Donald J Ferris
Henderson,NV
Summary
Dynamic Collision Repair Technician with extensive experience at Caliber Collision, recognized for enhancing vehicle repair quality through advanced techniques and tools. Proficient in aluminum repair and parts ordering, while fostering teamwork and mentoring junior staff. Committed to safety and efficiency, consistently delivering high-quality results that exceed customer expectations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Collision Repair Technician
Caliber Collision
12.2019 - Current
- Produced detailed checklist for body shop management team.
- Expertly used wide range of tools for damage repair.
- Repaired surface damage utilizing wide range of systems and methodologies.
- Analyzed all surfaces closely for imperfections prior to painting jobs across [Vehicle part] and [Vehicle part].
- Collaborated with insurance adjusters, ensuring accurate estimates and smooth claim processes for customers.
- Assisted in mentoring junior technicians to help develop their skills and improve overall team performance.
- Bolstered customer trust through transparency in explaining required repairs and answering questions about the process.
- Improved vehicle repair quality by utilizing advanced collision repair techniques and tools.
- Maintained safety standards by adhering to industry guidelines for proper equipment usage and disposal of hazardous materials.
- Maximized revenue potential by upselling additional services when appropriate based on assessment of vehicle condition during intake process.
- Increased shop productivity with thorough inspections, diagnosing issues, and developing comprehensive repair plans.
- Streamlined inventory management, ordering necessary parts and supplies while minimizing waste and costs.
- Championed sustainability by recycling materials and minimizing waste during the repair process, demonstrating a commitment to environmentally responsible practices.
- Contributed to team success through active participation in regular training sessions, staying up-to-date on industry advancements.
- Promoted a safe work environment by maintaining clean workspaces and promptly addressing any hazards or concerns.
- Exhibited versatility in repairing a wide range of vehicles from various manufacturers using diverse collision repair techniques.
- Preserved excellent shop reputation by consistently delivering high-quality repairs that met or exceeded customer expectations.
- Ensured consistent adherence to manufacturer guidelines during all stages of the repair process.
- Awarded three Caliber best in tech certificate.
- Completed two TAPS student programs
Collision Repair Technician
Service King Collision
08.2015 - 12.2019
- Reduced turnaround time for vehicles by efficiently managing workload and prioritizing tasks.
- Replaced and repaired vehicle parts according to work order instructions.
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.m
- Utilized collision repair hammers, welders and grinders to address bodywork needs.
- Followed standard operating procedures to achieve consistent quality of work.
- Reassembled and replaced parts to complete body repairs.
- Inspected vehicles to identify and document repair needs.
- Inspected new parts and areas of repair to verify correctness and quality.
- Tested and adjusted newly repaired vehicles to verify proper function.
- Enforced compliance with safety regulations when operating equipment.
- Evaluated OEM manufacturer schematics and service documentation to identify parts to order.
- Created and reviewed work orders detailing required repairs per shop and manufacturer guidelines.
- Utilized computer-aided design software to design and fix body parts.
- Diagnosed and repaired various mechanical and electrical problems on diverse vehicle makes and models.
- Filled, sanded and smoothed surfaces to prepare for painting.
- Prepared surfaces for priming, painting and refinishing.
- Installed and repaired body panels, doors, hoods, fenders, bumpers and other parts.
- Replaced glass, headlights and other lighting and electrical components.
- Examined vehicles to determine extent of damage and repairs required.
- Installed interior and exterior trim, including moldings and emblems.
- Inspected completed repairs for accuracy, quality and safety.
- Used welding and cutting tools to repair metal body parts.
- Applied sealants, caulks and rust preventatives to protect body and paint.
- Performed structural and non-structural repairs on variety of vehicle models.
- Adjusted and replaced doors and windows for proper fit and alignment.
- Aligned and balanced vehicle frames using laser alignment systems.
- Produced detailed checklist for body shop management team.
- Expertly used wide range of tools for damage repair.
- Repaired surface damage utilizing wide range of systems and methodologies.
- Analyzed all surfaces closely for imperfections prior to painting jobs across [Vehicle part] and [Vehicle part].
- Collaborated with insurance adjusters, ensuring accurate estimates and smooth claim processes for customers.
- Assisted in mentoring junior technicians to help develop their skills and improve overall team performance.
- Maintained safety standards by adhering to industry guidelines for proper equipment usage and disposal of hazardous materials.
- Increased shop productivity with thorough inspections, diagnosing issues, and developing comprehensive repair plans.
Collision Repair Technician
New Look Collision Center
03.2011 - 08.2015
- Demonstrated commitment to ongoing professional development by attending industry conferences, workshops, and seminars. Mercedes Benz aluminum certified.2013
- Contributed to team success through active participation in regular training sessions, staying up-to-date on industry advancements.
- Exhibited versatility in repairing a wide range of vehicles from various manufacturers using diverse collision repair techniques.
- Reduced turnaround time for vehicles by efficiently managing workload and prioritizing tasks.
- Reassembled and replaced parts to complete body repairs.
- Inspected vehicles to identify and document repair needs.
- Followed standard operating procedures to achieve consistent quality of work.
- Evaluated OEM manufacturer schematics and service documentation to identify parts to order.
- Created and reviewed work orders detailing required repairs per shop and manufacturer guidelines.
- Utilized computer-aided design software to design and fix body parts.:
- Diagnosed and repaired various mechanical and electrical problems on diverse vehicle makes and models.
- Filled, sanded and smoothed surfaces to prepare for painting.
- Optimized workflow efficiency through effective communication with coworkers, supervisors, and other departments within the company.
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
- Improved vehicle repair quality by utilizing advanced collision repair techniques and tools.
- Installed and repaired body panels, doors, hoods, fenders, bumpers and other parts.
- Replaced glass, headlights and other lighting and electrical components.
- Examined vehicles to determine extent of damage and repairs required.
- Installed interior and exterior trim, including moldings and emblems.
- Inspected completed repairs for accuracy, quality and safety.
- Used welding and cutting tools to repair metal body parts.
- Applied sealants, caulks and rust preventatives to protect body and paint.
- Performed structural and non-structural repairs on variety of vehicle models.
- Adjusted and replaced doors and windows for proper fit and alignment.
- Aligned and balanced vehicle frames using laser alignment systems.
- Expertly used wide range of tools for damage repair.
Education
Associate of Applied Science - Collision Technology
Lane Community College
Eugene, OR06-1990
Skills
- Auto body repair
- Body filler application
- Hand tool proficiency
- Aluminum repair
- Parts ordering
- Suspension repair
- Plastic repair
- Panel replacement
- Oxy-acetylene welding
- frame straitening with three dimensional measuring
- Celette frame machines Car -o- liner frame machines Chief frame machines
- Labor management
- Frame straightening
- Adhesive bonding
- Welding techniques
- Safety regulations
- Airbag systems
Certification
I -car gold class technician
Steel structure repair
MiG steel , bronze , aluminum certified
Mercedes Benz aluminum certified 2013
Audi repair certified 2013
Timeline
Collision Repair Technician
Caliber Collision
12.2019 - Current
Collision Repair Technician
Service King Collision
08.2015 - 12.2019
Collision Repair Technician
New Look Collision Center
03.2011 - 08.2015
Associate of Applied Science - Collision Technology
Lane Community College
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