Overview
Work History
Education
Skills
Accomplishments
Master Sergeant
Professional Development
Additional Experience
Timeline
Generic

Don E. Brundage

Grayson,GA

Overview

2025
2025
years of professional experience

Work History

Clinical Operations Manager

DEKALB COUNTY BOARD OF HEALTH
Decatur, GA
07.2001 - Current
  • As Clinical Operations Manager, report directly to the Medical Director and oversee the day-to-day management of clinical services, programs, and projects to improve Community Health and Preventive Services
  • Review and analyze studies and projects assessing major and or sensitive public health issues to make recommendations for processes, procedures, and policies related to public health programs, practices, and research
  • Core duties include the supervision of 15 major public health care programs (Vital Records, Refugee Services, Dental, Pediatrics, STD, WIC, Children's Health and Men's Health and Women's Services & Adolescent Youth, TB, MORSE, Travel Clinic Immunizations, and Babies Can't Wait)
  • Serving as budget manager of service and goals funds, establishing internal controls, and reporting on critical expenditure processes
  • Service offices as to ensure processes for monitoring, collaborating with the program and business and planning, reporting, data management
  • Monitor progress, status, and implementation planning of CDC-funded programs using financial and administrative reporting
  • Advise on the management implementation of administrative policy and procedural matters
  • Perform HR management functions, and serve as the key official for all personnel action requests managed by program managers, including requests for recruitment, staff promotions, reclassifications, and special compensations
  • Hours Worked per Week: 40
  • Contact Current Supervisor: Yes
  • Supervisor: Name, Phone

Chief Clinical Officer/Clinical Operations Manager

DEKALB COUNTY BOARD OF HEALTH
Decatur, GA
  • Clinical Operations Manager changed with overseeing a $23 million-dollar health budget
  • Develop and implement operational goals, objectives, policies, procedures, and work standards
  • Drives operational efficiencies, elevates compliance, and ensures public health programs' financial well-being by analyzing cost effectiveness and exercising cost controls
  • Lead all budget management, HR functions, purchasing, and approval by tracking personnel actions, changes, and acquisitions
  • Develop, modify, and execute operational and multiple programmatic budgets totaling over $20 million
  • Lead the management of over 15 medical clinics for 5 health centers
  • Plan, directed, and evaluated all medical activities for alignment with programmatic goals and objectives
  • Facilitate monthly and annual budget meetings to ensure accurate and chronic diseases
  • Develop and recommend program content, cost benefit, and political viability of alternative budget key objectives
  • Analyze and compare data for issues that impact higher office components
  • Advise managers on appropriate budgetary action to meet organization needs
  • Make recommendations affecting substantive program
  • Monitor and report on the rate of expenditure of funds and alert managers of trends in the obligation of funds
  • Collaborate with senior management staff, including the Community Health and Prevention Services Director, Centers and $25 million-dollar health budget
  • Oversees 5 health centers in load 5 director-level direct reports
  • Provided Exec to monitor a $12 million director level reports
  • Provide technical assistance and prepare documentation, action plans, and timelines to support budget modification requests
  • Respond to budget tracking resource utilization, hiring new staff, creating budget plans, drafting contingency plans, conducting quality assurance testing, managing patient billing, and training healthcare professionals
  • Hours Worked per Week: 40
  • Contact Current Supervisor: Yes
  • Supervisor:

