Dondra McCall
Montgomery,AL
Summary
Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations. Observant professional accustomed to working alone to maintain security at facilities. Knowledgeable about detecting and preventing incidents, reporting crime and providing basic first aid. Thorough understanding of enforcement policies coupled with deep familiarity of safety equipment.
Overview
12
12
years of professional experience
Work History
Security Officer
Workable Solutions
Montgomery, AL
07.2023 - Current
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Adhered to post orders while maintaining a visible presence around the property.
- Provided escorts for visitors as needed throughout the facility.
- Confirmed visitor identification prior to granting entry into the building.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Assisted in the development and implementation of security policies and procedures.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Checked for safety hazards and took corrective action when necessary.
- Operated communication systems between officers stationed throughout the facility.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Addressed problems quickly and reported clear information while working under minimal supervision.
Truck Loader
Jim Bishop Cabinets
Montgomery, AL
02.2018 - 07.2023
- Maintained cleanliness of work area at all times by sweeping floors, cleaning up spills.
- Inspected merchandise for damage prior to loading or unloading.
- Ensured that all paperwork was completed accurately and on time.
- Observed proper lifting techniques when manually loading or unloading freight from trucks.
- Communicated effectively with customers regarding delivery times and issues related to products being shipped and received.
- Participated in team meetings providing input into warehouse processes improvement initiatives.
- Provided assistance in receiving dock area including helping unload trailers when necessary.
- Stacked goods onto shelves according to size, type and quantity specifications.
- Processed orders quickly and accurately while adhering to company policies and procedures regarding shipping and receiving activities.
- Adhered to established safety regulations while performing job duties.
- Secured cargo in trucks with straps, load bars, blocks and other materials.
- Operated a variety of equipment such as dollies, hand-trucks, pallet jacks. to transport product throughout the warehouse.
- Maintained accurate records of shipments loaded or unloaded.
- Assisted in the organization of the warehouse by placing incoming items in designated areas.
- Loaded and unloaded trucks using forklift, pallet jack and hand truck.
- Followed safety procedures when handling hazardous materials or operating heavy machinery.
- Corrected pallets of damaged or mislabeled products to reduce errors and losses.
- Prepared shipments for pickup by labeling and weighing packages.
- Positioned lifting devices to move loaded pallets, skids, and boxes to designated areas.
- Returned unused or empty pallets back to correct warehouse space.
- Maximized truck space by loading efficiently.
Deli
Publix
Montgomery, AL
06.2017 - 02.2018
- Ensured that all food safety regulations were followed at all times.
- Assisted with ordering of merchandise from vendors.
- Performed regular maintenance checks on refrigeration units to maintain optimal temperature levels.
- Balanced cash drawers accurately at the end of each shift.
- Created attractive displays to showcase new and existing products.
- Restocked supplies such as paper goods and condiments as needed.
- Prepared sandwiches, salads, soups, and other foods as requested by customers.
- Processed orders for catering events in an efficient manner.
- Attended weekly staff meetings to discuss new products or promotions.
- Kept up-to-date knowledge of current specials and promotions offered in the deli department.
- Cleaned work areas including counters, floors, shelves, coolers.
- Organized deli shelves, stocked product, rotated products according to expiration date.
- Provided customer service by answering questions about deli items and prices.
- Inspected all incoming shipments for quality control purposes.
Brick Laborer
Acme Brick
01.2013 - 06.2017
- Performed minor maintenance on tools used in bricklaying activities.
- Ensured all safety guidelines were followed while performing tasks.
- Stacked materials at job sites in an organized manner.
- Protected finished surfaces from damage during construction process.
- Reported any discrepancies in material delivery to supervisor immediately.
- Measured and cut bricks using a saw or hammer and chisel.
- Grouted joints between bricks and stones to ensure proper adhesion and stability.
- Operated power equipment such as hoists, lifts, forklifts and cranes safely and efficiently.
- Inspected completed work for quality assurance purposes.
- Supported masonry workers by providing necessary supplies as requested.
- Cleaned up debris from job site after completion of project.
- Responsible for daily upkeep of tools used in bricklaying activities.
- Repaired damaged bricks as needed.
- Cut and split bricks or other materials to fit written and illustrated dimensions.
- Moved bricks, tools and supplies with equipment such as forklifts and hand trucks.
- Laid bricks or blocks in the proper configurations according to plans.
Skills
- Stationary surveillance
- Emergency Management
- CCTV Surveillance
- CCTV Monitoring
- Access Control
- Staff Management
- Arrest procedures
- Identification verification
- General security
- Incident Reporting
- Interior and exterior patrol
Timeline
Security Officer
Workable Solutions
07.2023 - Current
Truck Loader
Jim Bishop Cabinets
02.2018 - 07.2023
Deli
Publix
06.2017 - 02.2018
Brick Laborer
Acme Brick
01.2013 - 06.2017