Summary
Overview
Work History
Education
Skills
Certification
Relocation
Interests
Timeline
Generic

Donavan Clemens

Oronogo,MO

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Crew Trainer

McDonald's
05.2024 - Current
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Taught new team members correct procedures for all areas of operations.

Patient Transporter

Freeman Health System
09.2023 - 05.2024
  • My job duties include: patients to labs, Radiology, to new rooms, as well as I transport labs and specimens.
  • Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.

McDonalds Crew Member

McDonald's
10.2022 - 08.2023
  • Took orders, prepared meals, and collected payments.
  • Handled customer complaints.

Laborer

J&A Precision Controls
04.2022 - 07.2022
  • Temporarily worked under my parents business, which included running wire for printing press machines.

Medical Assistant

Mercy
09.2020 - 09.2021
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Sanitized, restocked, and organized exam rooms and medical equipment.

Front Desk Receptionist

Downstream Casino Resort
08.2019 - 08.2020
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Collected room deposits, fees, and payments.

House Person

Downstream Casino Resort
05.2017 - 08.2019
  • I took out trash, helped make beds, cleaned rooms, stocked all the laundry and dealt with the laundry chute, vacuumed every hall, dusted, deep cleaned, and delivered items to guest.
  • Refilled par stock of guest amenities and supplies in each housekeeping storage area.
  • Sorted, laundered and put away various laundry items.

Shift Manager/Assistant Manager

Dollar General
05.2016 - 05.2018
  • I was an Assistant Manager for over 2 years.
  • I stocked shelves, handled returns, recovered the shelves, handled some difficult situations with upset customers.
  • I opened and closed the stores, which included opening tills, running to the bank to do deposit and get change for the day, closing tills and counting end of day deposit.

Education

No Degree - IT Support Specialist

Coursera
N/A
01.2025

College Degree in Medical Assistant - undefined

W.T.I.
Joplin, MO
08.2020

High School Diploma -

Macon Sr. High School
Macon, MO
05.2016

Skills

  • Patient Care
  • Phlebotomy
  • Vital Signs
  • Medical scheduling
  • Management
  • Stocking
  • Medical Office Experience
  • Epic
  • EMR Systems
  • Medical Records
  • Customer service
  • Experience Administering Injections
  • Medical records
  • Vital signs
  • Retail sales
  • Cash handling
  • Guest services
  • Supervising experience
  • Microsoft Word
  • Microsoft Outlook
  • Hotel experience
  • Computer skills
  • Fraud prevention and detection
  • Medical terminology
  • Medical office experience
  • Coaching and Mentoring
  • Windows
  • Continuous Improvement
  • Continuous Development
  • Problem Resolution

Certification

  • Medical Assistant, 08/01/20, 08/01/23
  • CPR Certification
  • Certified Medical Assistant
  • Driver's License, 04/01/22, 04/01/28
  • RMA

Relocation

Joplin, MO

Interests

I have a very high interest in developing and growing a career in the IT field

Timeline

Crew Trainer

McDonald's
05.2024 - Current

Patient Transporter

Freeman Health System
09.2023 - 05.2024

McDonalds Crew Member

McDonald's
10.2022 - 08.2023

Laborer

J&A Precision Controls
04.2022 - 07.2022

Medical Assistant

Mercy
09.2020 - 09.2021

Front Desk Receptionist

Downstream Casino Resort
08.2019 - 08.2020

House Person

Downstream Casino Resort
05.2017 - 08.2019

Shift Manager/Assistant Manager

Dollar General
05.2016 - 05.2018

No Degree - IT Support Specialist

Coursera

College Degree in Medical Assistant - undefined

W.T.I.

High School Diploma -

Macon Sr. High School

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Donavan Clemens