Donald Paul Latendresse
Deerfield Beach
Overview
18
18
years of professional experience
1
1
Certification
Work History
Quality Assurance Manager
Hoffer Pest Solunitions
Coral Springs
04.2017 - Current
- Coordinated with management to enhance operational efficiency in service processes.
- Compiled data on quality issues and vulnerabilities and reported findings with suggestions for improvement.
- Created reports detailing results from inspections, tests, investigations that were used by senior management for decision-making purposes.
- Monitored production activities for conformance to established quality requirements.
Lead Pest /Termite Technician
Hoffer Pest Soluntions
Coral Springs
04.2017 - Current
- Inspected properties for signs of termite infestations and damage.
- Applied treatments using specialized pest control equipment and techniques.
- Educated clients on prevention methods and maintenance for pest control.
- Documented service reports and treatment plans for each property serviced.
- Collaborated with team members to improve service efficiency and safety protocols.
- Conducted follow-up visits to monitor treatment effectiveness and client satisfaction.
- Maintained inventory of pest control products and ensured proper storage practices.
- Applied liquid termiticides to the exterior of homes and businesses.
- Identified potential entry points for termites into buildings.
District Loss Prevention Manager
Bealls Florida
Pompano Beach
06.2012 - 02.2017
- Trained and mentored store staff on effective loss prevention practices and policies.
- Conducted regular audits to identify vulnerabilities and improve security measures.
- Collaborated with law enforcement to investigate significant theft cases and incidents.
- Implemented inventory control processes to minimize discrepancies and losses.
- Analyzed data trends to enhance loss prevention initiatives and operational effectiveness.
- Provided training on proper cash handling procedures to reduce shrinkage due to employee errors or negligence.
- Managed the implementation of policies and procedures to reduce loss, improve safety, and maintain security.
- Provided support during special events such as Black Friday and Cyber Monday shopping periods when additional resources may be required.
- Audited store inventories on a regular basis to detect any signs of fraudulent activity or mismanagement by employees.
District Loss Prevention Trainer
Homedepot
Pompano Beach
05.2007 - 08.2012
- Coordinated safety training programs to ensure compliance with company standards.
- Evaluated training effectiveness through feedback and performance assessments.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
- Maintained up-to-date records of trainee progress and provided regular updates to management team.
- Managed multiple projects simultaneously while adhering to tight deadlines.
- Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
Education
High School Diploma -
Fort Lauderdale High
Fort Lauderdale, FL06-1990
Skills
- Quality assurance
- Data analysis
- Process improvement
- Report generation
- Risk assessment
- Compliance management
- Customer education
- Team collaboration
- Problem solving
- Effective communication
Affiliations
- On my free time I enjoy weight training, and spending quality time with my family,
Accomplishments
Loss Prevention Associate of the Year twice.
Working with a team and learning from everyone , developed me into who I am today!
Certification
- LPC certified
- Wicklander Certified
- Certified Pest Contral Operator ( GHP) Florida Department of Agriculture
Languages
English
Full Professional
French
Limited
Websites
References
References available upon request.
Timeline
Quality Assurance Manager
Hoffer Pest Solunitions
04.2017 - Current
Lead Pest /Termite Technician
Hoffer Pest Soluntions
04.2017 - Current
District Loss Prevention Manager
Bealls Florida
06.2012 - 02.2017
District Loss Prevention Trainer
Homedepot
05.2007 - 08.2012
High School Diploma -
Fort Lauderdale High