Summary
Overview
Work History
Education
Skills
Certification
Timeline
SoftwareEngineer
Donald Weaver

Donald Weaver

League City,TX

Summary

Proven leader in facility and service management, adept at enhancing operational efficiency and team performance. At City of Galveston and J&S Mechanical, I spearheaded initiatives that significantly reduced downtime by 30%, leveraging expertise in equipment maintenance and project management. Skilled in OSHA compliance and emergency preparedness, I excel in fostering safe, productive environments through meticulous attention to detail and effective team collaboration.

Overview

2015
2015

56 Years

1
1
Certification

Work History

Lead Facility Maintenance Specialist

City of Galveston
  • Installed new equipment according to manufacturer specifications, ensuring proper functionality and alignment with production goals.
  • Collaborated with team members on root cause analysis for recurring issues, developing effective solutions.
  • Supported cross-functional teams during project installations or major overhauls by sharing expertise in relevant systems or processes.
  • Maintained accurate records of all completed work orders and inventory transactions for clear communication with management regarding maintenance activities.
  • Optimized maintenance schedules to reduce disruption to production operations.
  • Ensured adherence to OSHA regulations throughout all daily activities while maintaining a clean and organized workspace.
  • Reduced downtime with thorough inspections and timely repairs of machinery.
  • Streamlined work order processes for faster response times to maintenance requests.
  • Performed routine maintenance tasks such as lubrication, filter changes, and belt replacements to extend equipment life.
  • Enhanced safety by conducting regular facility audits and addressing hazards promptly.
  • Troubleshot mechanical, electrical, and pneumatic system issues, providing quick resolutions to minimize downtime.
  • Coordinated with vendors and suppliers on purchasing necessary parts or services for repairs and installations.
  • Increased equipment reliability by implementing a preventative maintenance program.
  • Improved overall plant efficiency by identifying areas where upgrades or process changes could be implemented.
  • Assisted in budget planning, identifying cost-saving opportunities through efficient resource allocation.
  • Provided emergency after-hours support when needed to address critical breakdowns that affected production schedules.
  • Managed inventory of spare parts, ensuring availability for critical repairs and minimizing delays.
  • Proactively communicated potential risks or hazards within the facility to appropriate personnel for timely resolution.
  • Contributed to continuous improvement initiatives within the maintenance department by regularly reviewing procedures and best practices.
  • Properly handled, transported, and disposed of recycled materials.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Followed safety precautions to avoid personal injury and provide safe work environment.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Cleaned and lubricated parts to keep equipment operating at peak performance.
  • Conducted repairs on equipment to return machines and tools to functionality.
  • Trained new maintenance personnel to safely and properly use equipment and tools and apply best practices.
  • Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
  • Worked with vendors to procure parts and materials for repairs, examining quality and performance.
  • Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
  • Rewired and replaced faulty electrical components in equipment.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Performed preventive maintenance and repairs on various types of equipment.
  • Replaced worn or broken parts on machines and equipment.
  • Executed tasks within time and budget constraints.
  • Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
  • Positively engaged with customers and maintained professional appearance as company representative.
  • Reported issues to property manager so effective resolutions could be put into place.
  • Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
  • Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
  • Repaired and replaced pumps, valves and motors.
  • Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning.
  • Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
  • Diagnosed and repaired complex mechanical and electrical systems.
  • Detected and repaired machinery faults using electrical and manual testing methods.
  • Installed and maintained plumbing and HVAC systems.
  • Wrote and revised maintenance procedures.
  • Completed preventive maintenance on machines to enhance production and maintain quality.