Interim Medical Administrative Director and Clinical Operations Manager

DEKALB COUNTY BOARD OF HEALTH
Decatur, GA
  • Maintained dual roles as Interim Medical Administrative Director and Clinical Operations Manager as served as the Interim Medical Administrative Director reported directly to the Division Director of CHAPS and served as a senior management team member
  • Develop and implement operational goals, objectives, policies, procedures, and work standards
  • Challenge to ensure operational efficiencies, elevates compliance, and ensure the financial well-being of public health programs by analyzing cost effectiveness and exercising cost controls
  • Led, trained, tracked and evaluated 5 health centers
  • Managed 45-day clinical operations for medical staff
  • Wrote and implemented policies and procedures for 5 health centers
  • Hired and onboarded new medical staff
  • Over saw all financial operations and budgets of over $40M
  • Provided continuous quality improvement (CQI)
  • Collaborated with nurses, patients, and administrators to improve patient care
  • Designed or advised on patient care when necessary
  • Used popular medical databases, research, diagnosis, billing, scheduling, and telemedicine software, to track patient care and billing functionality
  • Ensured that all guidelines, regulations, and standards were met
  • Hours Worked per Week: 40
  • Contact Current Supervisor: Yes
  • Supervisor: Name, Phone

Clinical Operations Manager

DEKALB COUNTY BOARD OF HEALTH
Decatur, GA
  • Managed all budget, HR functions, purchasing, and approvals
  • Facilitate monthly and annual budget meetings to ensure alignment with programmatic goals and objectives
  • Developed, recommended, and implemented appropriate actions or interpretations of issues that impact key office components
  • Analyzed actions on program content, cost benefit, and political viability of alternative budget and program compares
  • Advised managers on appropriate budgetary action to meet organization needs
  • Made recommendations affecting substantive programs
  • Monitor and report on the rate of expenditure of funds and alerted managers of trends in the obligation of funds
  • Collaborated with senior management staff, including the Community Health and Prevention Services Director, Centers and $25 million-dollar health budget
  • Over saw 5 health centers in led 5 director-level direct reports
  • Provided technical assistance and prepared documentation, action plans, and timelines to support budget modification requests
  • Respond to budget tracking resource utilization, hiring new staff, creating budget plans, drafting contingency plans, conducting quality assurance testing, managing patient billing, and training healthcare professionals
  • Hours Worked per Week: 40
  • Contact Current Supervisor: Yes
  • Supervisor: Name, Phone

Interim Director of Health and South Dekalb, Clinical Operations Specialist

DEKALB COUNTY BOARD OF HEALTH
Decatur, GA
  • Served as Interim Health Director while dually serving as the Clinical Operations Specialist
  • Tasked with providing technical assistance while overseeing primary care and public health clinical operations, including the interim and supervising a staff of 30, managing facilities and equipment to ensure conformance with Dekalb County Board of Health (DCBOH) commitments
  • Hours Worked per Week: 40
  • Contact Current Supervisor: Yes
  • Supervisor: Name, Phone

Program Consultant II

DEKALB COUNTY BOARD OF HEALTH
Decatur, GA
  • Worked closely with Community Health and Prevention Services administrators, division managers, program managers, coordinators, supervisors, and frontline staff to plan and organize programmatic reports, data collection, and data collection tools to meet the local, state, and federal organization's objectives
  • Hours Worked per Week: 40
  • Contact Current Supervisor: Yes
  • Supervisor: Name, Phone

Managed Care Relations Coordinator

DEKALB COUNTY BOARD OF HEALTH
Decatur, GA
  • Coordinated grant activities related to primary care, public health, and managed care
  • Hours Worked per Week: 40
  • Contact Current Supervisor: Yes
  • Supervisor: Name, Phone

