Donald Trujillo

• Completed day-to-day duties accurately and efficiently.
• Understood and followed oral and written directions.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Identified needs of customers promptly and efficiently.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.

Drove senior citizens to and from doctor appointments and helped each one in and out of van. Also seniors in wheelchairs on and off vehicle.

• Documented daily mileage, gas, and other data.
• Utilized GPS to optimize routes and continuously meet estimated delivery times.

• Provided feedback to management regarding any changes needed in product design or installation procedures.
• Installed new equipment following manufacturer guidelines.
• Delivered orders of supplies such as filters, beans, cups, stirrers, as required.
• Adjusted machine settings to ensure optimal brewing performance.
• Provided technical assistance to customers regarding proper operation of their coffee machines.
• Troubleshot software issues associated with automated control systems on high-end espresso brewers.
• Resolved customer complaints by performing necessary adjustments or repairs.
• Calibrated and tested coffee machines according to manufacturer specifications.
• Established relationships with vendors to facilitate ordering of parts and supplies.