Donald Wagner
Jacksonville,United States
Summary
Forward thinking VP of Operations, my core competencies are leadership development, project management, training, and strategic planning. I am passionate about developing leaders and galvanizing teams to be successful, and I have obtained certification in this area from LinkedIn and the Center for Creative Leadership. I also have expertise in managing the operational aspects of the business, such as ensuring safety, quality, efficiency, and profitability. I am always looking for ways to innovate and improve our services and products. My mission is to develop leaders and provide the best leadership and mentorship that I can.
Overview
18
18
years of professional experience
1
1
Certification
Work History
V.P. Operations
Autobahn Indoor Speedway
12.2013 - Current
- Overseeing 11 locations nationwide and leading our team of General Managers.
- Streamlined operations by implementing efficient processes and systems, leading to increased productivity and reduced costs.
- Reduced operational expenses by identifying areas for improvement and implementing cost-saving measures.
- Enhanced customer satisfaction by implementing quality control measures and addressing customer concerns promptly.
- Implemented best practices in inventory management, reducing waste and improving efficiency.
- Facilitated employee training programs, enhancing staff skills and performance levels for optimal results.
- Cultivated a high-performance work environment by setting clear expectations and providing regular feedback on employee performance.
- Increased overall organizational efficiency by streamlining workflows and eliminating redundancies in day-to-day operations.
- Mentored junior team members in their career development, providing guidance and support to cultivate future leaders within the organization.
- Evaluated vendor proposals for contract negotiation purposes, achieving favorable terms that benefited company bottom line.
- Managed cross-functional teams for effective project delivery, fostering a culture of collaboration and teamwork.
Director of Operations
Autobahn Indoor Speedway & Events
12.2013 - 01.2022
- Overseeing 11 locations nationwide and leading our team of General Managers.
- Streamlined operations by implementing efficient processes and systems, leading to increased productivity and reduced costs.
- Reduced operational expenses by identifying areas for improvement and implementing cost-saving measures.
- Enhanced customer satisfaction by implementing quality control measures and addressing customer concerns promptly.
- Implemented best practices in inventory management, reducing waste and improving efficiency.
- Facilitated employee training programs, enhancing staff skills and performance levels for optimal results.
- Cultivated a high-performance work environment by setting clear expectations and providing regular feedback on employee performance.
- Increased overall organizational efficiency by streamlining workflows and eliminating redundancies in day-to-day operations.
- Mentored junior team members in their career development, providing guidance and support to cultivate future leaders within the organization.
- Evaluated vendor proposals for contract negotiation purposes, achieving favorable terms that benefited company bottom line.
- Managed cross-functional teams for effective project delivery, fostering a culture of collaboration and teamwork.
General Manager
BBQ Management Inc
04.2006 - 11.2013
- General Manager of my unit
- In charge of Day-to-day operations
- Full P&L Ownership
- Ensure all food safety guidelines are being followed
- Ensure all recipe standards are adhered to
- Ensure brand standards are followed
Education
Bachelor of Applied Science (B.A.Sc.), Business Administration, Management and Operations -
Florida State College
01.2010
Skills
- HR Management
- Leadership Development
- Recruiting
- Training
- Operations Management
- Strategic Thinking
- Organizational Leadership
- Executive Management
- Teamwork
- Training and Development (HR)
- Operations Oversight
- Capital Spending
- Leadership Training
- Strategic Planning and Execution
- Cross-functional Team Management
- Organizational Development
Certification
- Leadership Development Program - Center for Creative Leadership
Timeline
V.P. Operations
Autobahn Indoor Speedway
12.2013 - Current
Director of Operations
Autobahn Indoor Speedway & Events
12.2013 - 01.2022
General Manager
BBQ Management Inc
04.2006 - 11.2013
Bachelor of Applied Science (B.A.Sc.), Business Administration, Management and Operations -
Florida State College
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