Donavin Teigland
Barrow,Alaska
Summary
Friendly and prompt Front Desk Agent with good hands in using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed mathematical skills and ability to handle all front office operations.
Overview
1
1
year of professional experience
Work History
Laborer
Snowball Services
Floresville, Texas
09.2019 - 12.2019
- Learned diverse construction trades skills, including basic carpentry, painting and plastering.
- Erected and removed temporary structures such as trench liners and scaffolding to meet team needs.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Read and understood orders to accurately measure, cut and lay out needed materials.
- Produced parts and assemblies quickly and efficiently within tolerances.
- Worked alongside team to accomplish work goals according to schedule.
Desk Clerk
Top Of The World Hotel
Barrow, Alaska
05.2019 - 08.2019
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Arranged accommodations and travel plans for visitors and presented updated itineraries.
- Maintained financial accuracy by collecting deposits, fees and payments.
- Maintained transaction security by verifying payment cards against identification.
- Answered multi-line phone system, responded to inquiries and transferred calls to correct departments and personnel.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Promoted local entertainment and sporting events and offered details to assist patrons.
- Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Greeted the daily visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
Education
Barrow High School
Barrow, Alaska05.2019
Skills
- Customer service
- Problem-solving skills
- Social perceptiveness
- Decision-making abilities
- Word processing
- Documentation and reporting
- Loading and unloading
- Privacy and confidentiality
Timeline
Laborer
Snowball Services
09.2019 - 12.2019
Desk Clerk
Top Of The World Hotel
05.2019 - 08.2019
Barrow High School
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