Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Donavie Reyes

Fife,WA

Summary

Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy, and courtesy under pressure. Strengths include cash handling, operating the Point of Sale System (POS), and exceptional customer interaction skills. Contributed to customer satisfaction improvement in previous roles by providing prompt and efficient service.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Cashier

Aramark
Tacoma, USA
03.2025 - Current
  • Accurately operate a register/POS and handle cash and credit card transactions.
  • Greet and assist customers while anticipating their needs.
  • Count, organize, and balance the cash drawer, fill out the cashier slip, and make deposits.
  • Adheres to Aramark’s cash handling policies and procedures.
  • Understand and know the merchandise for sale to assist customers and accurately process transactions.
  • Complete opening and closing procedures as assigned for the unit based on operating hours.
  • Maintain a clean and sanitary work environment during service and at the end of the shift.
  • Ensure the product in the location is stocked to appropriate levels throughout service and replenish items as needed.
  • Follow all safety policies and procedures.

Crew Team Member

McDonald’s
Fife, USA
01.2025 - 05.2025
  • Connect with customers to ensure they have a positive experience.
  • Perform several different tasks every day.
  • Help customers order their favorite McDonald's meals.
  • Prepare all of McDonald’s World-Famous food.
  • Partner with other Crew and Managers to meet daily goals.
  • Keep the restaurant looking fantastic.

Retail Sales Associate

Navy Exchange Service Command
Naval Base Kitsap-Bangor, USA
11.2021 - 02.2022
  • Proactively engage and make a connection with customers.
  • Asking questions and listening to customers’ needs.
  • Directing customers to merchandise, informing them about upcoming events, promotions, and mobile offers.
  • Provide premier customer service.
  • Cooperate and build positive, inclusive, and respectful relationships; take accountability for your actions and outcomes.
  • Cross-sell products and understand the layout of the store.
  • Make suggestions to customers on the latest trends and current promotions based on customers’ individual needs.
  • Using a Point-of-Sales system, cash exchanges, discounts, gift cards, credit cards, debit cards, and cash handling.
  • Completing various forms of paperwork, reports, and reconciliation.

Slot Machine Observer

Morale Welfare and Recreation (MWR)
Naval Air Facility- Atsugi, Japan
06.2006 - 12.2006
  • Monitor slot machine activities.
  • Provide exceptional customer service, assisting patrons with slot machine operations and resolving issues.
  • Maintain accurate records of slot machine performance, payouts, and maintenance.
  • Count and reconcile cash.
  • Cash drops and fills with the Slot machine Technician.

Merchandising Assistant

Poulex Supermarket
Cabanatuan City, Philippines
09.2002 - 05.2004
  • Prepare and purchase orders of supplies in demand.
  • Negotiate contracts with suppliers.
  • Manage inventory levels and replenishment.
  • Encode delivery invoices.
  • Encode new items, price changes, and markups.

Cash Sorter

Equitable PCI Bank
Cabanatuan City, Philippines
11.2001 - 04.2002
  • Sort and count cash accurately and efficiently.
  • Verify cash authenticity and detect counterfeits.
  • Separate and bundle cash by denomination and condition.
  • Maintain accurate records of cash transactions.
  • Operate cash sorting machines.

Cashier

Jollibee Food Corporation
Nueva Ecija, Philippines
06.2000 - 12.2000
  • Greet customers and provide welcoming service.
  • Take orders and process transactions accurately.
  • Handle cash register.
  • Answer menu and promotion questions.
  • Maintain a clean and organized workspace.

Education

Certificate - Business Office Administration

Charter College
Anchorage, Alaska
09.2024

Bachelor of Arts - Political Science

Araullo University
Philippines
04.2001

Skills

  • Microsoft Office
  • Point of Sale system (POS)
  • Cash handling
  • Clerical
  • Communication
  • Interpersonal skills
  • Customer service
  • Customer support
  • Teamwork
  • Adaptability
  • Time management

References

  • Brenda Quichocho, Senior Food Service Manager, Aramark Tacoma Dome, 253-593-7636
  • Marylou Johnston, General Manager, McDonald's Fife, 253-229-7324
  • Amanda Wong, Supervisor, Navy Exchange Service Command, 360-315-4557
  • Athena Borgialli, Instructor, Charter College, athena.borgialli@chartercollege.edu, 307-421-9361

Certification

Food Handler Certificate

Mandatory Alcohol Server Training (MAST) Permit

Timeline

Cashier

Aramark
03.2025 - Current

Crew Team Member

McDonald’s
01.2025 - 05.2025

Retail Sales Associate

Navy Exchange Service Command
11.2021 - 02.2022

Slot Machine Observer

Morale Welfare and Recreation (MWR)
06.2006 - 12.2006

Merchandising Assistant

Poulex Supermarket
09.2002 - 05.2004

Cash Sorter

Equitable PCI Bank
11.2001 - 04.2002

Cashier

Jollibee Food Corporation
06.2000 - 12.2000

Certificate - Business Office Administration

Charter College

Bachelor of Arts - Political Science

Araullo University

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