Donald Williams
Camarillo,CA
Summary
Professional in human resources with demonstrated expertise in talent acquisition, employee relations, and compliance. Known for strong teamwork and adaptability, ensuring alignment with organizational goals. Skilled in conflict resolution, onboarding, and HR software. Dependable and results-driven, ready to make significant impact.
Overview
31
31
years of professional experience
Work History
Warehouse Specialist/Driver
Famcon Pipe and Supply, Inc
11.2020 - 02.2021
- Conducted cycle counts to maintain accurate inventory records while minimizing discrepancies between physical stock and system data.
- Collaborated with team members to meet daily order fulfillment goals, ensuring timely delivery to customers.
- Verified amount of items received in orders and cross-checked with invoices.
- Actively participated in continuous improvement initiatives, identifying areas for potential enhancement and implementing changes as needed.
- Helped keep inventory accurate by overseeing daily cycle counts.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Communicated with customers to provide delivery updates and confirm delivery locations.
Delivery Driver
Cynergy Logistics
11.2019 - 11.2020
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Promoted company reputation through positive interactions with customers, resulting in increased referrals and repeat business.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
Customer Service Representative Intern
Social Security Adminstration
06.2011 - 04.2013
- Reduced response times by prioritizing tasks effectively during high-volume periods.
- Supported marketing initiatives by upselling relevant products or services based on individual customer needs.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Maintained accurate records of customer interactions, providing valuable insights for improvements in service delivery.
Maintenance Assistant
United States Post Office
11.1998 - 10.2003
- Followed instructions from supervisor regarding daily job tasks and duties.
- Maintained safety conditions and standards in facility.
- Enhanced workplace safety with regular inspections of tools and facilities, ensuring compliance with industry standards.
- Used and operated various types of tools such as power saws, sanders, grinders, forklifts, and basic hand tools.
- Conducted basic repairs to plumbing systems such as leaky faucets and clogged drains.
- Demonstrated adaptability by cross-training in various maintenance roles, optimizing team efficiency during peak workloads.
Assistant Facilities Maintenance
US Navy
05.1990 - 04.1998
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Paid attention to detail while completing assignments.
Education
Bachelor of Science - Organizational Management With Concentration in HR
University of La Verne
La Verne, CA03-2011
Skills
- Customer relations
- HR policies and procedures
- Training and mentoring
- Training development
- Diversity and inclusion
- Customer service
Timeline
Warehouse Specialist/Driver
Famcon Pipe and Supply, Inc
11.2020 - 02.2021
Delivery Driver
Cynergy Logistics
11.2019 - 11.2020
Customer Service Representative Intern
Social Security Adminstration
06.2011 - 04.2013
Maintenance Assistant
United States Post Office
11.1998 - 10.2003
Assistant Facilities Maintenance
US Navy
05.1990 - 04.1998
Bachelor of Science - Organizational Management With Concentration in HR
University of La Verne
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