Donald Zahler
San Bernardino,SC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
HVAC Counter Sales
RE Michel Company
Hilton Head Island, SC
11.2018 - 02.2024
- Welcomed customers and offered immediate assistance in line with business policies.
- Resolved customer complaints promptly, maintaining high level of customer satisfaction.
- Worked effectively in fast-paced environments.
- Documented orders in computer system with general conditions and special customer requirements.
- Answered telephone calls to offer information and promote business products.
- Increased customer satisfaction by providing personalized service and product recommendations.
- Completed daily tasks such as cash handling procedures accurately while adhering strictly to internal policies.
- Developed strong relationships with clients, leading to repeat business and referrals.
- Maintained clean, organized and professional counter space with continuous upkeep.
HVAC-R Technician
EAC Air Conditioning Company
Hilton Head Island, SC
09.2015 - 11.2018
- Repaired and maintained residential and commercial heating, air conditioning and refrigeration systems.
- Performed routine maintenance on heating and cooling systems.
- Tested automatic, programmable, and wireless thermostats in residential or commercial buildings to decrease energy usage 20%.
HVAC-R Service Technician
Air Control Systems
Hilton Head Island, SC
06.2014 - 09.2015
- Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.
- Performed routine maintenance on heating and cooling systems.
- Maintained and repaired water source heat pumps.
- Repaired serviced ice machines
- Completed 5 t0 6 service calls per day
Education
Associate of Arts - HVAC Installation And Repair
El Camino College
Torrance, CA06.1977
High School Diploma -
South Torrance
Torrance, CA06.1971
Skills
- Troubleshoot and repair all types of commercial residential HVAC systems
- Demonstrated proficiency while operating computer
- Working knowledge of both AS400 and prophet21 operating systems
- Customer relations
Timeline
HVAC Counter Sales
RE Michel Company
11.2018 - 02.2024
HVAC-R Technician
EAC Air Conditioning Company
09.2015 - 11.2018
HVAC-R Service Technician
Air Control Systems
06.2014 - 09.2015
Associate of Arts - HVAC Installation And Repair
El Camino College
High School Diploma -
South Torrance