oxygen saturation level and pain levels.
- Provided on-scene treatments such as administering oxygen therapy and splinting fractures.
- Operated specialized medical equipment such as ventilators, cardiac monitors and suction devices.
- Collaborated with other medical professionals to ensure the quality of care for all patients.
- Assessed the scene of an accident or incident before providing medical assistance.
- Monitored patient status during transport ensuring safety at all times.
- Documented patient assessment findings in accordance with established protocols.
- Participated in continuing education courses to maintain certification requirements.
- Utilized proper body mechanics when lifting and moving equipment or assisting patients.
- Ensured that ambulance was stocked properly with necessary supplies prior to responding to calls.
- Operated ambulance to and from scenes and emergency facilities, responding to dispatch calls for emergent medical assistance.
- Administered first aid treatment or life support in prehospital settings.
- Interviewed patient to identify scope of medical emergency.
- Adhered strictly to safety regulations set forth by local governing bodies.
- Remained level-headed and proactive during emergency situations.
Sales Floor Associate
Boyne City Hardware
Boyne City, MI
07.2022 - Current
- Helped customers find the correct products they needed to complete their tasks. Often, times having to show them the correct way to fix plumbing issues.
- Assisted with stocking shelves, organizing merchandise, and maintaining cleanliness of sales floor.
- Operated cash register to process customer purchases accurately and efficiently.
Volunteer Firefighter
Boyne valley Fire and Rescue
Boyne Falls, MI
12.2020 - Current
- Assisted in the operation of fire suppression equipment, such as hoses, nozzles and ladders.
- Inspected and maintained firefighting gear to ensure proper functioning.
- Responded quickly to emergency calls, providing medical aid where necessary.
- Participated in regular drills and training sessions to keep skills up-to-date.
- Communicated with other members of the team to coordinate activities at a scene.
- Maintained records of incident reports, vehicle maintenance logs and call logs.
- Conducted public education programs about fire safety topics, such as smoke alarms and home escape plans.
- Advised homeowners on methods for preventing house fires through proper storage of flammable materials and use of extinguishers.
- Performed routine inspections of buildings to identify potential safety hazards or code violations.
- Attended community events to provide information on fire safety awareness initiatives.
Co-Owner/Laborer Foreman
Compass Cottage Care, LLC
Boyne City, MI
01.2020 - 07.2022
- Ran our lawn care service, including mowing, fertilizing, weed control, and leaf control.
- Ran our handyman department. I performed various types of repairs and installations of plumbing fixtures. Also did an array of household fixes, such as drywall repair, stair repair, and light electrical work.
- Developed strategies for increasing customer loyalty and satisfaction.
- Created marketing campaigns to promote products and services.
- Managed day-to-day business operations including staffing, inventory management, budgeting, accounting, and payroll processing.
- Maintained a comprehensive knowledge of industry developments and competitive landscape.
- Resolved any customer complaints or issues quickly in order to maintain positive relationships.
- Ensured that all safety protocols were followed at all times within the workplace.
HVAC Technician
Fierro HVAC
Boyne City, MI
03.2017 - 12.2019
- Installed, repaired and maintained residential HVAC equipment, including furnaces, air conditioners, heat pumps and duct systems.
- Performed preventive maintenance on HVAC systems to ensure peak performance and energy efficiency.
- Diagnosed and identified faulty components in malfunctioning HVAC systems using specialized testing tools.
- Repaired or replaced defective parts such as compressors, motors, fans and other components in heating and cooling systems.
- Inspected electrical wiring of existing HVAC systems to identify potential problems and safety hazards.
- Calibrated thermostats, tested capacitors and checked refrigerant levels for proper functioning of the system.
- Documented all repair work performed on HVAC units according to company standards.
- Cleaned evaporator coils, condensate drains and blower wheels to maintain optimal efficiency of the unit.
- Replaced worn out filters at regular intervals to improve air quality inside the premises.
