Donell Dunson
Chicago,IL
Summary
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Case Manager
Regional Mental Health Center Of Northwest Indiana
10.1995 - 05.2021
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
- Developed and implemented safety plans for clients at risk of harm to provide protection.
- Collaborated with an interdisciplinary team to determine timely delivery of services.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
- Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental and emotional wellbeing.
- Evaluated treatment plans against individual goals and healthcare standards.
- Provided education on health and nutrition for patients to maintain healthy habits and wellbeing.
- Liaised with social worker to expedite financial assistance not covered by insurance.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Provided leadership, guidance and support to staff members.
- Assessed community needs and identified resources for social and community service programs.
- Participated in community events to promote services and engage with public.
- Collaborated with community members to develop and implement service initiatives.
Education
Bachelor of Science - Recreation Administration
Grambling State University
Grambling, LA05.1976
Skills
- Program Eligibility
- Reading Comprehension
- Therapeutic Exercise
- Annual Case Reviews
- Alcohol and Substance Abuse
- Patient Management
- Emotional Awareness
- Insurance Regulations
- Client Empowerment
- Resource Identification
Certification
- Training - Annual
- ANSA, Regional Mental Health - Annual
Timeline
Case Manager
Regional Mental Health Center Of Northwest Indiana
10.1995 - 05.2021
Bachelor of Science - Recreation Administration
Grambling State University
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