Service Manager and Service Supervisor

J&S Mechanical
07.1987 - 09.2014
  • Resolved customer complaints in professional and timely manner.
  • Met with customers to discuss service needs and offer available solutions.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Hired, trained and supervised team of service staff members to meet business goals.
  • Analyzed service reports to identify areas of improvement.
  • Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
  • Monitored inventory levels and placed orders to replenish stock.
  • Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
  • Met with customers to discuss service needs and develop effective and practical solutions.
  • Coordinated with other departments to maintain streamlined and productive workflow.
  • Developed and maintained positive relationships with customers to build rapport and trust.
  • Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
  • Reduced service downtime for clients by proactively addressing potential issues and maintaining clear communication channels.
  • Coordinated warranty claims processing, advocating on behalf of customers to ensure prompt resolution of covered repairs or replacements.
  • Conducted regular performance evaluations for staff members, offering constructive feedback and facilitating professional development opportunities.
  • Increased repeat business by fostering strong client relationships through personalized service and frequent follow-ups to ensure satisfaction.
  • Implemented strategies to increase customer service satisfaction ratings.
  • Monitored service staff performance and provided feedback for improvement.
  • Implemented inventory management systems to reduce costs and increase efficiency in the service department.
  • Streamlined scheduling procedures, optimizing technician deployment to maximize productivity and minimize client wait times.
  • Maintained records of service transactions and customer feedback for future reference.
  • Developed strong relationships with vendors and suppliers, resulting in improved product support and better pricing for customers.
  • Mentored junior technicians, fostering a positive team dynamic that encouraged knowledge sharing and skill development.
  • Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
  • Collaborated with sales teams to develop comprehensive service packages tailored to individual client needs.
  • Ensured compliance with industry regulations by staying current on relevant updates and adjusting company policies accordingly.
  • Championed energy efficiency initiatives within the organization, leading to reduced operating costs without sacrificing quality of service.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Defined clear targets and objectives and communicated to other team members.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Handled customer complaints and inquiries.
  • Assisted with training and development of team members.
  • Successfully managed high-pressure situations, maintaining composure while finding solutions to complex problems quickly.
  • Managed daily operations of the service department, maintaining a high level of organization and productivity.
  • Monitored team's performance and gave feedback when necessary.
  • Improved customer satisfaction by efficiently addressing service issues and providing timely resolutions.
  • Established strong relationships with clients, ensuring their needs were met and promoting long-term loyalty.
  • Streamlined service processes, resulting in increased efficiency and reduced operational costs.
  • Ensured all safety protocols were followed, resulting in a safe working environment for employees and customers alike.
  • Mentored junior staff members, fostering professional development and career growth opportunities within the company.
  • Implemented quality control measures to ensure consistent levels of excellence across all aspects of service delivery.
  • Monitored inventory levels closely, optimizing stock management procedures for maximum cost-efficiency without compromising on part availability when needed.
  • Assisted in the recruitment process for new hires within the service department, contributing valuable input on candidate suitability based on experience requirements.
  • Fostered a culture of continuous improvement within the service team, encouraging open communication and collaborative problem-solving to overcome challenges.
  • Reduced service downtime with proactive maintenance scheduling and quick response to equipment malfunctions.
  • Conducted regular performance reviews for staff members, identifying areas for growth and providing constructive feedback.
  • Coordinated resources effectively between multiple projects or tasks, ensuring deadlines were met consistently without sacrificing quality standards.
  • Enhanced team performance by implementing effective training programs and regularly evaluating staff progress.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Tracked customer service cases and updated service software with customer information.

Education

Diploma -

Silsbee High School
Silsbee, TX

Skills

  • Ceiling Repair
  • Access Control Systems
  • Power Tools Operation
  • CCTV Monitoring
  • Lockout and tagout procedures
  • Furniture Assembly
  • Lighting Systems
  • Computerized Maintenance Management System
  • Appliance Repair
  • Electrical Systems
  • Welding Techniques
  • Facility Management
  • Emergency Preparedness
  • Equipment Troubleshooting
  • OSHA Regulations
  • Plumbing Repairs
  • Fire alarm systems
  • Pneumatic Systems
  • Pool Maintenance
  • Mechanical Aptitude
  • Boiler Maintenance
  • Building Automation Systems
  • Energy management
  • Roofing repairs
  • HVAC Systems
  • Time Management
  • Attention to Detail
  • Repair and Maintenance
  • Flexible and Adaptable
  • Organization and Multitasking
  • Team Collaboration
  • Team Leadership
  • Electrical Troubleshooting
  • Effective Communication
  • Repair work
  • Valid Driver's License
  • Power tool proficiency
  • Safety Procedures
  • Scheduled Maintenance
  • Mechanical Systems
  • Safety Protocols
  • Safety Management
  • Lighting fixture maintenance
  • Issue Troubleshooting
  • Mechanical Troubleshooting
  • Insulation Installation
  • Basic Mathematics
  • Building Maintenance
  • Preventive Maintenance
  • General Plumbing
  • Inventory Management
  • HVAC maintenance
  • Emergency Repairs
  • Project Management
  • OSHA Compliance
  • Equipment and System Inspection
  • Equipment Maintenance
  • Supply Ordering
  • Facilities Maintenance
  • Lifts Number pounds
  • Hazard Reporting
  • Wiring and Fixture Repair

Certification

TDLR AC license # TACLA 29841E for 15 years.

Daikin University

TDLR continuing education every year

Timeline

Service Manager and Service Supervisor

J&S Mechanical
07.1987 - 09.2014

Lead Facility Maintenance Specialist

City of Galveston

Diploma -

Silsbee High School

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Donald Weaver