Donald R. Bolding
Newark,NJ
Summary
Managed Internal and External Audits, monitored and updated over 5,000 active employee files. Updated evaluation database, provided external and internal customers with letters of employment verification, and performed studies utilizing FoxPro and Excel. Extensive administrative experience which includes time management skills, conflict resolution, excellent communications, attention to detail, ability to multi-task and direct projects from concept through operational completion. Savvy in the vast majority of computer software such as EPIC, PeopleSoft, HR Portal, EDRS, Microsoft Word, Excel, Publisher, WordPerfect, Quattro Pro, Unity, Misys, Vista, Fox Pro, TVPS, KIT, NALU, TKMN, EHIS, Foxfire V6 Standard, Microsoft Outlook. Knowledge of eClinicalWorks and SpringCharts Developed and defined project scope and plan, determined team members and roles, estimated completion of diverse elements, set team direction, assigned work and coordinated all activities, tracked progress, and initiated corrective action.
Overview
14
14
years of professional experience
Work History
Learning Trainer
Amazon Fulfillment Center, LGA
Edison, NJ
09.2019 - Current
- Designate Train and Audit Ambassadors for all process paths
- Coach Audit and Advocate for Associates in all process paths
- Collaborate with HR for New Hire Orientation / Operations to identify and minimize barriers to productivity
- Lead Hazmat classes to ensure safety compliance standards are identified by new hires
- Perform TDR, VRC, TPA and other specialized training processes.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed team communications and information to ensure goals are targeted and standards are maintained.
- Liaised between executives and entry-level workers, facilitating smooth communication.
- Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals.
- Developed value added process guideline informational for at a glance usage during Peak and Prime week.
FC Associate I
Amazon Fulfillment Center, LGA9
Edison, NJ
10.2017 - 09.2019
- Functioned as a Learning Ambassador to train New Hires and Retrain bottom performing associates using coaching techniques and best practices to establish success.
- Provided leadership support as a Process Guide ensuring associates had the right work for the role they were assigned and diminished barriers that affected performance.
- Performed Pallet Receive, Each Receive, and Prep Operations above UPH standards consistently.
- Processed Problem Solve to correct associate errors and vendor deficits.
- Also provided assistance with TDR, VRC and Fluid Load as needed.
Patient Flow Coordinator
University of Medicine & Dentistry, University Hospital
Newark, NJ
09.2009 - 08.2017
- Provided first line of system support for Epic related errors, generated daily reports for inpatient status integrity and bed availability
- Collaborated with case management to coordinate transfers from other facilities
- Provided admitting with patient information to insure the transmission of integrity.
Personnel Representative
Bellevue Hospital Center
Manhattan, NY
04.2008 - 09.2009
- Facilitated new incoming doctor rotation, assisted with hospital wide mandates, tracked and updated employee license compliance, online verification and all forms of training
- Charted and evaluated board report for accuracy then submitted findings to central office.
Education
Managerial and Personnel Psychology/ Leadership Motivation and - Psychology, Anthropology
York College
Certificate in Health Information Technology - undefined
Essex County College
2013
Bachelors of Science - Matriculated
2012
Skills
- Orientation and Onboarding
- Training Program Design
- Creative Solution Development
- Group Discussion Facilitation
- Job Skill Building
- Class Lecturing
- Team Exercises
- Role Playing
- Assignment Delegation
- Survey Management
- Leadership Development
- Course Optimization
- Employee Interviewing
- Course Materials Development
- Critical Thinking
- Database Management
- Compliance Training
- Group Instruction
- Coaching and Development
- Issue Reporting
- Program Evaluation and Improvements
- Career Development
- Supportive Counseling Techniques
- Employee Training
Additional Information
Major Focus
Managerial and Personnel Psychology/ Leadership Motivation and Power/ Management and Organizational Behavior/ Probabilities and Statistical Methods
Work Related
Conflict Resolution/ and Speech.
Timeline
Learning Trainer
Amazon Fulfillment Center, LGA
09.2019 - Current
FC Associate I
Amazon Fulfillment Center, LGA9
10.2017 - 09.2019
Patient Flow Coordinator
University of Medicine & Dentistry, University Hospital
09.2009 - 08.2017
Personnel Representative
Bellevue Hospital Center
04.2008 - 09.2009
Managerial and Personnel Psychology/ Leadership Motivation and - Psychology, Anthropology
York College
Certificate in Health Information Technology - undefined
Essex County College