Education

Certified Public Manager -

State of Georgia
01.2019

Master of Administration -

Central Michigan University
Mt Pleasant, IL
12.2000

Master - Healthcare Management

Southern Illinois University
Carbondale, IL
05.1998

Bachelor of Science - General Studies

Georgia Military College
Fort Gordon, GA

Associate of Science in Healthcare Management -

Diploma in Practical Nursing -

Fort Bragg, NC

Skills

  • Fiscal Management
  • Federal Grant Management
  • Budget Analysis
  • Grants Management
  • Contracts
  • Local Management
  • Process Improvement
  • Data Analysis
  • Networking & Partnerships
  • Community Engagement
  • Vendor Sourcing
  • Government Accounting
  • Personnel Management
  • Policy Writing
  • Human Resources
  • Staffing
  • Leadership
  • Contract Bidding
  • Accounts Receivable & Reporting
  • Work Flow
  • Organizing
  • Regulatory Compliance
  • Team Building
  • Training & Development
  • Presentations
  • Advanced Procurement
  • Operational Implementation
  • Team Management
  • Performance Management
  • HIPAA
  • Government Procurement
  • Leadership Development
  • Simple & Coaching
  • Collaborative Leadership
  • Coaching & Mentoring
  • Procedure Development
  • Verbal & Written Communication
  • Veteran's Preference
  • Supervisory Management
  • Strategic Planning
  • Complex Analysis

Accomplishments

  • Staff Leadership: Contribute to the development of "Centers of Excellence" and consistent dedication towards maintaining a high-performance environment. Analyze the work performance of staff and activities to aid in developing, extending, and modifying strategies for internal and outreach services.
  • O Led, mentored, and supervised four directors and their staff, tasked with key business operations functions, including medical records administration, patient billing, budget analysis, and operations.
  • Health Care Program Supervision - Developed and facilitated a five-year strategic plan to strive for CHAPS (Community Health and Preventive Services).
  • O Introduced processes to standardize workflow for CHAPS, increase efficiency, and elevate compliance.
  • O Served as a lead health education specialist approaches
  • O Optimized operational effectiveness and consistently met critical deadlines via resource management and open, timely, and strong communication skills.
  • O Built synergies within clinical and healthcare services with unified, focused, and aligned goals.
  • Community Outreach – Improved outreach to community needs by implementing 4 mobile units.
  • Strategic Partnerships – Developed and facilitated strong and enduring coalitions with strategic partners.
  • O Built synergies and laised with local, city, and county government agencies, community-based organizations, school systems, and private sector enterprises.
  • Budget Management: Fiscal Operations: Steward a $5M operating budget, Grants, cooperative agreements, and contracts.
  • O Worked closely with the Chief Financial Officer, Procurement, and Grants Office of the DCBOH
  • Assessment and Evaluation - Conducted a needs assessment called MAPP (Mobilizing Action through Planning and Partnership) by working with stakeholders to gather and analyze information to identify needs and determine available assets.
  • Personnel Action Management: Involved in recruiting and hiring administrative and clerical personnel, optimized personnel management, and travel processing through detailed and specific recommendations.
  • Government Funding Management and Reporting: Developed and documented monthly quarterly, and annual performance measures for the clinical practice plan.
  • O Prepared financial reports and managed operation budgets for the district office and nurse management staff.
  • O Monitored, verified, and reconciled expenditures of budgeted funds.
  • O Performed cost analysis and budget recommendations.
  • O Performed cost review of actual performance versus budget. Performed fiscal operations budgetary and effectively communicate with internal and external stakeholders to provide support and swift and appropriate resolution
  • Clinical Expertise: Ensured correct communication and resolution handling of patient complaints, outside organizations coordination, and other related administrative issues.
  • O Maintained issues, customer service, etc clinic operations and accomplished physicians, and being organizational to coordinate with all levels of administrative, directed, scheduled, coordinated various personnel functions including, but not limited to, hiring, training, firing, orientation, performance appraisals, promotions, transfers, and vacation schedules.
  • O Directed and other licensed clinical staff properly, and newly hired nurses.
  • O Ensured credentialing process was managed credentials were collected at the health center and sent to the district office.
  • Facilities / Property Management: Served as authoritative lead for building/facility management operations and compliance.
  • Technical Assistance: Served as a key resource person - technical advisor and prepared training programs for the DCBOH senior management team members and staff.
  • O Provided technical assistance and programs related to clinical services.
  • O Developed, implemented, improve, program managers, supervisors, and frontline staff administration, division managers, program managers, Personal Health Services (PHS) to apply ethical business practices while assuring that the highest legal and ethical standards were observed.
  • Administrative and Fiscal Leadership: Assisted with developing and administering the $4.6 M budget, and reconciled expenditure of budgeted funds.
  • O Determined fiscal requirements and provided budgetary recommendations, monitored, developed statements, AIR monthly, quarterly, and annual measures for the clinical practice plan.
  • O Reviewed aging, and various performance reports, including recommended policies and procedures for the development and implementation of PHS programs.
  • Partnership Management: Prepared grant proposals and administered grants and contracts for services
  • O Planned, coordinated, and implemented educational and training programs for Patient Care Management Systems.
  • O Developed effective and productive relationships with community organizations and local health care providers.
  • O Coordinated program with other providers and with state, federal, and community organizations to promote the optimal implementation of program services.
  • Safety Officer: Served as Safety Officer for the Dekalb County Board of Health Emergency Preparedness team.
  • Staff Training: Provided training to 150 registered nursing and clinical staff training on insurance and federal and state
  • Clinical Administrative Leadership: Amplified efficiencies and developed a system with the office manager to notify of all appropriate insurance changes.
  • O Served on internal and external policy development committees
  • O Reviewed and negotiated contracts with primary care providers and managed care organizations.
  • O The coordinated registration process with managers on medical records, and the central billing office
  • Compliance: Educated healthcare director and office nursing, medical records, state, and local regulatory compliance, analyzed effects of existing and proposed policies, and made recommendations for changes.

