Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Marcy H. Burgess

LaGrange,GA

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Hardworking team-player and strong work ethic to perform effectively in independent or team environments.

Overview

37
37
years of professional experience

Work History

HR and Event Coordinator

Interface
05.2024 - Current
  • saedDeveloped creative iimarketing materials that generated interest and boosted event attendance.

HR and Event Coordinator

InterfaceFLOR
05.2024 - Current

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Administrative Assistant

Aramark/Troup County School System
03.2022 - Current
  • Perform bookkeeping responsibilities, such as, creating Purchase Orders, processing invoices, and assisting with budget preparation
  • Responsible for ordering all cleaning and chemical supplies for (19) Troup County Schools
  • Maintain 100% confidentiality of all communication and documentation concerning employees and new hires
  • Established system of tracking orders with major vendors
  • Order equipment parts, maintain warehouse supply inventory, and place all repair Work Orders
  • Assist Director with monthly payroll
  • Streamlined processing of all invoices through Munis software
  • Update spreadsheets and databases to track, analyze and report on supplies and equipment purchases
  • Established excellent rapport with vendors regarding purchasing of equipment and ordering schoolwide cleaning supplies
  • Assist in overseeing all warehouse activity, such as deliveries, orders and distribution to all TCSS's schools
  • Developed strategies to streamline and improve office procedures.
  • Drafted correspondence and other documents for Director and staff in TCSS's voice
  • Assisted coworkers and staff members with special tasks on daily basis
  • Increased department participation by creating newsletter

Executive Assistant

The Dan Marino Foundation
06.2017 - 12.2018
  • Compose correspondence, emails and develop reports for CEO and improve CEO's time management
  • Manage CEO's calendar, schedule meetings, and assist with calendar
  • Serve as Liaison for Foundation with vendors, board of directors, staff and public daily while improving public relations
  • Perform occasional public speaking and assist in developing presentations given to non-profit community-wide agencies
  • Prepare agenda for Board of Directors' meetings and take meeting minutes
  • Plan and organize executive retreats and quarterly meetings
  • Conduct research, gather and proof materials
  • Editor of Foundation's weekly newsletter
  • Serve as Case Manager for Able Trust Grant, produce interim reports and oversee disbursement of grant funds
  • Provide executive support to Chief Executive Officer, Director of Accounting and Executive Director of Schools when needed

Principal Office Assistant

City of Coral Springs
12.2015 - 06.2017
  • Served as City Liaison for all 33 boards and committees and streamlined communication process
  • Streamlined and maintained database and correspondence of City's board and committees with all applicants, committee chairs and City Clerk
  • Prepared agenda summaries for all appointments, and preparation of appointment letters from City Commission
  • Completed and expedited complex administrative functions as they related to City Commission calendar of meetings and public hearings
  • Acted as Recording Secretary to City's Special Magistrate Hearings
  • Worked effectively and proactively to achieve resolution with citizen/resident complaints and concerns
  • Responded to customer inquiries quickly and efficiently
  • Developed tracking reports to efficiently manage confidential records, and safekeeping of files and record retention
  • Maximize office efficiency through use of computer programs, including Microsoft Office Suite
  • Provided high-level of customer satisfaction by constantly maintaining friendly attitude
  • Prepared meeting agendas, supplied advance materials and exhibited excellent follow-up using MinuteTraq software

Administrative Assistant

CareerSource Broward/ARC Broward
12.2014 - 03.2015
  • Provided excellent clerical support to the Director and Manager of Training of the Learning Institute
  • Tracking courses and preparing learning materials for special need students
  • Ordered and maintained office supplies and inventory
  • Entered information and maintained database of students and employees training courses and prepared certificates
  • Exhibited excellent organizational skills and ability to work effectively and independently
  • Assisted in the preparation of course materials with Solana integrated software and course certifications

Interim Deputy City Clerk, 6month Assignment

City of Hallandale Beach
06.2011 - 12.2011
  • Preparation and distribution of all City Commission agendas and back up documentation
  • Administrator of AgendaMaker software and posted agendas on website weekly
  • Quick to resolve critical issues in a deadline driven, fast paced environment of City Commission agenda meetings and publication
  • Ensured timely resolution of all issues or projects relating to the agenda and software
  • Developed and maintained excellent rapport as Liaison between City Commissioners, Charter Review Committee, staff and the public
  • Exhibited strong communication skills, as well as, maintained high level of confidentiality with commissioners, elected officials, staff and the public
  • Coordinated and facilitated staff training with AgendaMaker software program

Assistant

Mayor of Davie Campaign
02.2006 - 03.2009
  • Effectively organized and oversaw (20) volunteers for re-election campaign
  • Initiated and structured volunteer schedules and delegated responsibilities to campaign workers
  • Drafted meeting agendas, organized meetings and team conferences
  • Created brochures and flyers for fundraising events and made follow phone calls
  • Conducted research and assisted with other campaign-related tasks

Executive Secretary

Arvida/JMB Partners
02.1988 - 03.1994
  • Responsible for scheduling executive's busy calendar of all internal and external meetings, as well as, managing calendar of monthly board and committee meetings
  • High degree of dictation and transcription of correspondence and meeting minutes
  • Arranged complex travel arrangements; coordinated corporate retreats and conferences
  • Conducted orientation tours of Weston with elected officials
  • Acted as corporate Liaison for (4) Partner In Excellence schools in community
  • Gave public presentations and coordinated community-wide curbside recycling
  • Exhibited excellent communication skills with concerned homeowners, as well as, public officials
  • Demonstrated high level of confidentiality, discretion and professionalism

Education

No Degree - Secretarial Science

Geneva College
Beaver Falls, PA

Political Science

Broward College
Fort Lauderdale, FL
2012

Skills

  • Excellent customer service and follow through
  • Microsoft Office: Word, Excel, PowerPoint and Outlook
  • Munis and AgendaMaker software knowledge
  • Takes initiative and proactive approach
  • Professional and trustworthy
  • Excellent office time management
  • Bookkeeping

Affiliations

Chair, Broward County Parks Recreation Advisory Board

Founder and Board Member of Western High PTSA

PTSA Vice President of Fundraising, Plantation Park Elementary

Co-Chair, Green Team Member

School Improvement Team Member for Indian Trace Elementary, Tequesta Trace Middle, and Western High

Take Pride in America award participant and recipient

Broward County Supervisor of Elections, VST and Super VST

Timeline

HR and Event Coordinator

Interface
05.2024 - Current

HR and Event Coordinator

InterfaceFLOR
05.2024 - Current

Administrative Assistant

Aramark/Troup County School System
03.2022 - Current

Executive Assistant

The Dan Marino Foundation
06.2017 - 12.2018

Principal Office Assistant

City of Coral Springs
12.2015 - 06.2017

Administrative Assistant

CareerSource Broward/ARC Broward
12.2014 - 03.2015

Interim Deputy City Clerk, 6month Assignment

City of Hallandale Beach
06.2011 - 12.2011

Assistant

Mayor of Davie Campaign
02.2006 - 03.2009

Executive Secretary

Arvida/JMB Partners
02.1988 - 03.1994

No Degree - Secretarial Science

Geneva College

Political Science

Broward College
Marcy H. Burgess