Summary
Overview
Work History
Education
Skills
Timeline
Generic

Donald Willis

Washington

Summary

Adept at driving process improvement and team management, I significantly enhanced team performance and workflow optimization at Goodwill Warehouse. My expertise in inventory control and conflict resolution, coupled with a proven track record of fostering high-performance cultures, positions me as a valuable asset to any employer seeking dynamic leadership and strategic operational enhancements.

Overview

7
7
years of professional experience

Work History

Team Leader Manager

Goodwill Warehouse
District Heights
09.2022 - 02.2025
  • Led a diverse team of XX members, fostering a collaborative and high-performance culture.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Implemented new processes and procedures as needed.
  • Oversaw daily workloads and workflow for smooth operations.
  • Partnered with upper management and HR to identify effective resolutions for employee relations issues.
  • Enhanced team communication through the introduction of new collaboration tools, improving project coordination.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Provided regular reports to senior management on team performance, challenges, and strategic recommendations.
  • Resolved conflicts between team members quickly and effectively.

Warehouse Packer

Amazon
Fairfax
03.2020 - 09.2022
  • Stocked shelves with merchandise to ensure availability of products for customers.
  • Reported any damages or discrepancies observed during operations to supervisor.
  • Organized warehouse inventory and stocked shelves with incoming deliveries.
  • Followed safety protocols while operating machinery such as conveyors and hoists.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Updated packing logs and documents to ensure traceability of all orders.
  • Operated forklift to move, load, and unload materials from trucks or other vehicles.
  • Followed safety procedures while operating machinery and equipment.
  • Adhered to health and safety regulations to minimize risks of injury and accidents.

Cook Shift Leader

Popeyes
District Heights
05.2018 - 08.2020
  • Cleaned and sanitized work stations and equipment, complying with regulatory procedures.
  • Improved performance of team members resulting in high-quality meals produced daily.
  • Enforced sanitation policies and procedures throughout the kitchen area.
  • Developed strategies to reduce waste and increase efficiency within the kitchen.
  • Supervised all aspects of the kitchen operations including inventory control and ordering of supplies.
  • Optimized kitchen processes to increase efficiency and reduce order preparation times.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Set up work stations prior to opening to minimize prep time.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Followed recipes and procedures to prepare, season and cook food products.

Education

High School Diploma -

Eastern Senior High School
Washington, DC
05-2002

Skills

  • Team management
  • Process improvement
  • Data analysis
  • Workflow optimization
  • Conflict resolution
  • Inventory control

Timeline

Team Leader Manager

Goodwill Warehouse
09.2022 - 02.2025

Warehouse Packer

Amazon
03.2020 - 09.2022

Cook Shift Leader

Popeyes
05.2018 - 08.2020

High School Diploma -

Eastern Senior High School

Similar Profiles

CREATE PROFILE
Donald Willis