- Assembled sheet metal pieces into ductwork sections using rivets or screws as needed.
- Checked pressure readings on gauges connected to the system in order to diagnose any malfunctions.
- Recovered refrigerant from old HVAC units prior to disposal according to local environmental regulations.
- Performed routine checks on various components of the system such as contactors, relays and solenoids.
- Troubleshot and diagnosed issues with HVAC equipment, providing recommendations for remediation.
- Installed heating, air conditioning and ventilation equipment and tested for proper operation.
Security Officer
Grams Security
Petoskey, MI
08.2005 - 08.2018
- Patrolled crowds during events to preserve order and promote security.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Verified photo IDs and tickets to allow guests passage.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Performed first aid and CPR when necessary during emergency situations.
- Searched bags manually to identify prohibited items and contraband.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Completed incident reports to record security or loss prevention incidents.
- Provided escorts for visitors as needed throughout the facility.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
- Provided friendly and professional assistance to employees, visitors and customers.
- Assisted with crowd control during large events held at the facility.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
Infantryman
Michigan Army National Guard
Saginaw, MI
03.2005 - 09.2011
- Performed reconnaissance and surveillance operations in support of combat operations.
- Conducted training exercises to ensure proficiency in basic infantry skills.
- Assisted with the maintenance of weapons, equipment and vehicles.
- Provided security for convoys, installations and personnel in hostile areas.
- Engaged enemy forces during offensive operations.
- Supervised junior enlisted personnel in their duties and responsibilities.
- Assessed terrain features to determine optimal routes for movement of personnel and equipment.
- Inspected ammunition supplies to verify serviceability prior to use in field exercises or combat situations.
- Rendered first aid treatment to injured personnel on the battlefield.
- Maintained accountability of assigned personnel, weapons, equipment and supplies.
- Utilized night vision devices to monitor activity at night.
- Operated various types of military vehicles including tanks, Humvees and armored personnel carriers.
- Led detailed trainings on weapons systems for subordinates, enhancing overall team safety and cohesion.
- Instructed personnel on environmental hazard reduction and PPE use, driving standardized procedures and supporting team health and performance.
- Patrolled restricted areas and authorized access for permitted personnel.
- Maintained rifles, machine guns, mortars and hand grenades, verifying weapon locations and supporting magazine operations.
- Conducted ground reconnaissance and reported to leadership for strategic planning.
- Defended country against threats by capturing, destroying and repelling enemy forces during combat.
Education
Associate of Science - Fire Science
North Central Michigan College
Petoskey, MI05-2025
Skills
- Cash handling
- Sales expertise
- Customer service
- POS system operation
- Shipment receiving
- Goal oriented
- Equipment maintenance
- Installation design
- Mild hand fabrication
- Medical equipment operation
- Patient assessment
- Incident documentation
- Effective communication
- Fire suppression techniques
- Armed and unarmed security expertise
- Emergency medical care
- Team collaboration
- Crisis management
- Patient management
- Emergency patient triage
Certification
- Firefighter 1 and 2 w/ Hazmat operations
- Emergency Medical Responder federal and state license
- Current CPR/BLS
Accomplishments
- Army Achievement Medal
- Army Good Conduct Medal
- Several deployment medals
Languages
English
Professional
References
References available upon request.
Timeline
Emergency Medical Responder
Boyne City EMS
02.2024 - Current
Sales Floor Associate
Boyne City Hardware
07.2022 - Current
Volunteer Firefighter
Boyne valley Fire and Rescue
12.2020 - Current
Co-Owner/Laborer Foreman
Compass Cottage Care, LLC
01.2020 - 07.2022
HVAC Technician
Fierro HVAC
03.2017 - 12.2019
Security Officer
Grams Security
08.2005 - 08.2018
Infantryman
Michigan Army National Guard
03.2005 - 09.2011
Associate of Science - Fire Science
North Central Michigan College
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