Donavon Dilling
Facilities Director
Brunswick,MD
Summary
Dedicated, quality-driven Maintenance and Facilities Manager, with over 35 years of experience ensuring optimal upkeep and operational readiness of a wide range of systems and equipment. Committed to safety and efficiency with a focus on providing teams with the support and leadership needed to achieve goals. Skilled in minimizing production downtime via proper scheduling, inspection and troubleshooting of issues. Experienced in analysis, identification, and elimination of safety hazards.
Overview
45
45
years of professional experience
1
1
Certification
Work History
Project Manager/Reliability Engineer
CBRE
01.2025 - Current
- Working with the client and CBRE staff, implemented a new GEMBA program to ensure mechanical spaces are clean, organized and safe
- Ensured that equipment reliability programs – ultrasonic, vibration analysis and thermal – are managed effectively to ensure that equipment downtime is kept to a minimum
- Assist the client and other stake holders with developing a facility decommissioning plan
- Serve as an advisor for account senior leadership on exploring new business opportunities in the Rockville, Maryland area
- Serve as the Rockville account project manager to ensure timely execution of projects related to the site decommissioning
- Utilized KPI/CPI/SM data to evaluate trends and provide insight to ensure KPI/CPI/SM client expectations were met
Interim Director of Facilities/Life Sciences Account
CBRE
05.2024 - 12.2025
- Managed, supervised, and coached a maintenance and support staff of 73
- Developed and cultivated key relationships with the clients EHS, engineering and technical support teams to ensure facilities, GxP and laboratory operations met client expectations
- Developed and maintained a high-performing maintenance team including hiring, performance monitoring, succession planning, and individual development
- Managed a 22-million-dollar maintenance budget
- Maintained a 95.4% equipment up-time
- Utilized KPI/CPI/SM data to evaluate trends and provide insight to ensure KPI/CPI/SM client expectations were met
- Provided critical leadership to ensure the client passed their IBM audit with zero critical findings
Senior Facilities Manager/Life Sciences Account
CBRE
03.2022 - 05.2024
- Managed, supervised, and coached a maintenance and support staff of 22
- Developed and cultivated key relationships with the clients EHS, engineering and technical support teams to ensure facilities and laboratory operations met client expectations
- Oversaw several site minor works contracts such as campus roof repairs, domestic hot water heater replacements, plant chilled water systems overhauls, machine guarding and electrical vehicle charging stations totaling approximately 1.6-million-dollars
- Developed and maintained a high-performing maintenance team including hiring, performance monitoring, succession planning, and individual development
- Managed a 7.2-million-dollar maintenance budget
- Maintained a 97.2% equipment up-time
- Utilized KPI/CPI/SM data to evaluate trends and provide insight to ensure KPI/CPI/SM client expectations were met
Facilities Manager/Life Sciences Account
CBRE
09.2020 - 03.2022
- Responsible for managing and organizing the maintenance operations of a 660,000 square foot vaccines research facility
- Oversaw the successful transition of the facilities work order process from a paper-based system to an electronic system which resulted in a 40% increase in work order turn-around time
- Developed and maintained a high-performing maintenance team including hiring, performance monitoring, succession planning, and individual development
- Assisted the Site Director with establishment of the facilities maintenance budget and site minor works projects
- Was a key participant in several GKS-led projects such as security upgrades, boiler ancillary piping, fire alarm system upgrades, fume hood exhaust system, and house UPS system totaling over 5-million dollars
- Reduced significant work order backlog within the first 90-days
- Utilized KPI/SM data to evaluate trends and provide insight to ensure KPI/SM client expectation were met
- Developed and cultivated key relationships with GSK operational and technical leadership to ensure all facilities operations met client expectations
Environment of Care Director
MARYLAND TREATMENT CENTERS, INC
09.2019 - 09.2020
- Established new performance improvement measures to ensure compliance with Joint Commission elements of performance
- Oversaw the organization’s Life Safety Program and served as the facilities safety and security officer
- Responsible for managing and organizing the operations of the facility, including maintenance, grounds keeping, housekeeping, and dietary staff in accordance with state and federal codes and standards
- Managed the organizations vehicle fleet maintenance program which included training staff on the safe operation of company vehicles
- Standing member of Maryland Treatment Centers Environment of Care and Performance Improvement Committees
- Was responsible for the performance of light maintenance such as plumbing, light carpentry, painting, light electrical and other routine maintenance tasks
- Supervised the facilities dietary staff that is responsible for serving 125 meals per day
Maintenance Manager
