DONALD S JACOBSON
Half Moon Bay,CA
Summary
With a proven track record at Rinse, I excel in customer communication and efficient work ethic, enhancing route efficiency and ensuring client satisfaction. My experience spans from valet services to ESL instruction, where I have fostered a positive learning environment and upheld safety compliance, demonstrating reliability and a professional appearance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Valet
Rinse
11.2023 - Current
- Enhanced route efficiency through effective planning and GPS navigation skills.
- Safeguarded client property by properly securing loads during transport, preventing any damage or loss of items.
- Improved communication with clients using professional phone etiquette and text message correspondence when scheduling pick-ups or addressing concerns.
- Maintained a clean driving record, demonstrating responsibility and safety while on the job.
- Completed on-time deliveries by choosing best and most efficient routes.
ESL Instructor
American Academy of English
06.2023 - 08.2023
- Organized extracurricular activities such as conversation clubs or cultural outings to create additional opportunities for language practice and social interaction among students.
- Assisted non-native speakers with understanding idiomatic expressions used in everyday conversation while providing cultural context when necessary.
- Enriched vocabulary knowledge by introducing subject-specific lexicon pertinent to each student''s professional field or personal interests.
- Established a positive classroom atmosphere that encouraged open communication, active participation, and mutual respect among students from diverse backgrounds.
Test Rater
Pearson Education
08.2021 - 09.2022
- Ensured compliance with confidentiality policies when handling sensitive student information during the scoring process.
- Maintained detailed records of student performance for accurate reporting and data analysis purposes.
- Upheld the integrity of assessment results by adhering to established ethical guidelines and best practices in educational testing.
ESL Instructor
Ming Chuan University
08.2020 - 07.2021
- Tailored lesson plans to accommodate differences in learning styles and speeds.
- Expanded students'' vocabulary knowledge through targeted activities, increasing their ability to communicate effectively in English.
- Delivered and developed lesson plans by using broad range of teaching techniques and strategies.
- Designed assessments that accurately measured student progress, providing valuable feedback for improvement.
- Developed strong rapport with students, fostering a positive learning environment that promoted academic growth.
Education
Master of Arts - TESOL
University of San Francisco
San Francisco, CA05.2016
Bachelor of Arts - Liberal Arts And General Studies
San Francisco State University
San Francisco, CASkills
Customer service and support
Customer Communication
Efficient work ethic
Patience and composure
Professional Appearance
Reliability and punctuality
Clean Driving Record
Attention to Detail
Safety Compliance
Certification
California Substitute Teacher Permit
ESL Teaching Certification
Languages
Chinese (Mandarin)
Limited Working
Timeline
Valet
Rinse
11.2023 - Current
ESL Instructor
American Academy of English
06.2023 - 08.2023
Test Rater
Pearson Education
08.2021 - 09.2022
ESL Instructor
Ming Chuan University
08.2020 - 07.2021
California Substitute Teacher Permit
ESL Teaching Certification
Master of Arts - TESOL
University of San Francisco
Bachelor of Arts - Liberal Arts And General Studies
San Francisco State University
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