Donald L. Simpson
Las Vegas,NV
Summary
Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Security Guard
S.A.F.E. Management
Las Vegas, NV
06.2023 - Current
- Enforced safety regulations and monitored access control points.
- Maintained order during special events such as concerts and sporting events.
- Provided customer service assistance to staff and visitors in a professional manner.
- Assisted with searches of personnel, vehicles, packages.
- Issued visitor wrist bands to authorized personnel.
- Interacted with law enforcement officials to report incidents or violations of laws and regulations.
- Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
Factory Service Manager
MAKITA
10.2009 - 07.2023
- Responsibilities - exercises independent judgment leading service personnel to provide sales, support and quality service in a timely and accurate manner on all Makita products
- Also accurately maintaining company assets and ensuring safety standards are met at all times
- Essential Job Duties
- Embraces and promotes brand values while delivering customer care principles
- Works together to promote sales to positively
- Solve customer problems
- Professionally presents features and benefits of Makita products providing sales support and technical
- PK assistance to Sales Reps, dealers, and staff
- Effectively explains difference between warranty and non‐warranty repairs
- Ability to represent Makita, make customer calls, and create business promotions in the pursuit of growing business
- Maintains appearance of facility and staff in professional, clean, and organized manner, consistent with
- Makita’s brand image, on a daily basis
- Provides leadership and training to develop personnel
- Assists with repair diagnosis and recommendations
- Fluent understanding of all service center processes, repair procedures, and company warranty policies:
- Inventory/invoicing systems; reports; shipping system
- Allocates workload effectively
- Performs other duties as assigned by management
- Thank you for taking the time to review my resume
- I look forward to talking with you
- Sincerely
- Don Simpson
Security Guard
Las Vegas Motor Speedway
Las Vegas, NV
06.1996 - 12.2015
- Conducted daily security patrols of assigned areas.
- Enforced safety regulations and monitored access control points.
- Escorted individuals requiring personal protection to provide safe transport to specified locations. NASCAR drivers.
- Searched bags manually to identify prohibited items and contraband.
- Patrolled crowds during events to preserve order and promote security.
- Provided friendly and professional assistance to employees, visitors and customers.
- Searched individuals and baggage for weapons and other prohibited items.
Senior Repair Technician
MAKITA
Las Vegas, NV
01.1998 - 12.2009
- Troubleshooted, diagnosed and resolved complex mechanical, electrical and software issues on a variety of equipment.
- Conducted preventative maintenance inspections on production machinery to ensure optimal performance.
- Performed repairs on faulty components such as motors, pumps and switches.
- Provided technical support to other technicians in resolving complex problems.
- Reviewed schematics and diagrams to determine the most efficient repair methods.
- Repaired defective parts by replacing, adjusting or realigning them as necessary.
Education
High School Diploma -
Rancho High School
Las Vegas, NV05.1984
Skills
- Security Operations
- Patrolling
- Reliability
- Punctuality
- Work Ethic
- Staff Management
- Reporting Skills
- Relationship Building and Management
Certification
- State of Nevada Private Investigators Licensing Board Expires 07/11/2025
Alcohol Awareness Card AACSNV Expires 06/15/2024
Timeline
Security Guard
S.A.F.E. Management
06.2023 - Current
Factory Service Manager
MAKITA
10.2009 - 07.2023
Senior Repair Technician
MAKITA
01.1998 - 12.2009
Security Guard
Las Vegas Motor Speedway
06.1996 - 12.2015
High School Diploma -
Rancho High School
- State of Nevada Private Investigators Licensing Board Expires 07/11/2025
Alcohol Awareness Card AACSNV Expires 06/15/2024
Similar Profiles
Daniel BetancourtDaniel Betancourt
Event Security Guard at S.A.F.E. ManagementEvent Security Guard at S.A.F.E. Management
Patrick RobinsonPatrick Robinson
Event Security at S.A.F.E. ManagementEvent Security at S.A.F.E. Management
Brett KleinmanBrett Kleinman
Guest Service Agent at S.A.F.E. ManagementGuest Service Agent at S.A.F.E. Management