FREDERICK MEMORIAL HOSPITAL
05.2016 - 06.2019
- Procured information from various vendors to ensure cost-effective purchasing, saving approximately $136,000 annually
- Oversaw the organization’s Life Safety Program, participated in Environment of Care Committee as the Fire Function Team Leader
- Was a key participant in a 2.12-million-dollar project to upgrade the Behavioral Health Unit to improve patient comfort, safety, and security
- Implemented a 1.6-million-dollar 'Patient Room Refresh Program' to improve patient comfort and safety
- Maintained daily facility operations 1.2 million square feet and effectively managed facilities maintenance budget of over $5.8 million per year
- Was a key participant is a 22-million-dollar Intensive Care Unit and Pediatric Emergency Department upgrade and was a key signatory for all project change control
- Managed and provided guidance to 13 employees: including maintenance mechanics, master locksmith, master carpenter and general maintenance technicians
- Successfully completed $120,000 upgrade to the pneumatic tube system utilizing excellent planning to ensure patient care was not impacted
- Enhanced overall appearance of hospital externally from a C+ at hire to an A- at last review by dedication and meticulous follow-up which contributed to improved reputation for the organization
- Audited PM program, assessed frequency, and adjusted the frequency of PMs successfully saving approximately $40,000 per year
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues and reducing downtime by 60%
Manager Plant Engineering
CHARLES RIVER LABORATORIES
07.2008 - 03.2016
- Designed and implemented energy efficient improvements to steam boiler system and ammonia monitoring system which reduced annual spend by at least $250,000 per year
- Incorporated proactive solutions that met various project challenges and adhered to environmental, packaging and vibration requirements to avoid critical failures
- Drove reliability and profitability through the introduction of a demand response ventilation system
- Managed and provided feedback to seven direct reports
- Successfully negotiated contracts for outside contractors and ensured compliance with policies and agreements with annual budget of over $300,000
Maintenance Supervisor
BIO RELIANCE
06.2006 - 07.2008
- Supervised daily operations, including employee performance, preventive maintenance and safety
- Reviewed technical documentation to perform accurate repairs on diverse equipment
- Employed best maintenance and safety practices with a less than 5% incident rate
- Procured information from various vendors to ensure cost-effective purchasing
- Analyzed and identified equipment failure root causes and initiated correction actions
- Supervised 7 employees, including scheduling, training, and performance monitoring
Electronics Maintenance Chief
United States Marine Corps
06.1981 - 06.2006
- Retired from active duty after 25 years of honorable and faithful service
- Developed a four-day maintenance training package for junior commissioned Marine officers specializing in ground communications
- Managed and maintained a 2.3 million-dollar operations and maintenance budget
- Consistently maintained all ground communications, engineering and motor transport equipment at 90% operating level
- Facilities Manager for a 22,000 square foot high-tech communications and training facility that included a server farm, training facilities, and administrative spaces
- Provided instruction, supervision and evaluation of 17 maintenance personnel of various skill sets
- Served in hostile and training environments in Asia and the middle east
Education
Bachelor of Arts - Psychology
Southern Hampshire University
Hooksett, NHSkills
- Facilities Maintenance
- Preventative Maintenance
- Process Improvement
- Team Leadership
- CAPA
- Deviations
- Life Safety Specialist
- Project Management
- Materials Requisition
- Regulatory Compliance
- Safety Procedures
- Budget Management
- Infection Control
- Project management
Certification
- Lean Six Sigma Green Belt
- Maryland Certified Fifth Grade Engineer
- National Fire Protection Agency Trained Life Safety Specialist - Healthcare
- Active Member – Brunswick Volunteer Ambulance & Rescue Company, Inc.
- EMS Lieutenant
- Brunswick Volunteer Ambulance & Rescue Company, Inc.’s Board of Directors Member
- CICTI Certified Healthcare Manager
- Member of the City of Brunswick’s Ethics Committee
- Certified Lock Out / Tag Out Specialist
- Certified Incident Investigation Specialist
Affiliations
- National Association of Safety Professionals
Timeline
Project Manager/Reliability Engineer
CBRE
01.2025 - Current
Interim Director of Facilities/Life Sciences Account
CBRE
05.2024 - 12.2025
Senior Facilities Manager/Life Sciences Account
CBRE
03.2022 - 05.2024
Facilities Manager/Life Sciences Account
CBRE
09.2020 - 03.2022
Environment of Care Director
MARYLAND TREATMENT CENTERS, INC
09.2019 - 09.2020
Maintenance Manager
FREDERICK MEMORIAL HOSPITAL
05.2016 - 06.2019
Manager Plant Engineering
CHARLES RIVER LABORATORIES
07.2008 - 03.2016
Maintenance Supervisor
BIO RELIANCE
06.2006 - 07.2008
Electronics Maintenance Chief
United States Marine Corps
06.1981 - 06.2006
Bachelor of Arts - Psychology
Southern Hampshire University
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