Donell Bucholz

• Upheld classroom routines to support student environments and maintain consistent schedules.
• Maintained day-to-day classroom management and discipline to promote learning initiatives.
• Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.

Followed classroom plans left by class teacher to continue student education and reinforce core concepts.

• Substituted for the para a lot working with children with learning difficulties.

• Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
• Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
• Completed entries in log books, journals, and care plans to accurately document and report patient progress.
• Constructed cognitively stimulating activities.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Resolved customer problems and complaints.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Responded to inquiries from callers seeking information.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Answered central telephone system and directed calls accordingly.
• Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
• Handled sensitive information with discretion while maintaining strict confidentiality standards.
• Maintained confidentiality of information regarding clients and company.