Donavon Hall
Clinton township,MI
Summary
Results-driven Police Officer with expertise in criminal investigations and emergency response. Led special operations that significantly reduced organized crime activity and fostered community relationships that enhanced public satisfaction. Focused on driving business development and customer satisfaction through effective recruitment and relationship management.
Overview
14
14
years of professional experience
Work History
Police Officer
Detroit Police Department
Detroit, Michigan
2020.01 - Current
- Led special operations for gang enforcement in 9th precinct, targeting organized crime activity.
- Enforced laws and regulations within community, ensuring public safety and order.
- Conducted routine patrols to deter and detect criminal activity, enhancing community security.
- 9th precinct Detective Unit
Sales Consultant-Manager
Kay Jewelers
Roseville, Michigan
2016.07 - 2019.01
- Handled customer concerns to ensure satisfaction and improve service quality.
- Met and exceeded sales quotas.
- Built and nurtured relationships to generate referrals, contributing to overall sales growth.
- Engaged customers through relationship-based selling techniques to generate referrals.
- Trained and mentored new consultants on product knowledge and customer service.
- Customer service and concern handling
Consumer Experience Manager
Marshalls
Roseville, Michigan
2012.04 - 2017.05
- Coordinated customer relationship management efforts to enhance client satisfaction
- Resolved customer issues and concerns to improve overall experience
- Data entry
- Handled cash transactions at point of sale with precision with attention to accuracy
Clothing Consultant Concierge
Macy’s
Buford, Georgia
2016.05 - 2016.08
- Executed need-based selling strategies and addressed customer objections
- Sold strategic volume products and incremental items to enhance gross profit
- Initiated and closed sales by engaging with customers and addressing their needs
- Facilitated customer interactions to enhance service experience
Education
Criminal Justice -
Macomb Community College
Macomb, MichiganCommunications
Virginia University Of Lynchburg
Lynchburg, VaCommunications
Shorter University
Rome, GeorgiaSkills
- Law enforcement
- Criminal investigation
- Emergency response
- Criminal procedure
- Evidence collection
- Report preparation
- Community policing
Personal Development And Accomplishments
- Student Government President
- Fellowship of Christian Athletes
- College Football Team Captain
- Former Strong Safety and Youth Mentor for Semi Pro Football Team: Renaissance City Chargers
- Former freshman football defensive coordinator Southfield A&T
- Former Varsity Defensive Coordinator Chandler Park Academy
- Previous Head Football Coach Eastpointe High School
- Current receiver Coach at Denby High School
Timeline
Police Officer
Detroit Police Department
2020.01 - Current
Sales Consultant-Manager
Kay Jewelers
2016.07 - 2019.01
Clothing Consultant Concierge
Macy’s
2016.05 - 2016.08
Consumer Experience Manager
Marshalls
2012.04 - 2017.05
Criminal Justice -
Macomb Community College
Communications
Virginia University Of Lynchburg
Communications
Shorter University