Donald Zahler
San Bernardino,SC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
HVAC Counter Sales
RE Michel Company
11.2018 - 02.2024
- Welcomed customers and offered immediate assistance in line with business policies.
- Resolved customer complaints promptly, maintaining high level of customer satisfaction.
- Worked effectively in fast-paced environments.
- Documented orders in computer system with general conditions and special customer requirements.
- Answered telephone calls to offer information and promote business products.
- Increased customer satisfaction by providing personalized service and product recommendations.
- Completed daily tasks such as cash handling procedures accurately while adhering strictly to internal policies.
- Developed strong relationships with clients, leading to repeat business and referrals.
- Maintained clean, organized and professional counter space with continuous upkeep.
HVAC-R Technician
EAC Air Conditioning Company
09.2015 - 11.2018
- Repaired and maintained residential and commercial heating, air conditioning and refrigeration systems.
- Performed routine maintenance on heating and cooling systems.
- Tested automatic, programmable, and wireless thermostats in residential or commercial buildings to decrease energy usage 20%.
HVAC-R Service Technician
Air Control Systems
06.2014 - 09.2015
- Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.
- Performed routine maintenance on heating and cooling systems.
- Maintained and repaired water source heat pumps.
- Repaired serviced ice machines
- Completed 5 t0 6 service calls per day
Education
Associate of Arts - HVAC Installation And Repair
El Camino College
Torrance, CA06.1977
High School Diploma -
South Torrance
Torrance, CA06.1971
Skills
- Troubleshoot and repair all types of commercial residential HVAC systems
- Demonstrated proficiency while operating computer
- Working knowledge of both AS400 and prophet21 operating systems
- Customer relations
Timeline
HVAC Counter Sales
RE Michel Company
11.2018 - 02.2024
HVAC-R Technician
EAC Air Conditioning Company
09.2015 - 11.2018
HVAC-R Service Technician
Air Control Systems
06.2014 - 09.2015
Associate of Arts - HVAC Installation And Repair
El Camino College
High School Diploma -
South Torrance
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