Expert in efficient package unloading and fostering effective team engagement. Achieved significant improvements in package handling efficiency and reduced damage rates, demonstrating strong logistics documentation preparation and leadership skills.
Overview
11
11
years of professional experience
Work History
Package Handler
First Service Residental
11.2018 - Current
Followed safety regulations to maintain safe work environment.
Improved package handling efficiency by implementing proper sorting and organizing techniques.
Reduced damage rates for packages through careful handling and adherence to safety protocols.
Proved successful working within tight deadlines and a fast-paced environment.
Used hand-held scanners and physical logs to accurately track item movements.
Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
Supervisor
Starbucks
08.2017 - 11.2018
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Barista Shift Supervisor
The Coffee Bean & Tea Leaf
09.2013 - 07.2017
Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
Education
GED -
GED.com
Online
Skills
Heavy lifting
Effective Team Engagement
Efficient Package Unloading
Flexible in Dynamic Environments
Label Comprehension
Stock Management
Package Monitoring
Logistics Documentation Preparation
Timeline
Package Handler
First Service Residental
11.2018 - Current
Supervisor
Starbucks
08.2017 - 11.2018
Barista Shift Supervisor
The Coffee Bean & Tea Leaf
09.2013 - 07.2017
GED -
GED.com
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