Master Sergeant

Completed tours in Germany and Korea], US Army, Honorably Discharged

Professional Development

  • Participated in 215V Supervisor training.
  • Knowledge Management
  • Safety and Security training
  • Sandler Sales training
  • Team Building
  • Conflict Resolution
  • Integrated Incident Management for Public Health
  • HIPAA
  • Safety Security Training
  • Project Management
  • Attended the 2002 Evaluation Conference
  • Advance Leadership
  • Leadership Training for Managers
  • Emergency Management Training
  • Proficient in Microsoft Office (Word, PowerPoint, Excel, and Windows 98). IDX
  • Kronos
  • ShowFocus
  • Efforts in developing situational analysis methods, and video
  • Strategic Planning
  • Attended American Sign Language Workshop
  • Designed and conducted focus groups.
  • Trained as a Trainer in Community Health Transformation
  • Introductory Accounting

Additional Experience

  • Vascular Access Coordinator, Fresenius Medical Care, Decatur, GA, 2002
  • Dialysis Licensed Practical Nurse, Fresenius Medical Care, Decatur, GA 2000-2002
  • Utilization Manager, Eisenhower Army Medical Center, Augusta, GA, 1995 – 1997
  • Quality Assurance Specialist, Eisenhower Army Medical Center, Augusta, GA, 1994 – 1995
  • Senior Health Administrator, Eisenhower Army Medical Center, Augusta, GA, 1992 – 1994

Timeline

Clinical Operations Manager

DEKALB COUNTY BOARD OF HEALTH
07.2001 - Current

Chief Clinical Officer/Clinical Operations Manager

DEKALB COUNTY BOARD OF HEALTH

Interim Medical Administrative Director and Clinical Operations Manager

DEKALB COUNTY BOARD OF HEALTH

Clinical Operations Manager

DEKALB COUNTY BOARD OF HEALTH

Interim Director of Health and South Dekalb, Clinical Operations Specialist

DEKALB COUNTY BOARD OF HEALTH

Program Consultant II

DEKALB COUNTY BOARD OF HEALTH

Managed Care Relations Coordinator

DEKALB COUNTY BOARD OF HEALTH

Certified Public Manager -

State of Georgia

Master of Administration -

Central Michigan University

Master - Healthcare Management

Southern Illinois University

Bachelor of Science - General Studies

Georgia Military College

Associate of Science in Healthcare Management -

Diploma in Practical Nursing -

Don E. Brundage