Donald Wynn
San Antonio,Texas
Summary
PROFILE
Lead Contractor, Electronic Health Records, Program/Project Manager in support of the deployment and sustainment of the Department of Defense's (DoD), Military Health Record (MHS GENESIS). As a government contractor for the Air Force Medial Service, Air Force Medical Agency (AFMED) Informatics Team, assisted in improving data collection to support healthcare and readiness, and directly supervised nine contractors to successfully complete daily tasks by interfacing/consulting with HQ AF/SG, DHA, DHMSM Program Management Office, MAJCOMs, MTFs, and other DoD agencies in support of the integration and sustainment of the new EHR.
Overview
33
33
years of professional experience
Work History
Lead Contractor, Electronic Health Records, Program/Project Manager
Air Force Medical Readiness Agency
10.2017 - Current
- Responsible for advising Air Force Medical Service senior leadership on information system solutions to best equip health care clinicians with technology that best supports usability, efficiency, efficacy, and quality.
- Provided direct support to 76 Air Force MTFs in successful deployment of the DoD EHR system (MHS GENESIS) by applying workflow and business processes best practices in support of MAJCOMs and MTFs as they transition to and sustain the new EHR.
- Delivered EHR transition and sustainment lessons learned in support of Organizational Change Management efforts, streamlining the adoption of the new EHR across the AFMS.
- Led nine (9) Program Managers in Developed and maintained reports and analytical tools in support/recommendation of continuous process improvement.
- Evaluated, tracked Global Service Center tickets to assist MTFs in the resolution process of MHS GENESIS applications. Triaged all local ticket issues associated with Air Force MHS GENESIS Go-Lives, system upgrades, modifications, and connectivity.
Property Claims Adjuster
United Services Automobile Association (USAA)
01.2015 - 01.2016
- Established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against members.
- Confirmed and analyzed coverage, recognized liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements.
- Managed assigned claims caseload comprised of claims with complex damages, including specialty claims.
- Partnered with vendors and internal business partners to facilitate complex claims.
- Negotiated claim settlements and recommended litigation when claims could not be settled.
- Exercised proper judgment and decision making to analyze over 20+ claims per week.
Medical Operations, NCOIC
United States Army
01.1992 - 01.2013
- Provided leadership as Non-Commissioned Officer (NCO) in Charge to ensure continuous flow of communication, with University of Nebraska regarding over 500 student grades for the Interservice Physician Assistant Program (IPAP)
- Received Coin of Excellence from Deputy Commanding General of Army Reserve Recruiting for conducting an outstanding operational brief of the IPAP
- Directly supervised six enlisted personnel and two civilian personnel over the span of three years and provided administrative support to 40 multi-service and civilian instructors at IPAP
- Supervised operations of three Caprine Animal and Live Tissue Labs, advancing the knowledge base of 180 future Physician Assistant students per year, for three years, to succeed in clinical assignments
- Developed and implemented two IPAP expansion projects with a $500K budget, which resulted in an additional classroom and five office spaces
- Held accountability for facilities, which included classroom, and physical training areas and handled all receipts valued at over $1.6M.
Education
Professional Graduate Certificate - Health Informatics
University of Phoenix
Phoenix, AZ06.2024
Bachelor of Science - Health Administration
University of Phoenix
Phoenix, AZ07.2017
Skills
- Certified in PowerChart and FirstNet Modules of Cerner Millennium
- Instructor
- Leadership
- Management
- Advanced Life Support
- Basic Emergency Medical Technician
- 21 years of honorable active military service
- Active Tier 1 investigation background
Personal Information
Title: Lead EHR Program Manager
References
COL(r) Pauline Gross, linkedin.com/in/Pauline-gross-718b576b
Timeline
Lead Contractor, Electronic Health Records, Program/Project Manager
Air Force Medical Readiness Agency
10.2017 - Current
Property Claims Adjuster
United Services Automobile Association (USAA)
01.2015 - 01.2016
Medical Operations, NCOIC
United States Army
01.1992 - 01.2013
Professional Graduate Certificate - Health Informatics
University of Phoenix
Bachelor of Science - Health Administration
University of Phoenix
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